Is Vodafone's Business Customer Service getting worse, or is it just me?
They used to bend over backwards for business customers, but now they just don't seem to want to know. I spend quite a lot of money with them for a small business, but have been without the use of one handset for two weeks now. I have been promised call backs, over and over again, but have never received one. Yet they won't put me through to anyone who has the authority to solve the problem. I have spend numerous phone calls, and a total of 8 hours on the phone trying to sort the problem out......And I thought Orange were bad