General TiVo Discussion Part 3
09-01-2015, 15:27
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#2402
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Permanently Banned
Join Date: Jan 2012
Location: Near France
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Posts: 1,817
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Re: General TiVo Discussion Part 3
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Originally Posted by OLD BOY
Mine's been a bit slow as well. If it becomes a problem, you need to report it to Customer Services, as will I.
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I have noticed a longer pause when changing between channels as well - it must be a Virgin fault somewhere, seeing that people a reporting it from different locations around the country with the same fault, just a coinsidence!
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09-01-2015, 16:01
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#2403
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Virgin Media Staff
Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
Posts: 17,929
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Re: General TiVo Discussion Part 3
Quote:
Originally Posted by richard s
I have noticed a longer pause when changing between channels as well - it must be a Virgin fault somewhere, seeing that people a reporting it from different locations around the country with the same fault, just a coinsidence!
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http://community.virginmedia.com/t5/...614849#M109188
Quote:
Apologies for the delay in getting to you on this. I have been doing some investigations around this. I can tell you that we are aware of this issue and it is currently being investigated by our Senior TiVoŽ team with the reference NKE5332.
We have found that regular reboots of the TiVoŽ will help hold this at bay until we can deploy a fix for this in a future update.
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__________________
I work for Virgin Media but all views are my own.
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09-01-2015, 20:23
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#2404
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cf.mega poster
Join Date: Jun 2003
Posts: 8,915
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Re: General TiVo Discussion Part 3
Quote:
Originally Posted by andylane1965
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I guess you missed this one
http://www.amazon.co.uk/Neet%C2%AE-E...bxgy_ce_text_y
20 feet isn't that long for HDMI, so should be OK. But may be wise to buy it from somewhere with a no-quibble money back guarantee, just in case.
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09-01-2015, 20:31
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#2405
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Oh Lanky Lanky.
Join Date: Jun 2003
Location: Shaw, Oldham, Lancashire.
Services: 2 TV 360 boxes. 500mb BB, Phone line.
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Re: General TiVo Discussion Part 3
The slow channel change hasn't been as bad for last couple of days but playback of recorded programmes is getting worse, freezing for a several seconds , restarting with lots of pixcellation. it has become a real pain trying to watch anything pre recorded. 
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11-01-2015, 10:57
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#2406
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Oh Lanky Lanky.
Join Date: Jun 2003
Location: Shaw, Oldham, Lancashire.
Services: 2 TV 360 boxes. 500mb BB, Phone line.
Posts: 7,969
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Re: General TiVo Discussion Part 3
Quote:
Originally Posted by iadom
The slow channel change hasn't been as bad for last couple of days but playback of recorded programmes is getting worse, freezing for a several seconds , restarting with lots of pixcellation. it has become a real pain trying to watch anything pre recorded. |
From an answer to this problem on the VM community forums it sounds like we will need a tech out and possibly a box swap. 
Live TV is fine but any and every recording is now freezing for up to 10 seconds, total loss of audio and severe pixcellation when it restarts. This is happening to new recordings or much older ones.
Not that bothered about a box swap but the missus will be vexed, around 50 hours of recorded programmes, all hers. 
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12-01-2015, 19:12
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#2408
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www.magicorptech.blogspot
Join Date: Oct 2005
Location: West London
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Posts: 1,271
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Re: General TiVo Discussion Part 3
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Originally Posted by spiderplant
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Can something like this work through a router? My set up has a router in the living room which is connected to the Superhub. From the router I have a either net cable that runs from the living room to the bedroom which plugs into another router which allows me to have a really good wireless signal in the bedroom and plug in stuff via cable if needed.
So I would want to plug a HMDI cable into one of these, ethernet cable into the router and then ethernet cable from the router in the bedroom into another one of these boxes and then HDMI into my TV?
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12-01-2015, 21:27
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#2409
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cf.geek
Join Date: Aug 2004
Location: South Herts
Services: A mix of XXL and XL
Posts: 630
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Re: General TiVo Discussion Part 3
They don't work through a Switch so they won't work through a Router
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12-01-2015, 23:33
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#2410
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Inactive
Join Date: Apr 2007
Posts: 6
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Blank screen on rebooting from TV remote
My Tivo box has been acting strange for the last couple of months. I have not made any changes to equipment i.e. not changed Tivo settings, removed or replaced HDMI leads. I never switch on or off into standby the Tivo box from the remote, I use TV (Sony) remote to switch on, but sometimes, not every time, just get blank screen. I'm stumped on this. Tivo box is only 1 year old. Anyone shed any light on the problem please.
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13-01-2015, 05:52
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#2411
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cf.mega poster
Join Date: Jan 2012
Location: Deepest pits of Hell
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Posts: 4,966
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Re: General TiVo Discussion Part 3
Only thought I can come up with is that the TiVo is on a radio channel as it has a black screen. If that's not it then I have no idea.
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13-01-2015, 08:22
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#2412
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cf.mega poster
Join Date: Sep 2010
Location: Oxfordshire
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Re: General TiVo Discussion Part 3
I have seen this occasionally, changing channel seems to cure it.
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13-01-2015, 09:00
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#2413
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Oh Lanky Lanky.
Join Date: Jun 2003
Location: Shaw, Oldham, Lancashire.
Services: 2 TV 360 boxes. 500mb BB, Phone line.
Posts: 7,969
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Re: General TiVo Discussion Part 3
My box has definitely corpsed, confirmed by remote access that the hard drive is failing. I am now sat in front of it waiting for the VM tech to arrive. It has now decided to constantly reboot, each reboot is taking about 20 to 30 minutes, it then stays on for about five minutes before going of again.
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13-01-2015, 10:18
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#2414
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cf.mega poster
Join Date: Jun 2003
Posts: 8,915
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Re: Blank screen on rebooting from TV remote
Quote:
Originally Posted by greenfox
My Tivo box has been acting strange for the last couple of months. I have not made any changes to equipment i.e. not changed Tivo settings, removed or replaced HDMI leads. I never switch on or off into standby the Tivo box from the remote, I use TV (Sony) remote to switch on, but sometimes, not every time, just get blank screen. I'm stumped on this. Tivo box is only 1 year old. Anyone shed any light on the problem please.
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It's probably an incompatibility between the TiVo software and your TV. It's quite common with Sony TVs. Check Sony's website to see if a firmware update is available for the TV.
If that doesn't fix it, you might be able to prevent it happening by putting the TiVo into standby before you turn the TV off.
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13-01-2015, 13:54
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#2415
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Inactive
Join Date: Apr 2007
Posts: 6
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Re: Blank screen on rebooting from TV remote
Quote:
Originally Posted by spiderplant
It's probably an incompatibility between the TiVo software and your TV. It's quite common with Sony TVs. Check Sony's website to see if a firmware update is available for the TV.
If that doesn't fix it, you might be able to prevent it happening by putting the TiVo into standby before you turn the TV off.
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Thanks for the responses. I'll give them a go.
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