Light User Scheme

[Harry56]

Does Virgin Media operate a scheme similar to the Light User Scheme operated by British Telecom?

H56

[Derek]

They used to but I think it was discontinued about 4-5 years ago.

[Harry56]

Originally Posted by Derek S

They used to but I think it was discontinued about 4-5 years ago.

I thought VM had only been in existence just over a year or so if not less.

H56

[Derek]

Originally Posted by Harry56

I thought VM had only been in existence just over a year or so if not less.

Ntl used to have one but it was discontinued well before the merger with Telewest (who again I think used to have one in the distant past) and the subsequent name change to Virgin Media.

[Shaun]

Originally Posted by Harry56

I thought VM had only been in existence just over a year or so if not less.

H56

I thought you knew

http://www.cableforum.co.uk/board/34345455-post23.html

[what?]

this time last year ntl certainly still had the light user scheme to some level

i worked in cs for a few months (a few of the worst months of my life )
and i remember having a couple of people who were on this though wouldn't be able to say whether or not these were customers who had been on it for years, as normally any package your on like this you get to stay on even if they stop offering it, but once off can't get back on

as i say im not sure though so may be an idea to give cs a ring and find out the possibilities.

[Harry56]

Originally Posted by Shaun

I thought you knew

http://www.cableforum.co.uk/board/34345455-post23.html

It was a rhetorical question and not even that, note the absence of a ?

---------- Post added at 20:50 ---------- Previous post was at 20:47 ----------

Originally Posted by what?

this time last year ntl certainly still had the light user scheme to some level

i worked in cs for a few months (a few of the worst months of my life )
and i remember having a couple of people who were on this though wouldn't be able to say whether or not these were customers who had been on it for years, as normally any package your on like this you get to stay on even if they stop offering it, but once off can't get back on

as i say im not sure though so may be an idea to give cs a ring and find out the possibilities.

What ring VM customer services

[what?]

not always the most prudent move, but if you're lucky anough to get a british call centre not normally to bad, not in my experiences

[Shaun]

Originally Posted by Harry56

It was a rhetorical question and not even that, note the absence of a ?

It wasn't phrased as a question at all