Quote:
Originally Posted by Zee
customers never asked to be doubled in the first place, Virgin Media said they would double customers speeds, so its not really complaining when they themselves have told us they will double our speeds, yet not actually double our speeds funny.
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Mind trying that again and it making some kind of sense?
Some slightly more accurate punctuation along with having a legible point would be cool.
If you're saying what I think you are I'd point you to the timescales in question, VM quoted March / April for the first speed doubling, it's still April, a fair few people have had their downstream increased in advance of their scheduled full upgrade, a good thing, right?
When VM start missing the timescale for full doubling of speeds then there's a reason to complain.