02-12-2012, 08:16
|
#136
|
Permanently Banned
Join Date: Jan 2009
Location: In a world of no buffering!!
Services: Samsung V+ XL TV
XL Phone
30Mb Superhub
Samsung Galaxy 3 32GB sd card In a world of no buffering!
Posts: 20,915
|
Re: Superhub 2
Quote:
Originally Posted by BenMcr
It's not unprecedented. When the VMNG300 was released it was kept for the tiers that needed it only - the other tiers continued with the older D2 modems
|
The VMNG300 was already outdated at release hence the Superhub was rushed out, the reason it was outdated was before release they decided that to go forward they wanted kit with up to 8 downstreams which the VMNG300 was not capable of providing, you do wonder what kind of people are involved in the planning of this kind of fiasco.
---------- Post added at 08:16 ---------- Previous post was at 08:13 ----------
Quote:
Originally Posted by BenMcr
To be honest I have no idea what the plan is, but as I have no idea, I'm not making assumptions
|
do have a idea of what the future holds but cannot post it here, as it is all post leaving the company and could get certain people in trouble which is why I find some posters ideas amusing, not yours by the way as you are being honest.
|
|
|
02-12-2012, 08:24
|
#137
|
cf.mega poster
Join Date: Aug 2009
Posts: 5,386
|
Re: Superhub 2
the d2 hub was the most pointless thing ever made, it was obsolete at launch
|
|
|
02-12-2012, 09:21
|
#138
|
Permanently Banned
Join Date: Jan 2009
Location: In a world of no buffering!!
Services: Samsung V+ XL TV
XL Phone
30Mb Superhub
Samsung Galaxy 3 32GB sd card In a world of no buffering!
Posts: 20,915
|
Re: Superhub 2
Quote:
Originally Posted by jb66
the d2 hub was the most pointless thing ever made, it was obsolete at launch
|
It was a joke that quickly disappeared but sadly replaced by the Superhub.
|
|
|
02-12-2012, 11:00
|
#139
|
Virgin Media Staff
Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
Posts: 17,929
|
Re: Superhub 2
Quote:
Originally Posted by jb66
the d2 hub was the most pointless thing ever made, it was obsolete at launch
|
It served the purpose it was introduced for though
__________________
I work for Virgin Media but all views are my own.
|
|
|
02-12-2012, 11:06
|
#140
|
Permanently Banned
Join Date: Jan 2009
Location: In a world of no buffering!!
Services: Samsung V+ XL TV
XL Phone
30Mb Superhub
Samsung Galaxy 3 32GB sd card In a world of no buffering!
Posts: 20,915
|
Re: Superhub 2
Quote:
Originally Posted by BenMcr
It served the purpose it was introduced for though
|
As one of the crappiest modems ever supplied, even a Tailfin was more reliable.
|
|
|
02-12-2012, 12:56
|
#141
|
cf.mega poster
Join Date: Aug 2009
Posts: 5,386
|
Re: Superhub 2
, forward thinking would have been to spend a few pounds more on a docsis3 kit for everyone. Im revisiting customers with d2 hubs to upgrade them to superhubs, the cost to virgin of my visit is more than the hubs themselves.
they would be reaping the benefits now with folk that can be upgraded with a click of a button
|
|
|
02-12-2012, 12:57
|
#142
|
cf.mega poster
Join Date: Sep 2003
Posts: 12,047
|
Re: Superhub 2
VM should make up with dlink and give out 615's to bottom 2 tiers and 825's to top tier.
|
|
|
02-12-2012, 13:07
|
#143
|
Virgin Media Staff
Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
Posts: 17,929
|
Re: Superhub 2
Quote:
Originally Posted by Chrysalis
VM should make up with dlink and give out 615's to bottom 2 tiers and 825's to top tier.
|
Except they are routers, and VM now do combined devices
__________________
I work for Virgin Media but all views are my own.
|
|
|
02-12-2012, 14:34
|
#144
|
Permanently Banned
Join Date: Jan 2009
Location: In a world of no buffering!!
Services: Samsung V+ XL TV
XL Phone
30Mb Superhub
Samsung Galaxy 3 32GB sd card In a world of no buffering!
Posts: 20,915
|
Re: Superhub 2
Quote:
Originally Posted by BenMcr
Except they are routers, and VM now do combined devices
|
I find it strange that they are still going down that one way street with no exit in site, you cannot polish manure especially while its still fresh.
|
|
|
02-12-2012, 17:51
|
#145
|
cf.mega poster
Join Date: Sep 2003
Posts: 12,047
|
Re: Superhub 2
Quote:
Originally Posted by BenMcr
Except they are routers, and VM now do combined devices
|
and you cant figure out that obviously means stop doing combined devices?
the dir615 is probably the best router I have ever got from an isp although granted its because it just happens to be a ddwrt supported router.
|
|
|
02-12-2012, 18:00
|
#146
|
Virgin Media Staff
Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
Posts: 17,929
|
Re: Superhub 2
Quote:
Originally Posted by Chrysalis
and you cant figure out that obviously means stop doing combined devices?
|
Yes, but that isn't going to happen
__________________
I work for Virgin Media but all views are my own.
|
|
|
02-12-2012, 18:09
|
#147
|
Ran Away
Join Date: Nov 2008
Location: Lincoln
Services: phone + 1gbit BB + SkyQ
Posts: 11,021
|
Re: Superhub 2
and therein lies the problem. VM introduced combi devices to reduce the number of tech visits to alleged faulty lines and supposedly let tech support provide better service to customers by supporting isp-provided cpe.
The problem is that I doubt the shub has helped the matter at all because it is so flawed that VM are happy to dish them out like confetti resulting in more calls to tech support and wasted tech visits.
I really would love to see some stats on this. The cost of spending a few extra £££ on decent cpe far outweighs the millions they must be blowing away on shubs, tech support calls and engineer visits. You only need to give the customer ONE decent router which works and you save millions of hours and millions of wasted pounds which can be reinvested in better training for call centers and quality time for engineers to maintain the network infrastructure.
I don't understand what the problem is.
|
|
|
02-12-2012, 21:33
|
#148
|
Inactive
Join Date: Jun 2009
Posts: 30
|
Re: Superhub 2
Having the hub for a few days now 2 things I'd like on the new one are probably a little odd but a PSU that doesn't whistle and the lights on the hub. The lights are so bright I have to put a book in front of the hub to block the lights, it's like a disco at night when I turn of the lights.
|
|
|
02-12-2012, 21:50
|
#149
|
Inactive
Join Date: Dec 2009
Location: Crawley
Posts: 14,025
|
Re: Superhub 2
the LEDs have been sorted out by VM Nick
|
|
|
02-12-2012, 22:18
|
#150
|
Sulking in the Corner
Join Date: Jul 2009
Location: RG41
Services: 1 Gbps; Hub 4 MM; ASUS RT-AX88U; Ultimate VOLT. BT Infinity2; Devolo 1200AV
Posts: 11,955
|
Re: Superhub 2
How? In what way. TH?
__________________
Seph.
My advice is at your risk.
|
|
|
Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
|
|
Posting Rules
|
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
HTML code is Off
|
|
|
All times are GMT +1. The time now is 04:03.
|