300M : Windows 10 Update causing connectivity problems

[roughbeast]

Did anybody else get a message like this today?

"We know of 1 issue in your area
We are aware that some customers using windows PCs are having issues getting online following a Microsoft Windows 10 update. We are in contact with Microsoft about this issue and will provide further updates as soon as possible.

We have identified the problem and an engineer is on their way.
Fix estimate
11 December 12:00"

The effect for me was no internet access at all until I rebooted the SH3. I assume that this will because of ongoing work. (This PC is Windows 7)

However none of our Windows 10 machines can get on line, either by WiFi or ethernet.

I would be interested to know what changes in Windows 10 could possibly cause problems like this.


Advice, but no explanation, can be got here http://community.virginmedia.com/t5/...e/td-p/3276336

[Taf]

My daughter's new Win10 machine lost internet connection (wired ethernet). The support bod was on the money "You have to use the reinstall USB as it's a known error caused by an update a couple of days ago".

[Sirius]

Originally Posted by roughbeast

Did anybody else get a message like this today?

"We know of 1 issue in your area
We are aware that some customers using windows PCs are having issues getting online following a Microsoft Windows 10 update. We are in contact with Microsoft about this issue and will provide further updates as soon as possible.

We have identified the problem and an engineer is on their way.
Fix estimate
11 December 12:00"

The effect for me was no internet access at all until I rebooted the SH3. I assume that this will because of ongoing work. (This PC is Windows 7)

However none of our Windows 10 machines can get on line, either by WiFi or ethernet.

I would be interested to know what changes in Windows 10 could possibly cause problems like this.


Advice, but no explanation, can be got here http://community.virginmedia.com/t5/...e/td-p/3276336

And that is why i block Microsoft updates until i know they are safe to install

[BenMcr]

Originally Posted by roughbeast

I would be interested to know what changes in Windows 10 could possibly cause problems like this.

It's supposedly a bug introduced after a recent update.

It's not just VM customers that are affected.

Updated title.

The issue is update KB3201845.

http://betanews.com/2016/12/10/windo...or-some-users/

https://mspoweruser.com/heres-how-to...ild-14393-479/

[Kushan]

This kind of thing happens all the time, not just with windows either. Seen it happen with iOS devices, consoles, you name it.

[rogerdraig]

funnily 2 of the laptops running 10 here had problems but mine running the Pro insider preview was fine

[roughbeast]

Originally Posted by Kushan

This kind of thing happens all the time, not just with windows either. Seen it happen with iOS devices, consoles, you name it.

Originally Posted by rogerdraig

funnily 2 of the laptops running 10 here had problems but mine running the Pro insider preview was fine

The IT world is just getting too complex and uncoordinated for the average user. It also seems to have the wrong priorities, instead of ease of use and good functionality.

The introduction of Windows 10 is just one example. Microsoft, VM and others seem to be losing the plot, rushing out upgrades, before they are ready, in the pursuit of market advantage or some such.

Most of us guys on this forum stand a chance of grappling with the shoddy software eminating from MS and others. What chance the average punter?

[rogerdraig]

i quite agree

[roughbeast]

Originally Posted by rogerdraig

i quite agree

Problem isn't over yet it seems, although I have solved the problem on our Windows 10 machines by refreshing their IPs.

" We are aware that some customers using windows PCs are having issues getting online following a Microsoft Windows 10 update. We are in contact with Microsoft about this issue and will provide further updates as soon as possible.

Our engineer is working to fix the problem.
Fix estimate
16 December 16:00"

[adduxi]

There has been another update I've just installed about an hour ago. Cumulative Update for Windows 10 Version 1607 for x64-based Systems (KB3206632)

Mind you I didn't have any issues with the previous update.?

Windows 10 Pro. 64bit

[gulf4uk]

Do what i have done turn off Completly Windows Update. yes i know its vital
to keep up to date but not with the problems windows M\S Are having
my Win 7 runs very well , decent (PANDA) Antivirus and no down time
fixing it .As does Win 10 on my laptop . i dont get paid for testing and fixing
M\S Products perhaps we should all send a bill

[pip08456]

Originally Posted by roughbeast

Problem isn't over yet it seems, although I have solved the problem on our Windows 10 machines by refreshing their IPs.

" We are aware that some customers using windows PCs are having issues getting online following a Microsoft Windows 10 update. We are in contact with Microsoft about this issue and will provide further updates as soon as possible.

Our engineer is working to fix the problem.
Fix estimate
16 December 16:00"

VM engineers can't do anything.

http://www.bbc.co.uk/news/technology-38301548

Reading this it seems the update somehow broke automatic IP renewal (via DHCP).

[rogerdraig]

ah that explains the txts i have been getting lol most of my friends think they may accidentally start a war if they used the command prompt to fix things .