Think Broadband Ping Monitor Results (POST YOURS)
15-11-2014, 13:26
|
#4651
|
cf.mega poster
Join Date: Sep 2008
Location: Lincoln
Age: 48
Services: 350Mb (Hub 3) | TV: 2x TiVo on XL | Phone
Posts: 1,051
|
Re: Think Broadband Ping Monitor Results (POST YOURS)
Quote:
Originally Posted by roughbeast
So guys, what is it about switching into router mode and back again that did the trick for me?
|
Try going outside of Virgin Media network, as I tried with Namesco in London, where the problem appears to be.
In VM network I can get full speed, outside, I can't
|
|
|
15-11-2014, 13:38
|
#4652
|
cf.mega poster
Join Date: Aug 2004
Posts: 11,207
|
Re: Think Broadband Ping Monitor Results (POST YOURS)
Quote:
Originally Posted by Ignitionnet
Pinging tbbmeter.thinkbroadband.com [80.249.99.132] with 32 bytes of data:
Reply from 80.249.99.132: bytes=32 time=13ms TTL=122
Reply from 80.249.99.132: bytes=32 time=11ms TTL=122
Reply from 80.249.99.132: bytes=32 time=12ms TTL=122
Reply from 80.249.99.132: bytes=32 time=13ms TTL=122
|
Dunno if they've changed it for new users but my pings come from pingbox1.thinkbroadband.com. Which is still fine. VM problems again.
|
|
|
15-11-2014, 13:51
|
#4653
|
cf.addict
Join Date: Sep 2008
Services: 300mb Homeworks+ SH3
Posts: 124
|
Re: Think Broadband Ping Monitor Results (POST YOURS)
Virgin speedtest:
Namesco Speedtest:
Graph:
High pings from pingbox
Pinging pingbox1.thinkbroadband.com [80.249.99.164] with 32 bytes of data:
Reply from 80.249.99.164: bytes=32 time=102ms TTL=56
Reply from 80.249.99.164: bytes=32 time=107ms TTL=56
Reply from 80.249.99.164: bytes=32 time=104ms TTL=56
Reply from 80.249.99.164: bytes=32 time=108ms TTL=56
|
|
|
15-11-2014, 16:33
|
#4654
|
cf.mega poster
Join Date: Jun 2003
Location: Kairdiff-by-the-sea
Age: 68
Services: TVXL BBXL Superhub 2ac (wired) 1Tb Tivo
Posts: 9,848
|
Re: Think Broadband Ping Monitor Results (POST YOURS)
Cardiff CF14
|
|
|
15-11-2014, 16:37
|
#4655
|
Inactive
Join Date: Jun 2008
Location: Leeds, West Yorkshire
Age: 46
Posts: 13,996
|
Re: Think Broadband Ping Monitor Results (POST YOURS)
Quote:
Originally Posted by qasdfdsaq
Dunno if they've changed it for new users but my pings come from pingbox1.thinkbroadband.com. Which is still fine. VM problems again.
|
Thanks.
From my dodgy Chinese router directly:
Pinging pingbox1.thinkbroadband.com [80.249.99.164] with 64 bytes of data:
Reply from 80.249.99.164: bytes=64 time=11 TTL=58 seq=1
Reply from 80.249.99.164: bytes=64 time=11 TTL=58 seq=2
Reply from 80.249.99.164: bytes=64 time=10 TTL=58 seq=3
Reply from 80.249.99.164: bytes=64 time=11 TTL=58 seq=4
Ping statistics for pingbox1.thinkbroadband.com
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milliseconds:
Minimum = 10, Maximum = 11, Average = 10
|
|
|
15-11-2014, 16:45
|
#4656
|
Inactive
Join Date: Aug 2011
Location: FK7 area - Scotland
Posts: 334
|
Re: Think Broadband Ping Monitor Results (POST YOURS)
Virgin claiming there is not a problem
|
|
|
15-11-2014, 20:01
|
#4657
|
FORMER Virgin Media Staff
Join Date: Dec 2010
Location: Warrington
Posts: 4,737
|
Re: Think Broadband Ping Monitor Results (POST YOURS)
Looks to me like it's definitely Virgin's problem:
|
|
|
15-11-2014, 20:35
|
#4658
|
Sulking in the Corner
Join Date: Jul 2009
Location: RG41
Services: 1 Gbps; Hub 4 MM; ASUS RT-AX88U; Ultimate VOLT. BT Infinity2; Devolo 1200AV
Posts: 11,955
|
Re: Think Broadband Ping Monitor Results (POST YOURS)
Quote:
Originally Posted by Blairhoyle
Virgin claiming there is not a problem
|
Where is this claim?
