Quote:
Originally Posted by philwhite100
Our daughter tells us it is an engaged sound when she calls from her landline and we get the three beeps associated with an incorrect number dialed.
EDIT i checked 1 minute before the last message.
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I'm wondering if yours is a seperate fault then? The outage should cause a caller to hear a dead tone (long contant tone)... I think a quick post on our Community Forum would be best.
We need to rule you out of this outage I think. I can't ask for any account information on this forum as it's against DPA.
Basically, what's happeded is, after the big outage at your cab, a load of LCN's (telco cards which carry up to 30 customer lines each) went out of service. we have been working on getting the up and running one by one.
Some other faults have been mixed in with these and it looks like your line is one of the mixed ones!