Think Broadband Ping Monitor Results (POST YOURS)
09-04-2011, 15:02
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#241
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cf.addict
Join Date: Oct 2006
Posts: 315
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Re: Think Broadband Ping Monitor Results (POST YOURS)
Quote:
Originally Posted by Neo-Tech
Are you sure nothing is running on your network, jcw00?
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Only vonage, but we dont make that many calls.
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09-04-2011, 17:39
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#242
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Inactive
Join Date: Sep 2010
Posts: 260
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Re: Think Broadband Ping Monitor Results (POST YOURS)
Hmm, might be an idea to try turn it off for the night or something?
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10-04-2011, 12:31
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#243
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Inactive
Join Date: Dec 2010
Posts: 27
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Re: Think Broadband Ping Monitor Results (POST YOURS)
mine but things to remember. the ping is coming from outside the uk so it will add time to the pings. times so 50ms look like but its really not
---------- Post added at 12:31 ---------- Previous post was at 12:19 ----------
Sorry i was wrong looks like it is in the UK
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10-04-2011, 14:30
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#244
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Inactive
Join Date: Apr 2011
Posts: 95
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Re: Think Broadband Ping Monitor Results (POST YOURS)
I don't know why the line appears unstable, I'm not using the Internet all day and at times the ping is low and stable then periods where it jumps up and down to 60ms
Virgin 50MB with modem and Netgear WNDR3700
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10-04-2011, 14:52
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#245
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cf.mega poster
Join Date: Nov 2010
Location: Stafford
Posts: 4,226
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Re: Think Broadband Ping Monitor Results (POST YOURS)
Quote:
Originally Posted by Bullstein
I don't know why the line appears unstable, I'm not using the Internet all day and at times the ping is low and stable then periods where it jumps up and down to 60ms
Virgin 50MB with modem and Netgear WNDR3700
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other users on the same channel
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10-04-2011, 16:34
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#246
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Inactive
Join Date: Sep 2010
Posts: 260
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Re: Think Broadband Ping Monitor Results (POST YOURS)
Mine for today. Same as usual.
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10-04-2011, 20:49
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#247
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Inactive
Join Date: May 2009
Posts: 2
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Re: Think Broadband Ping Monitor Results (POST YOURS)
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10-04-2011, 21:46
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#248
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Sad Doig Fan!
Join Date: Aug 2007
Location: Barry South Wales
Age: 68
Services: With VM for BB 250Mb service.(Deal)
Posts: 11,679
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Re: Think Broadband Ping Monitor Results (POST YOURS)
Quote:
Originally Posted by Minichip
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Is that daily or just weekends? Weekends would be bad enough but if it's daily as well!
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10-04-2011, 21:59
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#249
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Inactive
Join Date: Oct 2008
Location: warrington
Age: 52
Services: TiVo, 75 Smeg Broadband
Posts: 2,199
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Re: Think Broadband Ping Monitor Results (POST YOURS)
I think that graph is a bit suspect pip, surely if it were that bad you'd expect see shed loads of packet loss
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10-04-2011, 22:22
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#250
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Inactive
Join Date: Jun 2008
Location: Leeds, West Yorkshire
Age: 46
Posts: 13,996
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Re: Think Broadband Ping Monitor Results (POST YOURS)
Quote:
Originally Posted by Minichip
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Hmm.
If it's not you caning your service I'd check your wireless network out. That's heavy utilisation on your modem not a VM problem.
Note how there's no ramp up of the pings as is normally seen when there's oversubscription, just an instant jump from ok to awful. Dire readout is just a click of the download/upload button away from the fine one.
---------- Post added at 22:22 ---------- Previous post was at 22:20 ----------
Roll on the network upgrades in this area.
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10-04-2011, 23:00
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#251
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Inactive
Join Date: May 2009
Posts: 2
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Re: Think Broadband Ping Monitor Results (POST YOURS)
This is a true status of my 50mb connection, i have been going on at Vm since mid Dec.. had 7 engineers visit, 3 of these by senior engineers, they swapped me out to super hub (and changed it 3 times), replaced my underground cable 4 weeks ago, its got worse, tonight on speedtest 1.5mb down !!!, the last visit from senior tech said nothing we can do wait for firmware upgrade on super hub... I am giving up, I have took off 9 days for visits, 2 nobody turned up!!, sick of talking to india as they go through the same checks all the time then send an engineer out, I have some recordings of the conversations I had (my answer phone records all tel: .... so chaps any ideas where I go from here..