__________________
Seph.
My advice is at your risk.
|
|
|
15-11-2014, 21:19
|
#4659
|
Born again teenager.
Join Date: Feb 2007
Location: Manchester. (VM area 20)
Age: 75
Services: Maxit TV, M250 Fibre BB.
Phone-Anytime Chatter
Posts: 13,722
|
Re: Think Broadband Ping Monitor Results (POST YOURS)
The VM Community forum has a thread about this and James W (Community Lead - Help & Support Forum Team) stated at 17:40pm
"I'm sorry to see that this is occurring: I've escalated it to our broadband support teams a while ago for investigation, and am waiting for an update.
I'll update when I do get that information through."
and gave this update at 21:09pm
"I assure you we do have our networking teams available 24 hours a day, 7 days a week.
This is being looked into, but I've no updates to share at the moment, I'm sorry.
Hopefully it won't be too much longer, but thank you for your patience so far. "
http://community.virginmedia.com/t5/...508163/page/16
__________________
"I intend to live forever, or die trying" - Groucho Marx..... "but whilst I do I shall do so disgracefully." Jo Glynne
|
|
|
15-11-2014, 22:00
|
#4660
|
Inactive
Join Date: Aug 2011
Location: FK7 area - Scotland
Posts: 334
|
Re: Think Broadband Ping Monitor Results (POST YOURS)
Quote:
Originally Posted by Sephiroth
Where is this claim?
|
some stated earlier on the VM forum
|
|
|
15-11-2014, 22:24
|
#4661
|
Inactive
Join Date: Nov 2013
Location: South Birmingham
Services: 152/12 BB, TiVo 500, V HD, iPhone 4S, iPad Retina
Posts: 8
|
Re: Think Broadband Ping Monitor Results (POST YOURS)
Quote:
Originally Posted by Sephiroth
Where is this claim?
|
It's also not in the status pages on Virgin site.....
|
|
|
15-11-2014, 23:01
|
#4662
|
FORMER Virgin Media Staff
Join Date: Dec 2010
Location: Warrington
Posts: 4,737
|
Re: Think Broadband Ping Monitor Results (POST YOURS)
Quote:
Originally Posted by mlmclaren
It's also not in the status pages on Virgin site.....
|
Not quite the same thing.
|
|
|
15-11-2014, 23:10
|
#4663
|
cf.mega poster
Join Date: Jul 2008
Location: Coventry
Services: Vodafone/City Fibre Gigafast 900
Posts: 1,781
|
Re: Think Broadband Ping Monitor Results (POST YOURS)
Looks like a sharp return to normal service.
[img]Download Failed (1)[/img]
I hope we are honoured with a proper explanation from VM.
Edit.............................................. ..........................
Despite the improved graph, and another modem reboot, I am only getting 100Mb download now.
Edit.............................................. .................................................. .....
Did a return to factory settings and then back to modem only mode. Now getting full speed, (160Mb), and ping of 11ms.
__________________
Join Date: Jul 2008
Location: Coventry
Services: FACTCO/CityFibre 1GB FTTP; Asus GT-AX11000 +3 iMesh nodes; Humax 2Tb TV boxes x2; Synology DS920+ used as Plex server
|
|
|
15-11-2014, 23:19
|
#4664
|
Inactive
Join Date: Aug 2011
Location: FK7 area - Scotland
Posts: 334
|
Re: Think Broadband Ping Monitor Results (POST YOURS)
seems to have been sorted
|
|
|
15-11-2014, 23:25
|
#4665
|
FORMER Virgin Media Staff
Join Date: Dec 2010
Location: Warrington
Posts: 4,737
|
Re: Think Broadband Ping Monitor Results (POST YOURS)
yup, looking much better here:
|
|
|
Currently Active Users Viewing This Thread: 3 (0 members and 3 guests)
|
|
Posting Rules
|
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
HTML code is Off
|
|
|
All times are GMT +1. The time now is 11:49.
|