Virgin Media to Double Broadband Speed
19-03-2012, 19:15
|
#1471
|
Inactive
Join Date: Mar 2006
Location: North West London
Age: 34
Services: BT Infinity Option 2, BT Talk Unlimited, Three PAYG, Giffgaff PAYG, Sky TV Entertainment Package
Posts: 2,962
|
Re: Virgin Media to Double Broadband Speed
Quote:
Originally Posted by thenry
test zee. download little by little though adding to your current 7Gb.
youve got your infinity connection to fall back on if you get managed
|
i've downloaded 7.90GB plus 623MB so i'll download a little more to see what happens...
|
|
|
19-03-2012, 19:22
|
#1472
|
Ran Away
Join Date: Nov 2008
Location: Lincoln
Services: phone + 1gbit BB + SkyQ
Posts: 11,021
|
Re: Virgin Media to Double Broadband Speed
I am going to have to start making a list now. So far we have got CEOs office, retentions, whoever Zee spoke to and 2nd line who get everything wrong. Zee can you download another 3gb file and see if the speed drops as soon as you hit 10gb. I really want to know just to see who is right.
|
|
|
19-03-2012, 19:24
|
#1473
|
Inactive
Join Date: Mar 2006
Location: North West London
Age: 34
Services: BT Infinity Option 2, BT Talk Unlimited, Three PAYG, Giffgaff PAYG, Sky TV Entertainment Package
Posts: 2,962
|
Re: Virgin Media to Double Broadband Speed
Quote:
Originally Posted by General Maximus
I am going to have to start making a list now. So far we have got CEOs office, retentions, whoever Zee spoke to and 2nd line who get everything wrong.
|
lool... thats the wonderful world of Virgin Media.
i guess i'll be the only reliable person of the bunch once my test is completed in about 1 hour......
|
|
|
19-03-2012, 19:26
|
#1474
|
Inactive
Join Date: Dec 2009
Location: Crawley
Posts: 14,025
|
Re: Virgin Media to Double Broadband Speed
an hour
|
|
|
19-03-2012, 19:49
|
#1475
|
Inactive
Join Date: Mar 2006
Location: North West London
Age: 34
Services: BT Infinity Option 2, BT Talk Unlimited, Three PAYG, Giffgaff PAYG, Sky TV Entertainment Package
Posts: 2,962
|
Re: Virgin Media to Double Broadband Speed
I was just double checking everything and as BenMcr said, there is traffic management on 60Mb 100%.
My speed has been capped down to around 15.65Mb and upload remains unchanged.
I managed to download around 9GB until management kicked in.
Checked the config settings on the modem and still says 60Mb, not sure if thats supposed to change or not, but plain and simple there is traffic management on 60Mb no matter what CEO says or 2nd line support or some lady in customer service.
|
|
|
19-03-2012, 20:08
|
#1476
|
Inactive
Join Date: Feb 2010
Location: Peterborough
Services: Full House XL TV, SkySports HD, VM TiVo 500Gb, TiVo 1Tb, VHD Box. 200Mb BB, Talk More Anytime Phone
Posts: 187
|
Re: Virgin Media to Double Broadband Speed
Quote:
Originally Posted by Zee
call up and get through to the upgrades team, they should upgrade your down speed early, upload speed will follow afterwards. My area is due July onwards but was 100Mbenabled a few days ago, requested 60Mb and got it.
|
Just gave them a call and 100Mb isn't due for my area for a little while yet so the lady (who was quite apologetic) said she couldn't do anything for me.
Oh well will just have to wait.
|
|
|
19-03-2012, 21:09
|
#1477
|
Ran Away
Join Date: Nov 2008
Location: Lincoln
Services: phone + 1gbit BB + SkyQ
Posts: 11,021
|
Re: Virgin Media to Double Broadband Speed
your config file stays the same when you are traffic managed.
Kudos to Ben, I think he needs a promotion
|
|
|
19-03-2012, 22:19
|
#1478
|
cf.mega poster
Join Date: Aug 2004
Posts: 11,207
|
Re: Virgin Media to Double Broadband Speed
When it comes to VM internal info, Ben really knows his stuff.
|
|
|
19-03-2012, 22:43
|
#1479
|
Inactive
Join Date: Dec 2009
Location: Crawley
Posts: 14,025
|
Re: Virgin Media to Double Broadband Speed
yeah Bens hope that there actually is legit within the company
|
|
|
19-03-2012, 22:58
|
#1480
|
Inactive
Join Date: Mar 2006
Location: North West London
Age: 34
Services: BT Infinity Option 2, BT Talk Unlimited, Three PAYG, Giffgaff PAYG, Sky TV Entertainment Package
Posts: 2,962
|
Re: Virgin Media to Double Broadband Speed
so we know its still a 75% reduction in speed, and the times probably stay the same, and maximum amount of usage in the evening is around 9GB-10GB before traffic management.
|
|
|
20-03-2012, 09:50
|
#1481
|
ofc.founder_member
Join Date: Mar 2005
Location: Camberley
Services: VIP 60
Posts: 894
|
Re: Virgin Media to Double Broadband Speed
Quote:
Originally Posted by Zee
so we know its still a 75% reduction in speed, and the times probably stay the same, and maximum amount of usage in the evening is around 9GB-10GB before traffic management.
|
Please excuse what is probably a stupid question but over what period is the 9-10gb measured and how long does the reduction in speed last for?
|
|
|
20-03-2012, 09:57
|
#1482
|
cf.mega poster
Join Date: Sep 2011
Services: 3 phone lines, 100mb broadband, and TV x2 (including one Tivo)
Posts: 2,128
|
Re: Virgin Media to Double Broadband Speed
Quote:
Originally Posted by Zee
My VM contract is ending in July which is when i will be canceling it. I was having far too many issues with VM for too long without it being resolved, hence the reason why i signed up to Infinity.
|
Are you sure you won't now be tied into another 12 month contract after upgrading?
|
|
|
20-03-2012, 10:04
|
#1483
|
Virgin Media Staff
Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
Posts: 17,929
|
Re: Virgin Media to Double Broadband Speed
Quote:
Originally Posted by gba93
Please excuse what is probably a stupid question but over what period is the 9-10gb measured and how long does the reduction in speed last for?
|
The same as the published policy at www.virginmedia.com/traffic
__________________
I work for Virgin Media but all views are my own.
|
|
|
20-03-2012, 11:15
|
#1484
|
ofc.founder_member
Join Date: Mar 2005
Location: Camberley
Services: VIP 60
Posts: 894
|
Re: Virgin Media to Double Broadband Speed
Quote:
Originally Posted by BenMcr
|
Thanks
|
|
|
20-03-2012, 12:52
|
#1485
|
Inactive
Join Date: Mar 2006
Location: North West London
Age: 34
Services: BT Infinity Option 2, BT Talk Unlimited, Three PAYG, Giffgaff PAYG, Sky TV Entertainment Package
Posts: 2,962
|
Re: Virgin Media to Double Broadband Speed
Quote:
Originally Posted by Tim Deegan
Are you sure you won't now be tied into another 12 month contract after upgrading?
|
they didn't specify that, and neither did i specify that i wanted to get a free upgrade, i just asked i wanted to upgrade my speed to the next highest. So they shouldn't really do that, if they have i wont be happy.
|
|
|
Currently Active Users Viewing This Thread: 3 (0 members and 3 guests)
|
|
Posting Rules
|
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
HTML code is Off
|
|
|
All times are GMT +1. The time now is 07:34.
|