13-02-2012, 10:45
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#1
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Inactive
Join Date: Feb 2012
Posts: 5
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Two Installations
Hi. We have 2 houses next to each other.
House A has cable installation at the rear of the house and does not subscribe for internet.
House B has cable installation at the front of the house and subscribes for internet.
House B have their Virgin router at the rear of the house and have therefore connected their router to house A through an external cable.
We now need another subscription in house A.
Can the new router be attached to the same installation (there is a spare connection) or tell house B to use their own.
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13-02-2012, 10:54
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#2
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Join Date: Jun 2003
Location: Somewhere
Services: Virgin for TV and Internet, BT for phone
Posts: 26,536
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Re: Two Installations
Virgin don't generally allow two Internet connections to one house, unless the house has been divided into flats.
Welcome to the forums, btw.
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13-02-2012, 11:02
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#3
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Inactive
Join Date: Feb 2012
Posts: 5
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Re: Two Installations
Quote:
Originally Posted by Stuart
Virgin don't generally allow two Internet connections to one house, unless the house has been divided into flats.
Welcome to the forums, btw.
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There are two houses.
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13-02-2012, 11:09
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#4
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cf.mega poser
Join Date: Jun 2003
Posts: 16,687
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Re: Two Installations
If you've got separate installations/subscriptions for the two houses there should be no problem adding internet to the one that doesn't have it.
I wonder why you would want to pay for a second installation though. Surely, sharing one installation between the house will be the cheaper option?
__________________
Remember kids: We are blessed with a listening, caring government.
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13-02-2012, 12:19
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#5
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cf.mega poster
Join Date: Aug 2004
Posts: 11,207
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Re: Two Installations
House B shouldn't really be using the connection from House A, but nevertheless it normally works fine.
As you know you can move modems between connection points freely. As such, if you were to subscribe house A to use VM, I'd suggesting hiding B's modem on the day of the engineer visit (if any) but you'd otherwise be perfectly OK to proceed as normal.
(Trivia: Hundreds of modems can be connected to one attachment point given the right conditions, as all the cables merge eventually anyway, even if they don't merge in your house they'll inevitably be merged in your street or cab)
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13-02-2012, 13:15
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#6
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Virgin Media Staff
Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
Posts: 17,929
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Re: Two Installations
Quote:
Originally Posted by Stuart
Virgin don't generally allow two Internet connections to one house, unless the house has been divided into flats.
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That's not exactly true anymore. You can request to have two connections in the same address, but there restrictions on it and you have to get the existing account holders permission.
__________________
I work for Virgin Media but all views are my own.
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13-02-2012, 13:28
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#7
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Inactive
Join Date: Feb 2012
Posts: 5
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Re: Two Installations
Quote:
Originally Posted by qasdfdsaq
House B shouldn't really be using the connection from House A, but nevertheless it normally works fine.
As you know you can move modems between connection points freely. As such, if you were to subscribe house A to use VM, I'd suggesting hiding B's modem on the day of the engineer visit (if any) but you'd otherwise be perfectly OK to proceed as normal.
(Trivia: Hundreds of modems can be connected to one attachment point given the right conditions, as all the cables merge eventually anyway, even if they don't merge in your house they'll inevitably be merged in your street or cab)
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Thanks. At last, someone understands what I meant. House B's modem is in house B. There's just a cable going into house A attachment point. So the engineer won't see the modem.
Will there be any speed drop though with two modems on the same line?
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13-02-2012, 16:36
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#8
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Join Date: Jul 2003
Location: Poole, Dorset
Age: 38
Services: FreeSat+
Tivo
V-Box
VM 60MBit
Posts: 13,365
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Re: Two Installations
Quote:
Originally Posted by fadsarmy
Will there be any speed drop though with two modems on the same line?
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If it get's done properly then no
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14-02-2012, 14:29
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#9
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Inactive
Join Date: Feb 2012
Posts: 5
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Re: Two Installations
Quote:
Originally Posted by danielf
I wonder why you would want to pay for a second installation though. Surely, sharing one installation between the house will be the cheaper option?
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I didn't know one will be cheaper than two but thanks for letting me know.
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