Virgin Media V6 - Powered by TiVo(new STB)
25-11-2016, 18:49
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#1396
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Inactive
Join Date: Nov 2016
Posts: 3
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Re: Virgin Media V6 - Powered by TiVo(new STB)
Well if that is the case I reckon a lot of long standing customers like myself will be pretty fed up as we have had to endure the old technology really slow TiVo box for the last couple of years ,if I was out of contract I would be taking up one of sky deals on the sky q box .If wasn't for the fact sky fibre broadband isn't available in my area until March next year I would buy myself out , being a virgin customer since they went digital and on the VIP contract I am pretty disgusted if I don't get a new box before Xmas .
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25-11-2016, 21:35
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#1397
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Rise above the players
Join Date: Mar 2008
Location: Wokingham
Services: 2 V6 boxes with 360 software, Now, ITVX, Amazon, Netflix, Lionsgate+, Apple+, Disney+, Paramount +,
Posts: 14,604
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Re: Virgin Media V6 - Powered by TiVo(new STB)
Quote:
Originally Posted by Jedi 123
Well if that is the case I reckon a lot of long standing customers like myself will be pretty fed up as we have had to endure the old technology really slow TiVo box for the last couple of years ,if I was out of contract I would be taking up one of sky deals on the sky q box .If wasn't for the fact sky fibre broadband isn't available in my area until March next year I would buy myself out , being a virgin customer since they went digital and on the VIP contract I am pretty disgusted if I don't get a new box before Xmas .
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Well, be careful. Take a look at the problems some Sky Q users are having.
This technology is fairly cutting edge and things aren't running smoothly!
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26-11-2016, 04:32
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#1398
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Inactive
Join Date: Nov 2016
Posts: 3
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Re: Virgin Media V6 - Powered by TiVo(new STB)
I know sky q is not running smoothly but neither is v6 , but I feel Virgin should still give long standing and sufffering TiVo customers a v6 box as the current TiVo box is barely fit for purpose and I am paying them over £100 a month for a good broadband service but a really outdated slow tv service which hasn't been changed for years and has constant price increases . Don't get me wrong I have been a fan of virgin media but if they continue to show distain for loyal customers in favour of new customers I feel I will have to look at my options especially as sky are always doing offers to get virgin customers to join them ,and many have already left to join sky . It would pain me to leave but virgin have shown at this moment in time they are not showing any loyalty so why should I . They used to be really good to loyal customers ,I was one who got given the TiVo box free when it first came out and they way launched it was really great but the box is now very long in the tooth, I hope they have got there act together now .
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26-11-2016, 09:08
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#1399
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cf.mega poster
Join Date: Oct 2009
Posts: 2,065
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Re: Virgin Media V6 - Powered by TiVo(new STB)
Where are you getting your assertion that V6 is not running smoothly from?
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26-11-2016, 09:14
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#1400
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Still alive and fighting
Join Date: Jun 2007
Location: In the land of beyond and beyond.
Services: XL BB, 3 360 boxes , XL TV.
Posts: 56,319
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Re: Virgin Media V6 - Powered by TiVo(new STB)
Speculated hearsay one imagines...
__________________
“The only lesson you can learn from history is that it repeats itself”
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26-11-2016, 09:36
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#1401
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cf.mega poster
Join Date: Jan 2008
Posts: 10,120
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Re: Virgin Media V6 - Powered by TiVo(new STB)
Quote:
Originally Posted by Jedi 123
I know sky q is not running smoothly but neither is v6 , but I feel Virgin should still give long standing and sufffering TiVo customers a v6 box as the current TiVo box is barely fit for purpose and I am paying them over £100 a month for a good broadband service but a really outdated slow tv service which hasn't been changed for years and has constant price increases . Don't get me wrong I have been a fan of virgin media but if they continue to show distain for loyal customers in favour of new customers I feel I will have to look at my options especially as sky are always doing offers to get virgin customers to join them ,and many have already left to join sky . It would pain me to leave but virgin have shown at this moment in time they are not showing any loyalty so why should I . They used to be really good to loyal customers ,I was one who got given the TiVo box free when it first came out and they way launched it was really great but the box is now very long in the tooth, I hope they have got there act together now .
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Well, I told them to get their act together or they would be dumped after 15/16 years when they had the cheek to try and put the price up.
Retentions just effectively shrugged their shoulders, so I escelated the matter and received a V6 along with a backdated price decrease.
