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Virgin Media to Double Broadband Speed
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Old 18-03-2012, 20:49   #1441
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Re: Virgin Media to Double Broadband Speed

60s unmanaged atm
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Old 18-03-2012, 21:34   #1442
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Re: Virgin Media to Double Broadband Speed

Lies.
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Old 18-03-2012, 21:41   #1443
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Re: Virgin Media to Double Broadband Speed

shouldnt they have to legally publish/alter management info if thats the case.

VM are a bunch of cowboys. whoevers in charge of broadband should be sacked along with any other fool aiding this pathetic crap
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Old 18-03-2012, 21:43   #1444
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Re: Virgin Media to Double Broadband Speed

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60s unmanaged atm
how sure are you about that?
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Old 18-03-2012, 21:44   #1445
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Re: Virgin Media to Double Broadband Speed

not a lot now
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Old 18-03-2012, 21:46   #1446
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Re: Virgin Media to Double Broadband Speed

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not a lot now
ok. so im guessing people on 60 get the same management as 20Mb and 30Mb, or whichever package they were on previously till they sort out everything?
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Old 18-03-2012, 21:49   #1447
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Re: Virgin Media to Double Broadband Speed

legally who knows, Im sure the cowboys will find someway of covering themselves rushing the construction of Rome in a day
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Old 18-03-2012, 21:54   #1448
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Re: Virgin Media to Double Broadband Speed

this is so confusing, and i bet even the team at virgin media have no clue either.

If you have recently had your speed increased as part of our speed doubling program then your traffic management allowances will also have been increased. Full details of the new management policy will be published in April.


So im guessing we have to wait till then for any further information
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Old 18-03-2012, 21:59   #1449
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Re: Virgin Media to Double Broadband Speed

ive never seen that message before. still is that within rules. can i blindfold VM and run riot with all my services until April letting them guess my usage?
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Old 18-03-2012, 22:02   #1450
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Re: Virgin Media to Double Broadband Speed

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Originally Posted by Zee View Post
this is so confusing, and i bet even the team at virgin media have no clue either.

If you have recently had your speed increased as part of our speed doubling program then your traffic management allowances will also have been increased. Full details of the new management policy will be published in April.


So im guessing we have to wait till then for any further information
You phoned up to get it increased before your area was ready.

p.s why do you have Virgin and Infinity, surely 1 is enough?
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Old 18-03-2012, 22:06   #1451
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Re: Virgin Media to Double Broadband Speed

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You phoned up to get it increased before your area was ready.

p.s why do you have Virgin and Infinity, surely 1 is enough?
My VM contract is ending in July which is when i will be canceling it. I was having far too many issues with VM for too long without it being resolved, hence the reason why i signed up to Infinity.
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Old 18-03-2012, 22:12   #1452
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Re: Virgin Media to Double Broadband Speed

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It was a joke Carl lighten up lol.
Yeah. Sorry. I did wonder. That said, some people would mean that seriously

WRT the STM and speed-doubling. I would assume that they will sort out the STM when they've sorted out the doubled-speeds. I don't know if it's technically possible to have a load of different STM limits; ie a different set for someone on 30mb now who would be on 60mb in, say, July and someone who has upgraded to 60mb now. If you see what I mean

So no, they are not, nor have they ever been "cowboys" Things would be fine if people could just wait for their upgrades and not complicate matters by wanting them sooner.
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Old 18-03-2012, 22:43   #1453
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Re: Virgin Media to Double Broadband Speed

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Originally Posted by carlwaring View Post
Things would be fine if people could just wait for their upgrades and not complicate matters by wanting them sooner.
lol, that is great, so now it's not VMs fault, it is the customers. I love it. If VM cant handle the simplest of things then 1) they shouldnt introduce caps on god knows how many tiers if they cant handle it 2) shouldnt offer early upgrades. There is a reason why they are doing this it is advertising speed and £££

I dare someone to ring up customer services and ask them what the limit is on 60mbit. I would bet good money they dont know.
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Old 18-03-2012, 22:54   #1454
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Re: Virgin Media to Double Broadband Speed

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Originally Posted by carlwaring View Post
Yeah. Sorry. I did wonder. That said, some people would mean that seriously

WRT the STM and speed-doubling. I would assume that they will sort out the STM when they've sorted out the doubled-speeds. I don't know if it's technically possible to have a load of different STM limits; ie a different set for someone on 30mb now who would be on 60mb in, say, July and someone who has upgraded to 60mb now. If you see what I mean

So no, they are not, nor have they ever been "cowboys" Things would be fine if people could just wait for their upgrades and not complicate matters by wanting them sooner.
huh? get a grip! this is a multimillion pound business claiming 'glad tidings' in the broadband world.

Quote:
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Quote:
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Things would be fine if people could just wait for their upgrades and not complicate matters by wanting them sooner.
lol, that is great, so now it's not VMs fault, it is the customers. I love it. If VM cant handle the simplest of things then 1) they shouldnt introduce caps on god knows how many tiers if they cant handle it 2) shouldnt offer early upgrades. There is a reason why they are doing this it is advertising speed and £££

I dare someone to ring up customer services and ask them what the limit is on 60mbit. I would bet good money they dont know.
exactly. they can do a lot but fail papering over the cracks in half arsed ventures. cowboys.
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Old 18-03-2012, 22:55   #1455
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Re: Virgin Media to Double Broadband Speed

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Originally Posted by General Maximus View Post
1) they shouldnt introduce caps
2) shouldnt offer early upgrades.
1. They don't cap. (If they did downloading would not be possible when you reached the cap.)
2. I agree.
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