09-05-2007, 19:58
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#16
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Inactive
Join Date: Aug 2006
Location: The dog house
Posts: 423
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Re: PC world muppets!
I was in a PCW in North Wales last week and was looking for a router and needed one quickly as my cousins had blown up. Newho... I got to the routers and could see that they had run out of ADSL (which I needed) but funnily enough they had a pile of Cable/DSL.
The enevitable happens and the 'dude' comes over to offer me some 'advice'. When he had finished trying to convince me that Cable/DSL and ADSL were interchangable (and I had stopped laughing) I left.
But what is really silly is that they are selling Cable/DSL routers in an area where the nearest cable network is around 100/150 miles away!!
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09-05-2007, 20:00
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#17
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Inactive
Join Date: Jul 2006
Location: Sutton-In-Ashfield
Age: 46
Services: C#/ASP.NET Web Development
Posts: 3,580
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Re: PC world muppets!
Quote:
Originally Posted by cybernetic_tiger
I was in a PCW in North Wales last week and was looking for a router and needed one quickly as my cousins had blown up. Newho... I got to the routers and could see that they had run out of ADSL (which I needed) but funnily enough they had a pile of Cable/DSL.
The enevitable happens and the 'dude' comes over to offer me some 'advice'. When he had finished trying to convince me that Cable/DSL and ADSL were interchangable (and I had stopped laughing) I left.
But what is really silly is that they are selling Cable/DSL routers in an area where the nearest cable network is around 100/150 miles away!!
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LOL, yeah. You're ok as long as you know exactly what you want and don't need their, ahem, advice. Just make sure that if you 'out-tech' the sales staff that they don't offer you a job! lol
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09-05-2007, 20:16
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#18
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Inactive
Join Date: Jan 2004
Posts: 3,898
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Re: PC world muppets!
Quote:
Originally Posted by cybernetic_tiger
I was in a PCW in North Wales last week and was looking for a router and needed one quickly as my cousins had blown up. Newho... I got to the routers and could see that they had run out of ADSL (which I needed) but funnily enough they had a pile of Cable/DSL.
The enevitable happens and the 'dude' comes over to offer me some 'advice'. When he had finished trying to convince me that Cable/DSL and ADSL were interchangable (and I had stopped laughing) I left.
But what is really silly is that they are selling Cable/DSL routers in an area where the nearest cable network is around 100/150 miles away!!
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technically the cable/dsl routers can be used with ADSL if you have a seperate modem with an ethernet port..
Not that the person in PCworld would have known that, he probably saw the /DSL and assumed it was also a DSL router.
Isn't pcworld training based on how many people you can get though the till? and isn't the right product for the customer the most expensive one you can convince them to buy?
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09-05-2007, 20:34
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#19
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argh
Join Date: Feb 2005
Age: 45
Services: full house package
Posts: 4,325
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Re: PC world muppets!
hehehe thats a nice 1
what I hear quite often now is people buying from PC World or Curry's bluetooth adapter to work with their wlan routers :O
got a good chuckle at that all the time when I have some1 on the phone with that and trying to explain that Bluetooth and wlan are totally different from eachother and then the cust argues with me that we sold them the wrong product :O
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09-05-2007, 20:55
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#20
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Inactive
Join Date: Jun 2003
Location: Abertawe
Services: 10Mb BB, DTV & Phone
Posts: 2,859
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Re: PC world muppets!
Quote:
Originally Posted by Halcyon
I can't believe some of their prices !
The fact that I see a 2 metre ethernet cable for £14.99 is just a complete rip off.
I pay £1.16 for the same thing. !
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Same price as their kettle type cable, must be solid gold not copper.
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09-05-2007, 21:02
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#21
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Inactive
Join Date: May 2007
Posts: 5
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Re: PC world muppets!
I never thought this topic would be so popular. LOL
OK, I did go back to PCW, got things sorted which Ill post and tell you the story shortly.
I got the router I wanted, now Ive got it setup, and I can access the wireless network from my laptop. I can also access the internet here at my main PC.
