100M : Changing power levels

[Sephiroth]

Not when I posted my request, LOL.

Anyway, ahead of your next levels post: If the DS levels remain steady then the problem lies in the upstream. Are there T3 events in the event log?

If they've removed common cause attenuation (i.e. in both directions through the re-pull) then there could be an imparment in the SH (unlikely); an impairment at the street cabinet or further up the network. Remember that the power level is demanded by the CMTS if it can't properly read the upstream data sent from your end.

[borrissey]

Gutting!!!! I can't even watch the Man United v Everton game cause the picture is breaking so much.

[babis3g]

Originally Posted by borrissey

Gutting!!!! I can't even watch the Man United v Everton game cause the picture is breaking so much.

i have almost same situation
levels from time to time goes -3 +3 up or down but for now pic & internet is ok (well at the moment)

did they repulled cable for you?
ask them if they can move your connection cable to upper slot in the cabinet
to me this small cabinet from the pic you have provided does not look powerfull

had my power levels +12 and the engineer when came he just moved more down my cable connection in the cabinet so now power level is lower and normal 0 to +2,5

[borrissey]

The head tech for my area is coming tomorrow so I'll ask him all about it then. He said he'll call around tomorrow he'll be in the area working on the network.

[borrissey]

I think they've actually fixed the problem now, they said they were working on the network today.

Been checking TiVo signals all day TiVo downstairs is 40 and TiVo upstairs is 44. Been the same level all day

23.40

Downstream Channels
Lock Status Modulation Channel ID Max Raw Bit Rate Frequency Power SNR Docsis/EuroDocsis locked
Locked QAM256 80 55616000 Kbits/sec 323000000 Hz -2.6 dBmV 38.5 dB Hybrid
Locked QAM256 77 55616000 Kbits/sec 299000000 Hz -1.9 dBmV 38.6 dB Hybrid
Locked QAM256 78 55616000 Kbits/sec 307000000 Hz -2.1 dBmV 38.8 dB Hybrid
Locked QAM256 79 55616000 Kbits/sec 315000000 Hz -2.5 dBmV 38.6 dB Hybrid
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Upstream Channels
Lock Status Modulation Channel ID Max Raw Bit Rate Frequency Power
Locked ATDMA 5 20480 Kbits/sec 45800000 Hz 44.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV

One same problem though Phone line is dead no tone.

[borrissey]

All sorted now fingers crossed, VM area Head tech came today took out old cable put new cable into the trunking old cable was in all nice and tidy now.

Levels on TiVo downstairs and upstairs are staying stable now at 40 and 44.

They worked on the node yesterday cleaned up the fibres and a few other things he said.

So hopefully it's all good now. Will see other the next couple of days.

Not bad got a re pull (nice new cable) to house, new connections on the ends of cables outside, a free V HD box. Well done VM.

18.10

Downstream Channels
Lock Status Modulation Channel ID Max Raw Bit Rate Frequency Power SNR Docsis/EuroDocsis locked
Locked QAM256 80 55616000 Kbits/sec 323000000 Hz -2.7 dBmV 38.5 dB Hybrid
Locked QAM256 77 55616000 Kbits/sec 299000000 Hz -2.1 dBmV 38.6 dB Hybrid
Locked QAM256 78 55616000 Kbits/sec 307000000 Hz -2.4 dBmV 38.6 dB Hybrid
Locked QAM256 79 55616000 Kbits/sec 315000000 Hz -2.6 dBmV 38.4 dB Hybrid
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Upstream Channels
Lock Status Modulation Channel ID Max Raw Bit Rate Frequency Power
Locked ATDMA 5 20480 Kbits/sec 45800000 Hz 44.8 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV

[borrissey]

All working good now finger crossed thats it sorted now.

18.25

Connection
Startup Procedure
Procedure Status Comment
Acquire Downstream Channel 323000000 Hz Locked
Connectivity State OK Operational
Boot State OK Operational
Configuration File OK
Security Enabled BPI+
Downstream Channels
Lock Status Modulation Channel ID Max Raw Bit Rate Frequency Power SNR Docsis/EuroDocsis locked
Locked QAM256 80 55616000 Kbits/sec 323000000 Hz -2.8 dBmV 38.6 dB Hybrid
Locked QAM256 77 55616000 Kbits/sec 299000000 Hz -1.9 dBmV 38.6 dB Hybrid
Locked QAM256 78 55616000 Kbits/sec 307000000 Hz -2.2 dBmV 38.7 dB Hybrid
Locked QAM256 79 55616000 Kbits/sec 315000000 Hz -2.5 dBmV 38.5 dB Hybrid
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Upstream Channels
Lock Status Modulation Channel ID Max Raw Bit Rate Frequency Power
Locked ATDMA 5 20480 Kbits/sec 45800000 Hz 44.3 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV

[borrissey]

Thumbs up its all working well now...