29-07-2007, 15:01
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#16
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Inactive
Join Date: Jul 2007
Location: Halesowen, West Midlands
Age: 55
Services: BB L
Posts: 26
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Re: Supported NIC's
Quote:
Originally Posted by zinglebarb
you dropping sync here ?
are both the machines your trying nix?
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Seems to be. As nix yeah I only run oss.
---------- Post added at 15:01 ---------- Previous post was at 14:59 ----------
Quote:
Originally Posted by zinglebarb
Have you tried different drivers for the nic thats dropping connection?
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I have and different nix distros
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29-07-2007, 15:18
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#17
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Guest
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Re: Supported NIC's
so the modem is dropping sync this will be an external fault and not the nic surely?
new card then
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29-07-2007, 15:28
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#18
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Inactive
Join Date: Jul 2007
Location: Halesowen, West Midlands
Age: 55
Services: BB L
Posts: 26
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Re: Supported NIC's
for reference my cm status
Signal
This page provides important information about the status and quality of the communications between your cable modem and the cable modem network.
Downstream Channel
The data shown in the table below provides information about the signal coming from the network to your cable modem.
Downstream Status
Operational
Channel ID
1
Downstream Frequency
339000000 Hz
Modulation
256QAM
Bit Rate
2148000 bits/sec
Power Level
0.8 dBmV
Signal to Noise Ratio
42.1 dB
Upstream Channel
The data shown in the table below provides information about the signal being transmitted to the network from your cable modem.
Upstream Status
Operational
Channel ID
1Name
WebSTAR EPC2100R2
Modem Serial Number
210005232
Cable Modem MAC Address
00:1a:c3:1b:bb:42
Hardware Version
2.1
Software Version
v2.0.2r1256-060303
Receive Power Level
0.6 dBmV
Transmit Power Level
36.0 dBmV
Cable Modem Status
Operational
Upstream Frequency
29200000 Hz
Modulation
16QAM
Bit Rate
256000 bits/sec
Power LevelName
WebSTAR EPC2100R2
Modem Serial Number
210005232
Cable Modem MAC Address
00:1a:c3:1b:bb:42
Hardware Version
2.1
Software Version
v2.0.2r1256-060303
Receive Power Level
0.6 dBmV
Transmit Power Level
36.0 dBmV
Cable Modem Status
Operational
36.0 dBmV
Name
WebSTAR EPC2100R2
Modem Serial Number
210005232
Cable Modem MAC Address
Hardware Version
2.1
Software Version
v2.0.2r1256-060303
Receive Power Level
0.6 dBmV
Transmit Power Level
36.0 dBmV
Cable Modem Status
Operational
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29-07-2007, 15:31
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#19
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Guest
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Re: Supported NIC's
your downstream power level looks low to me but im no expert on this that is if the 0.8 is for that
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29-07-2007, 15:33
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#20
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Inactive
Join Date: Jul 2007
Location: Halesowen, West Midlands
Age: 55
Services: BB L
Posts: 26
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Re: Supported NIC's
Quote:
Originally Posted by zinglebarb
your downstream power level looks low to me but im no expert on this that is if the 0.8 is for that
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It just jumped for 0.6 to 2.1-2.3
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29-07-2007, 15:35
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#21
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Guest
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Re: Supported NIC's
still looks low to me
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29-07-2007, 15:53
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#22
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Inactive
Join Date: Jul 2007
Location: Halesowen, West Midlands
Age: 55
Services: BB L
Posts: 26
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Re: Supported NIC's
The receive power is all over the place from 0.6 upto 4. I'll try contacting VM again see if they can do anything their end.
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29-07-2007, 16:22
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#23
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Guest
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Re: Supported NIC's
that look slike your problem
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29-07-2007, 16:33
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#24
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Inactive
Join Date: Jul 2007
Location: Halesowen, West Midlands
Age: 55
Services: BB L
Posts: 26
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Re: Supported NIC's
yeah it does, but I still can't get them to look into it. I've spent about £10 so far on the phone with them and nothings resolved. Have they always been this bad with customer service?
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29-07-2007, 16:35
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#25
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Guest
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Re: Supported NIC's
what are they saying? is will need an engineer visit to up thew power to you and or add an attenuator. PM a mod on this forum and see if they can raise it for you
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29-07-2007, 16:43
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#26
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Inactive
Join Date: Jul 2007
Location: Halesowen, West Midlands
Age: 55
Services: BB L
Posts: 26
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Re: Supported NIC's
They say they can't see a problem their end. I've explained the power levels to them and still it's my problem.
How do I contact a mod?
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29-07-2007, 17:53
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#27
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Guest
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Re: Supported NIC's
just look for one in online members
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29-07-2007, 18:16
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#28
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Inactive
Join Date: Jul 2007
Location: Halesowen, West Midlands
Age: 55
Services: BB L
Posts: 26
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Re: Supported NIC's
for the moment it's working and all I did was add BT's DNS Servers
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29-07-2007, 22:35
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#29
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Inactive
Join Date: Jul 2007
Location: Halesowen, West Midlands
Age: 55
Services: BB L
Posts: 26
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Re: Supported NIC's
I'm really getting fed up with VM support, As soon as I say I have a green cable connected light they dont want to know. When I attempt to explain the problem they say there may be a problem their end and it will be fixed sometime soon. I wouldn't mind so much but how long does it take to frix a problem as this problem has been happening for over a week now.
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30-07-2007, 13:32
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#30
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Inactive
Join Date: Feb 2005
Location: Cardiff
Services: XL broadband
Posts: 1,125
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Re: Supported NIC's
I have heard of issues with these nics, the latest drivers (on windows) seems to fix the issue
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