This was yesterday http://www.thinkbroadband.com/ping/s...9-04-2011.html
Last Monday http://www.thinkbroadband.com/ping/s...4-04-2011.html
this is the day I installed the thinkbroadband etc : http://www.thinkbroadband.com/ping/s...9-03-2011.html
any ideas what I do now, only on 2 occasions on 35 tel: calls did I get to speak to anyone in the uk and guess what they did , promised me to transfer to someone in uk and bump back in india.( i dont mean to say anything about the techs in india, as front line they are good, but once it isnt on there screens , they cannot do anything else but send a tech out, very very frustrating)
All recorded!!!!!
sorry chaps , the wireless is turned off and all other settings are directed by techs.
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11-04-2011, 08:12
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#252
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Inactive
Join Date: Oct 2008
Location: warrington
Age: 52
Services: TiVo, 75 Smeg Broadband
Posts: 2,199
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Re: Think Broadband Ping Monitor Results (POST YOURS)
Quote:
Originally Posted by Minichip
This is a true status of my 50mb connection, i have been going on at Vm since mid Dec.. had 7 engineers visit, 3 of these by senior engineers, they swapped me out to super hub (and changed it 3 times), replaced my underground cable 4 weeks ago, its got worse, tonight on speedtest 1.5mb down !!!, the last visit from senior tech said nothing we can do wait for firmware upgrade on super hub... I am giving up, I have took off 9 days for visits, 2 nobody turned up!!, sick of talking to india as they go through the same checks all the time then send an engineer out, I have some recordings of the conversations I had (my answer phone records all tel: .... so chaps any ideas where I go from here..
This was yesterday http://www.thinkbroadband.com/ping/s...9-04-2011.html
Last Monday http://www.thinkbroadband.com/ping/s...4-04-2011.html
this is the day I installed the thinkbroadband etc : http://www.thinkbroadband.com/ping/s...9-03-2011.html
any ideas what I do now, only on 2 occasions on 35 tel: calls did I get to speak to anyone in the uk and guess what they did , promised me to transfer to someone in uk and bump back in india.( i dont mean to say anything about the techs in india, as front line they are good, but once it isnt on there screens , they cannot do anything else but send a tech out, very very frustrating)
All recorded!!!!!
sorry chaps , the wireless is turned off and all other settings are directed by techs.
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The best advice is fire off an email to the CEO of Vm, showing detailed evidence of your issues to the address below.
neil.berkett@virginmedia.co.uk
Fingers crossed one of the office staff should pick it up get in contact pretty sharpish.
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11-04-2011, 22:16
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#253
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Inactive
Join Date: Dec 2009
Posts: 3
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Re: Think Broadband Ping Monitor Results (POST YOURS)
I'm very jealous of most of the graphs in this thread. Virgin tell me their numbers say theres no problem with my connection.
decide for yourself after looking at my thinkbroadband chart below -
[img]Download Failed (1)[/img]
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11-04-2011, 22:20
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#254
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Inactive
Join Date: Sep 2010
Posts: 260
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Re: Think Broadband Ping Monitor Results (POST YOURS)
I can relate to your first TBB. Mine a few months ago.
After complaining, it's this now:
Although I'm not on that network anymore. lol
Here's mine:
Red line is me changing settings.
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12-04-2011, 02:18
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#255
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cf.mega poster
Join Date: Sep 2003
Posts: 12,047
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Re: Think Broadband Ping Monitor Results (POST YOURS)
interesting changes on how superhub acts to vmng300.
here is last mondays superhub graph. Note the average jitter increases a bit during peak, but the yellow spikes never go very high. But they also never go low either.
here is my vmng300 from monday (partial). The yellow spikes on it noticebly higher however also drops to low levels, the average jitter is noticebly lower.
My actual performance still has much less jitter and laggyness so I am assuming the reason for the yellow jumping up and down on the vmng300's is a prioritisation system it has on packets, if its too busy it delays the responses. Although I dont think thats the explanation for the 9pm spike. So the superhub graph probably looks overall cleaner due to the missing spikes but I would say the thinner blue line means more and the fact my usage and pingtest.net show very low jitter. 9pm could have simply been congestion since its in the middle of peak but I have not had the superhub do that for weeks.
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