Im just hoping one of you guys wouldnt mind telling me how to put a password on the Wireless connection, without messing up the network.
Everytmie I add a password under the security tab, I cant access the network from my laptop.
By the way, you'll be pleased to know there were 2 very people left in PCW feeling very small. LOL.
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09-05-2007, 21:12
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#23
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argh
Join Date: Feb 2005
Age: 45
Services: full house package
Posts: 4,325
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Re: PC world muppets!
Mic, 1st and main thing you HAVE to do when securing the network is connect via ethernet otherwise you will lose the signal and dont know what security has been applied.
my preference goes to WPA-PSK with TKIP if your hardware supports it (which is should)
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09-05-2007, 21:17
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#24
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Inactive
Join Date: May 2007
Posts: 5
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Re: PC world muppets!
SWEET!
Thanks very much.
Okee Dokey, Im off for me tea and then Ill tell you all the tale, just coz I know your all so eager... LOL...
In a bit peeps.
PS.
Cheers Doc, I had tried those but for some reason the laptop couldnt connect, guess the woreless card isnt that upto date to be able to use the newer security encryptions.
But Ive ended up adding WEP, then Ive added the Laptops IP and MAC to the network accepted list, now that runs fine, and Ive removed the broadcasting of the SSID because it is no longer needed.
Thanks for the help guys. I will post the PCW story shortly.
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09-05-2007, 21:19
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#25
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argh
Join Date: Feb 2005
Age: 45
Services: full house package
Posts: 4,325
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Re: PC world muppets!
all lets hide cuz he'll be back shortly
just kidding mate no problems for helping and I think with most questions here 99% of the people would be able to help ya out
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09-05-2007, 21:28
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#26
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cf.mega poster
Join Date: Jul 2004
Location: chavvy Nottingham
Age: 40
Services: Freeview, Sky+, 100 Mb/s VM BB, mega i7 PC, iPhone 13, Macbook Air
Posts: 7,366
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Re: PC world muppets!
Err hang on... shouldn't it be down to the purchaser to check the specs of a purchase before deciding whether or not it's suitable?
We all know a few PC World staff can talk sh*t but it's a bit muppety to buy a router for ADSL knowing you don't have it.
---------- Post added at 21:28 ---------- Previous post was at 21:27 ----------
Quote:
Originally Posted by Zeph
Yeah I do agree that they can be a right bunch of muppets sometimes. In my local PC World, all of the Routers/Firewalls/Gateways are sorted into ADSL/Non-ADSL and badged obviously
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They are here, too.
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09-05-2007, 21:32
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#27
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Inactive
Join Date: Aug 2006
Location: The dog house
Posts: 423
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Re: PC world muppets!
I think however someone who is supposidly trained to help the customer to make the correct decission should be knowledgable enough to point the novice in the correct direction... IMO
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09-05-2007, 22:13
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#28
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Guest
Location: Coventry / Midlands
Services: Superhub 2 60mb
Posts: n/a
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Re: PC world muppets!
Quote:
Originally Posted by Mic-Roch
What a shame... Has anyone else had such a complete shambles curtesy of the professionals????
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Friend of mine went to PC World not so long back and asked a rep for a router to be used with VM cable broadband.
He was sold a switch by Belkin.
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09-05-2007, 22:17
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#29
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81-82-83-84
Join Date: Nov 2006
Location: on holiday by mistake
Age: 54
Services: Vivid 200, Full House, V6 x2
Posts: 5,977
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Re: PC world muppets!
Quote:
Originally Posted by Slyder
Friend of mine went to PC World not so long back and asked a rep for a router to be used with VM cable broadband.
He was sold a switch by Belkin.
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Not sure what renders it more useless.... the fact it was a switch or that it was made by Belkin
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09-05-2007, 22:24
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#30
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Inactive
Join Date: Jan 2004
Posts: 3,898
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Re: PC world muppets!
Quote:
Originally Posted by Uncle Peter
Not sure what renders it more useless.... the fact it was a switch or that it was made by Belkin
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Belkin switches aren't to bad.
Can't say the same for the routers tho.
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