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I have just recently come across this problem with my Virgin phone line. If someone calls me and I don't immediately answer, after 4 rings there is a click and the following message is relayed: "Sorry this mailbox is full it cannot accept any more messages".
I have never set up voicemail and don't want it, I just want it to ring longer. Is this a fault on my line?
Sounds like you do have voicemail on your line. Once the system has taken 10 messages the mailbox is full - even if each message is only 5 secs in duration!
Dial 1571 to check your messages. Delete them as required to empty the mailbox and then call 150 and ask customer services to remove the voicemail service.
I can't remember whether the system asks for a PIN when you dial in from home..... if so you will need to check with customer services.
Sounds like you do have voicemail on your line. Once the system has taken 10 messages the mailbox is full - even if each message is only 5 secs in duration!
Dial 1571 to check your messages. Delete them as required to empty the mailbox and then call 150 and ask customer services to remove the voicemail service.
I can't remember whether the system asks for a PIN when you dial in from home..... if so you will need to check with customer services.
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