Anywhere Virgin - Error Trying to Watch Via SkySports
09-08-2014, 10:22
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#1
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WeatherManTrev
Join Date: Apr 2010
Location: Peterborough
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Anywhere Virgin - Error Trying to Watch Via SkySports
Hi,
(Perhaps subject title isn't very clear )
Raised new thread as couldnt see my issue raised anywhere else.
Attempted to watch the football on SkySports last night on my PC (registered device for Anywhere Virgin Anywhere), having signed it to SkySports and set up a SKY PIN, but I get an error, and still get the error this morning when attempted to view SkySports on the PC.
Silverlight is enabled, the error i am seeing is
Apologies, this item has been interupted due to an error. Please click play to resume watching. [:t:6038 / c:4110]
Any clues about this error ? Any one else have that issue ?
regards
TrevP
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09-08-2014, 10:40
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#2
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Freedom for smokers
Join Date: Feb 2013
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Re: Anywhere Virgin - Error Trying to Watch Via SkySports
Are you signed into Virgin anywhere or sky website.
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09-08-2014, 11:04
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#3
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WeatherManTrev
Join Date: Apr 2010
Location: Peterborough
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Re: Anywhere Virgin - Error Trying to Watch Via SkySports
Quote:
Originally Posted by Khenryashley
Are you signed into Virgin anywhere or sky website.
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Yes I was... as said complete with Sky PIN created on first login
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09-08-2014, 11:14
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#4
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Freedom for smokers
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Re: Anywhere Virgin - Error Trying to Watch Via SkySports
Are you using a mac?
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09-08-2014, 11:14
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#5
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Inactive
Join Date: Jul 2005
Location: Ourgate
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Re: Anywhere Virgin - Error Trying to Watch Via SkySports
ive tried to logon to sky sports and completed my pin ... now it wants a sky login which being a Virgin customer i dont have
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09-08-2014, 11:17
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#6
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Freedom for smokers
Join Date: Feb 2013
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Re: Anywhere Virgin - Error Trying to Watch Via SkySports
Quote:
Originally Posted by Planetgarb
ive tried to logon to sky spoerts and completed my pin ... now it wants a sky login which being a Virgin customer i dont have
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You use your virgin account login details. You should see a virgin logo saying sign in via virgin
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09-08-2014, 11:24
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#7
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Inactive
Join Date: Jul 2005
Location: Ourgate
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Re: Anywhere Virgin - Error Trying to Watch Via SkySports
Quote:
Originally Posted by Khenryashley
You use your virgin account login details. You should see a virgin logo saying sign in via virgin
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Ive followed every step now i get
Ther requested url cannot be retrieved
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09-08-2014, 11:33
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#8
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Freedom for smokers
Join Date: Feb 2013
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Posts: 239
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Re: Anywhere Virgin - Error Trying to Watch Via SkySports
Make sure your my virgin user name and password are correct
http://community.virginmedia.com/t5/...S/td-p/2419005
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09-08-2014, 11:56
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#9
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Inactive
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Re: Anywhere Virgin - Error Trying to Watch Via SkySports
Started from scratch and logged in with my virgin media login details ... then it takes me to the skysports web page and asks for my sky login ??
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09-08-2014, 13:03
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#10
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Virgin Media Staff
Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
Posts: 17,929
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Re: Anywhere Virgin - Error Trying to Watch Via SkySports
You need to click on the Virgin Media logo thats on the left of the Sky login to use your VM details
__________________
I work for Virgin Media but all views are my own.
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09-08-2014, 13:04
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#11
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Freedom for smokers
Join Date: Feb 2013
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Re: Anywhere Virgin - Error Trying to Watch Via SkySports
Quote:
Originally Posted by Planetgarb
Started from scratch and logged in with my virgin media login details ... then it takes me to the skysports web page and asks for my sky login ??
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We might be getting confused here.
Bring up the sky sports web page on your browser.
www.skysports.com
Click sign in.
You will then see at the bottom of the page the virgin media logo.
Click on that and sign in using your virgin media login details.
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09-08-2014, 13:27
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#12
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Inactive
Join Date: Jul 2005
Location: Ourgate
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Re: Anywhere Virgin - Error Trying to Watch Via SkySports
Quote:
Originally Posted by BenMcr
You need to click on the Virgin Media logo thats on the left of the Sky login to use your VM details
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did that
---------- Post added at 13:27 ---------- Previous post was at 13:20 ----------
Quote:
Originally Posted by Khenryashley
We might be getting confused here.
Bring up the sky sports web page on your browser.
www.skysports.com
Click sign in.
You will then see at the bottom of the page the virgin media logo.
Click on that and sign in using your virgin media login details. |
kk ive done everything and i am logged into sky sports ... however i click on watch skysports and it askes me to login to skygo using my Sky login details
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09-08-2014, 13:51
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#13
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WeatherManTrev
Join Date: Apr 2010
Location: Peterborough
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M500
Posts: 167
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Re: Anywhere Virgin - Error Trying to Watch Via SkySports
Quote:
Originally Posted by Khenryashley
Are you using a mac?
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NOPE.
And yes I have used the login via the Virgin logo..am using the correct virgin login...(which I used to get my Sky PIN).
Tried both FF and IE.
Before it gives me that error code, Im sure i see a message flashed briefly suggesting it searching for device licence...
TrevP
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09-08-2014, 13:56
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#14
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Inactive
Join Date: Jul 2005
Location: Ourgate
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Re: Anywhere Virgin - Error Trying to Watch Via SkySports
this is all i get now
The following error was encountered while trying to retrieve the URL: http://www.skysports.com/undefined
Access Denied.
Access control configuration prevents your request from being allowed at this time. Please contact your service provider if you feel this is incorrect.
Your cache administrator is webmaster.
it is the correct login
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09-08-2014, 13:58
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#15
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cf.addict
Join Date: Jul 2009
Services: Full House, V6, Netflix, Spotify Premium, Sky Go Extra, Eleven Sports, PS4 , 100 meg bb
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Re: Anywhere Virgin - Error Trying to Watch Via SkySports
You shouldn't be asked for a sky pin. Your virgin details should get you in, just did it and watching now no problem
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