Virgin Media to Double Broadband Speed
30-03-2012, 15:08
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#1561
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Inactive
Join Date: Dec 2009
Location: Crawley
Posts: 14,025
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Re: Virgin Media to Double Broadband Speed
No dude your in Horley. Crawleys a bit more lively
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30-03-2012, 16:23
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#1562
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cf.mega poster
Join Date: Sep 2003
Services: Gig1, Hub 5
Posts: 12,042
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Re: Virgin Media to Double Broadband Speed
Quote:
Originally Posted by Pbryanw
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this is the change that ben and masque denied, not sure why tho as I am sure he was aware it was happening.
This caught my attention.
Quote:
The revamp means all of Virgin Media's cable connections now meet the Government's definition of "superfast broadband", which is 24Mbits/sec upwards
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I wonder what incentive VM may have been offered.
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30-03-2012, 16:29
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#1563
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Virgin Media Staff
Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
Posts: 17,929
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Re: Virgin Media to Double Broadband Speed
Quote:
Originally Posted by Chrysalis
this is the change that ben and masque denied.
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As far as I recall I never denied it, I said it wasn't part of the uplifts and/or automatic.
Customer on M or L 10 will go to 20Mbit automatically. If they want to go any higher they have to request it
__________________
I work for Virgin Media but all views are my own.
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30-03-2012, 19:55
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#1564
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Guest
Location: West Sussex
Services: 500gb Tivo & V+. TV XL, 60MB BB, M Phone.
Posts: n/a
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Re: Virgin Media to Double Broadband Speed
Since the last results I posted my upload has mysteriously changed from 1024 to 2048 overnight. As I understand it this is correct now. Any clues as to why this might be? Below are my current readings.
Connection
------------------------------------------------------------------------
*Startup Procedure*
*Procedure* *Status* *Comment*
Acquire Downstream Channel 299000000 Hz Locked
Connectivity State OK Operational
Boot State OK Operational
Configuration File OK
Security Enabled BPI+
------------------------------------------------------------------------
*Downstream Channels*
*Lock Status* *Modulation* *Channel ID*** *Max Raw Bit Rate***
*Frequency* *Power* *SNR* *Docsis/EuroDocsis locked*
Locked QAM256 26 55616000 Kbits/sec 299000000 Hz 8.3 dBmV 44.1 dB Hybrid
Locked QAM256 25 55616000 Kbits/sec 291000000 Hz 8.8 dBmV 44.0 dB Hybrid
Locked QAM256 29 55616000 Kbits/sec 307000000 Hz 8.5 dBmV 43.9 dB Hybrid
Locked QAM256 30 55616000 Kbits/sec 315000000 Hz 8.3 dBmV 43.9 dB Hybrid
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
------------------------------------------------------------------------
*Upstream Channels*
*Lock Status* *Modulation* *Channel ID*** *Max Raw Bit Rate***
*Frequency* *Power*
Locked ATDMA 6 20480 Kbits/sec 27400000 Hz 43.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
------------------------------------------------------------------------
*Primary Downstream Service Flow*
Downstream(0)
SFID 982
Max Traffic Rate 33330000 bps
Max Traffic Burst 3044 bytes
Mix Traffic Rate 0 bps
------------------------------------------------------------------------
*Primary Upstream Service Flow*
Upstream(0)
SFID 981
Max Traffic Rate 3333000 bps
Max Traffic Burst 8160 bytes
Mix Traffic Rate 0 bps
Max Concatenated Burst 8160 bytes
Scheduling Type Best Effort
------------------------------------------------------------------------
*Current System Time:*Fri Mar 30 18:50:26 2012
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30-03-2012, 20:02
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#1565
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Inactive
Join Date: Dec 2009
Location: Crawley
Posts: 14,025
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Re: Virgin Media to Double Broadband Speed
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30-03-2012, 20:11
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#1566
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Inactive
Join Date: Feb 2010
Location: Peterborough
Services: Full House XL TV, SkySports HD, VM TiVo 500Gb, TiVo 1Tb, VHD Box. 200Mb BB, Talk More Anytime Phone
Posts: 187
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Re: Virgin Media to Double Broadband Speed
Rang up today and got doubled from 30Mb to 60Mb, still only have 3 downstream channels though. Should I have had another one added?
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30-03-2012, 20:46
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#1567
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cf.mega poster
Join Date: Sep 2011
Services: 3 phone lines, 100mb broadband, and TV x2 (including one Tivo)
Posts: 2,128
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Re: Virgin Media to Double Broadband Speed
Quote:
Originally Posted by Chrysalis
I wonder what incentive VM may have been offered.
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Both VM and BT were given huge grants. BT are putting it towards their fibre network, and VM are using to to improve and upgrade theirs.