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26-11-2016, 10:07
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#1402
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cf.mega poster
Join Date: Mar 2010
Posts: 12,313
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Re: Virgin Media V6 - Powered by TiVo(new STB)
Quote:
Originally Posted by OLD BOY
Well, be careful. Take a look at the problems some Sky Q users are having.
This technology is fairly cutting edge and things aren't running smoothly!
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Let's see how many problems rear their head when the V6 is in as many homes as Sky Q.
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26-11-2016, 10:16
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#1403
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cf.mega poster
Join Date: Jan 2008
Posts: 10,120
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Re: Virgin Media V6 - Powered by TiVo(new STB)
Quote:
Originally Posted by muppetman11
Let's see how many problems rear their head when the V6 is in as many homes as Sky Q.
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Well, I've faced some problems with the V6, but to be fair there's no been no evidence thus far to suggest that it's affecting anyone else and it may be my WiFi connection.
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26-11-2016, 10:19
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#1404
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Still alive and fighting
Join Date: Jun 2007
Location: In the land of beyond and beyond.
Services: XL BB, 3 360 boxes , XL TV.
Posts: 56,319
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Re: Virgin Media V6 - Powered by TiVo(new STB)
Quote:
Originally Posted by muppetman11
Let's see how many problems rear their head when the V6 is in as many homes as Sky Q.
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Personally l think Sky rushed the release of the Sky Q as IMO its better to hold things back 6 to 12 months if needs must to iron the bugs out.
__________________
“The only lesson you can learn from history is that it repeats itself”
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26-11-2016, 10:26
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#1405
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cf.mega poster
Join Date: Mar 2010
Posts: 12,313
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Re: Virgin Media V6 - Powered by TiVo(new STB)
VM still have issues with the current Tivo tell me a product what's launched bug free?
Going back to Sky+HD I never had one single build delivered that didn't have reported issues.
Both next gen boxes will use wifi , ethernet or powerline to stream recordings which in large homes can be problematic.
Last edited by muppetman11; 26-11-2016 at 10:33.
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26-11-2016, 10:32
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#1406
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cf.mega poster
Join Date: Jan 2008
Posts: 10,120
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Re: Virgin Media V6 - Powered by TiVo(new STB)
Quote:
Originally Posted by muppetman11
VM still have issues with the current Tivo tell me a product what's launched bug free?
Going back to Sky+HD I never had one single build delivered that didn't have reported issues.
Both next gen boxes will use wifi , ethernet or powerline which in large homes can be problematic.
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It turns out that the issue with the picture intermittently going on & off is a known issue with some V6/TV combinations and a software update is being worked on.
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26-11-2016, 12:42
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#1407
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Rise above the players
Join Date: Mar 2008
Location: Wokingham
Services: 2 V6 boxes with 360 software, Now, ITVX, Amazon, Netflix, Lionsgate+, Apple+, Disney+, Paramount +,
Posts: 14,604
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Re: Virgin Media V6 - Powered by TiVo(new STB)
Quote:
Originally Posted by muppetman11
Let's see how many problems rear their head when the V6 is in as many homes as Sky Q.
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There are bound to be some issues - it would be a miracle if there were not.
My point was not to rubbishbSky Q but to point out that Sky had technical problems as well as Virgin Media.
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26-11-2016, 15:46
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#1408
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cf.geek
Join Date: Feb 2007
Location: Mansfield Woodhouse NG19
Services: VM Mix TV, 200 internet, basic house phone. Also Virgin mobile phone
Posts: 541
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Re: Virgin Media V6 - Powered by TiVo(new STB)
Does the V6 have a dynamic EPG like just about every other modern set top box?
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26-11-2016, 15:51
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#1409
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cf.mega poster
Join Date: Oct 2009
Posts: 2,065
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Re: Virgin Media V6 - Powered by TiVo(new STB)
Quote:
Originally Posted by oliver1948uk
Does the V6 have a dynamic EPG like just about every other modern set top box?
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No and it never will while it is running TiVo software.
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26-11-2016, 16:03
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#1410
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cf.geek
Join Date: Feb 2007
Location: Mansfield Woodhouse NG19
Services: VM Mix TV, 200 internet, basic house phone. Also Virgin mobile phone
Posts: 541
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Re: Virgin Media V6 - Powered by TiVo(new STB)
For some people a dynamic EPG is preferable to Tivo software. Personally I just want a box that RELIABLY records programmes every time even when the schedules change at the last moment. Regrettably the current Tivo cannot be relied upon to do this. My Freeview Humax seems to manage to do this.
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