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The cloud thing is just a question of difficulty in managing the router. Better to have it configurable from a menu in front of you, IMO.
Agreed. The cloud config is useless when you can't access the internet (which is probably the most important time anyone needs to actually change their router settings)
Going from memory here (and it's not great at my age), I think the biggest downside to the Cisco Cloud was the EULA, whereby Cisco have the right to monitor all your router traffic.
This is why people are downgrading to an older firmware. There was a lot of anti Cisco outpourings at the time it was discovered.