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01-04-2012, 16:42
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#1568
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Inactive
Join Date: Apr 2012
Posts: 1
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Re: Virgin Media to Double Broadband Speed
Has anyone actually been doubled yet via the normal rollout (not a requested upgrade). My upgrade was due 'between March and April' (not sure what that ambiguous wording even means but I take it to mean in March but before April) but nothing so far (10M to 20M). As it's free I'm happy to wait but just wondering if there's a known delay in the rollout?
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01-04-2012, 16:46
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#1569
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CF Resident Dog
Join Date: Mar 2005
Posts: 14,280
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Re: Virgin Media to Double Broadband Speed
Quote:
Originally Posted by Bodie
Has anyone actually been doubled yet via the normal rollout (not a requested upgrade). My upgrade was due 'between March and April' (not sure what that ambiguous wording even means but I take it to mean in March but before April) but nothing so far (10M to 20M). As it's free I'm happy to wait but just wondering if there's a known delay in the rollout?
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I take that to mean between 1st March and the end of April and that is my current time schedule and still not got it, although i have had an extra downstream channel added.
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02-04-2012, 09:58
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#1570
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Virgin Media Staff
Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
Posts: 17,929
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Re: Virgin Media to Double Broadband Speed
Quote:
Originally Posted by Bodie
Has anyone actually been doubled yet via the normal rollout (not a requested upgrade)
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Yes (not me but customers have been)
__________________
I work for Virgin Media but all views are my own.
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02-04-2012, 12:17
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#1571
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Inactive
Join Date: Feb 2010
Location: Peterborough
Services: Full House XL TV, SkySports HD, VM TiVo 500Gb, TiVo 1Tb, VHD Box. 200Mb BB, Talk More Anytime Phone
Posts: 187
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Re: Virgin Media to Double Broadband Speed
Quote:
Originally Posted by adzzzbatch
Rang up today and got doubled from 30Mb to 60Mb, still only have 3 downstream channels though. Should I have had another one added?
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Edit now have 6: Downstream Channels
Lock Status Modulation Channel ID Max Raw Bit Rate Frequency Power SNR Docsis/EuroDocsis locked
Locked QAM256 25 55616000 Kbits/sec 282750000 Hz -3.4 dBmV 40.9 dB Hybrid
Locked QAM256 26 55616000 Kbits/sec 290750000 Hz -2.0 dBmV 41.9 dB Hybrid
Locked QAM256 27 55616000 Kbits/sec 298750000 Hz -1.5 dBmV 42.1 dB Hybrid
Locked QAM256 29 55616000 Kbits/sec 306750000 Hz -2.3 dBmV 42.0 dB Hybrid
Locked QAM256 30 55616000 Kbits/sec 314750000 Hz -1.1 dBmV 41.8 dB Hybrid
Locked QAM256 31 55616000 Kbits/sec 322750000 Hz -1.9 dBmV 41.4 dB Hybrid
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
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02-04-2012, 14:27
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#1572
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Haggis Hunting
Join Date: Mar 2010
Location: Over there
Posts: 1,096
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Re: Virgin Media to Double Broadband Speed
Just called up to get mine changed from 50 to 100 and the lass on the phone did it for me instantly, same price as the 50 was. I noticed on the router page that upload still showed as 5meg and when i asked her she said it might take up to 24hrs for it to change to 10meg but didn't sound sure. Does that sound about right?
She also was fine upgrading me even though i don't have a superhub, i use the one from before it came out i think.
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02-04-2012, 14:31
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#1573
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Virgin Media Staff
Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
Posts: 17,929
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Re: Virgin Media to Double Broadband Speed
When you upgrade to XXL 100, you won't get a 10Mbit upload until the speed work has completed in your area.
__________________
I work for Virgin Media but all views are my own.
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02-04-2012, 14:33
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#1574
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Haggis Hunting
Join Date: Mar 2010
Location: Over there
Posts: 1,096
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Re: Virgin Media to Double Broadband Speed
When you say the speed work do you mean the automatic doubling upgrades? If you mean the seperate upload upgrades 'i think' they were just done in our area as i went from 1.6mb/s to 5mb/s recently.
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02-04-2012, 14:35
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#1575
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Ran Away
Join Date: Nov 2008
Location: Lincoln
Services: phone + 1gbit BB + SkyQ
Posts: 11,021
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Re: Virgin Media to Double Broadband Speed
I love it that they either dont know what they are talking about or are just so comfortable lieing. She has provisioned you for 100/5 and that isnt magically going to change over night. You have been upgraded early, probably before they have done upgrade work in your area, and you wont get 100/10 till the rest of your area gets upgraded
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