TiVo - Page 94

muppetman11 · 01-02-2011, 10:49

Quote:

Originally Posted by beardsley

Spoke to retentions today about the 30Mbit upgrade and while I was on asked about the TiVo situation. The information he had is that there will be 500 boxes supplied in the first wave, then a bedding in period to see what issues arise before any more are installed.

I cannot vouch for the accuracy, but that is what I was told.

Same here mate I was told 5000 to random existing customers who pre registered and then if all goes fine the next wave is end of March. Apparently 20000 or so pre registered.

ShadowTD · 01-02-2011, 10:51

Does anyone inside VM have any idea how many people registered on the VM TiVO site?

clinteastman · 01-02-2011, 10:56

Quote:

Originally Posted by muppetman11

Same here mate I was told 5000 to random existing customers who pre registered and then if all goes fine the next wave is end of March. Apparently 20000 or so pre registered.

If that's true (but why wouldn't they pick the first 5000?) it would take longer than a day to call and arrange 5000 installs.

BenJSmyth · 01-02-2011, 10:59

It all adds to the frustration! I notice they have officially announced the 30mb and the website has been updated. I wonder if they'll be any official Tivo announcements today.

muppetman11 · 01-02-2011, 11:01

Quote:

Originally Posted by clinteastman

If that's true (but why wouldn't they pick the first 5000?) it would take longer than a day to call and arrange 5000 installs.

Look mate just telling you what I've been told.

mersey70 · 01-02-2011, 11:04

Quote:

Originally Posted by BenJSmyth

It all adds to the frustration! I notice they have officially announced the 30mb and the website has been updated. I wonder if they'll be any official Tivo announcements today.

What's this about 30mb, is there any upgrade for L customers?

I know I personally have to wait until August for my upload upgrade.

clinteastman · 01-02-2011, 11:04

Quote:

Originally Posted by muppetman11

Look mate just telling you what I've been told.

I'm not saying your not, just discussing it. No need to be defensive.

muppetman11 · 01-02-2011, 11:10

Quote:

Originally Posted by clinteastman

I'm not saying your not, just discussing it. No need to be defensive.

That's ok then , I was told they were releasing another 5000 pre existing customers then they would see how that went and release to further existing customers in March/April if there were no issues.

clinteastman · 01-02-2011, 11:16

Quote:

Originally Posted by muppetman11

That's ok then , I was told they were releasing another 5000 pre existing customers then they would see how that went and release to further existing customers in March/April if there were no issues.

That makes sense and tallies up with what they have been saying, also I'm guessing they wouldn't have the stock/trained staff to roll out 20,000 TiVo's at once. Just seems odd that they would pick customers at random and not the first 5000 (which lets face it would include most the people who pre-registered on here).

Has anyone on here that ISN'T a series one owner had an install call yet?

BenJSmyth · 01-02-2011, 11:18

Looking on tivocommunity.com it seems that quite a few people have received the call, and not all of them Tivo S1 owners. What method are they using for contacting people! I want to phone them!

Perfect Choice · 01-02-2011, 11:20

Well I registered on the very first day you could as others did, VM should focus on those who were first, so not make it completely random I would suggest.

whizzard · 01-02-2011, 11:32

As all of the statements are of course entirely he said she said then I suggest waiting for something more official. The only official and confirmed thing at the moment is that S1 TiVo owners are being contacted. Existing customers/pre-registrations will no doubt follow shortly.

BenJSmyth · 01-02-2011, 11:53

I hope so! There is a big Tivo hole in my life at the moment! I would think that with so many of us on here waiting and the fact none of us have been contacted would suggest that waiting is all we can do. Come on VM, I am willing to pay the high price to be one of the first. But then so are a lot of people I guess, which is perhaps why it has to be done like this.

I shall keep my phones with me at all times though!

Joedm45 · 01-02-2011, 13:54

I know I am getting ahead of myself seeing as I havn't ordered TiVo yet but I have a question.

On the online VM TV guide there has been a button saying 'TiVo box users sign in to set recordings' for some time now. I pressed it out of curiosity and got to a log in page where you have to have a blueyonder/ntl/VM e-mail address to sign in.

http://tv.virginmedia.com/vtvapp/epg.do

I have never been given one of these even though I have been a customer for nearly 3 years. Do they not give these out as standard or something? I'd hate to not be able to use this feature when I finally get my hands on TiVo

whizzard · 01-02-2011, 14:11

Quote:

Originally Posted by Joedm45

I know I am getting ahead of myself seeing as I havn't ordered TiVo yet but I have a question.

On the online VM TV guide there has been a button saying 'TiVo box users sign in to set recordings' for some time now. I pressed it out of curiosity and got to a log in page where you have to have a blueyonder/ntl/VM e-mail address to sign in.

http://tv.virginmedia.com/vtvapp/epg.do

I have never been given one of these even though I have been a customer for nearly 3 years. Do they not give these out as standard or something? I'd hate to not be able to use this feature when I finally get my hands on TiVo

Your account should have some form of email address. If you log into My Virgin Media and click on Manage Household Accounts on the left hand side you should be able to check your email address.