Please document any V6 issues here.
03-12-2017, 20:33
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#316
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jepton
Join Date: May 2007
Location: Orpington
Age: 77
Services: TiVo, Broadband, TV pack M
Posts: 31
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Re: Please document any V6 issues here.
Ben
Sorry, I should have said stream not copy.
Thanks. The key message seems to be that they must both be active on my account.
When I fire up the old TiVO I get a message saying account closed. So this must be why I cannot see the old box in My Shows.
My real annoyance is that the user documentation made no reference to this and implied I could freely stream from the old box.
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04-12-2017, 04:48
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#317
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Still alive and fighting
Join Date: Jun 2007
Location: In the land of beyond and beyond.
Services: XL BB, 3 360 boxes , XL TV.
Posts: 56,359
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Re: Please document any V6 issues here.
Quote:
Originally Posted by OLD BOY
The listings for BBC4 have now appeared on the EPG.
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At last OB as you cannot set a recording sadly without them as l wanted to record several series about Mexico..
__________________
“The only lesson you can learn from history is that it repeats itself”
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04-12-2017, 07:34
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#318
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cf.mega poster
Join Date: Nov 2006
Location: West Herts
Services: Maxit + Movies/Sports HD (V6x2), BB350, Anytime Chatter. Freeview/Freesat HD, ASDA/Tesco PAYG
Posts: 1,865
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Re: Please document any V6 issues here.
Quote:
Originally Posted by jepton
Ben
Sorry, I should have said stream not copy.
Thanks. The key message seems to be that they must both be active on my account.
When I fire up the old TiVO I get a message saying account closed. So this must be why I cannot see the old box in My Shows.
My real annoyance is that the user documentation made no reference to this and implied I could freely stream from the old box.
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Needs a multiroom account set up. Also BOTH boxes must be connected to VM's coax cable to remain authorised.
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04-12-2017, 19:13
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#319
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cf.mega poster
Join Date: Jan 2008
Posts: 10,160
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Re: Please document any V6 issues here.
Quote:
Originally Posted by denphone
At last OB as you cannot set a recording sadly without them as l wanted to record several series about Mexico..
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If any programmes aren't present in the EPG it is possible to record them manually.
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07-12-2017, 11:59
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#320
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cf.addict
Join Date: Jul 2009
Services: Full House, V6, Netflix, Spotify Premium, Sky Go Extra, Eleven Sports, PS4 , 100 meg bb
Posts: 357
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Re: Please document any V6 issues here.
Something very odd has happened the last 2 nights
The screen has been taken over by Netflix stills, as in adverts for the programmes, while you can still hear the sound of what should be on the screen at that time
It sorted itself out 2 nights ago, last night I had to reboot the V6 to make it disappear
Had a look on the vm forums and this is apparently a known issue that a reboot sorts out
Most peculiar
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07-12-2017, 14:05
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#321
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cf.mega poster
Join Date: Jun 2003
Posts: 8,919
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Re: Please document any V6 issues here.
Yes, it's a known error. If you reboot it shouldn't happen again.
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11-12-2017, 19:44
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#322
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Guest
Location: Luton
Services: Big Kahuna, Phone XL, Boxnation
Posts: n/a
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Re: Please document any V6 issues here.
Sorry if I am bumping up this issue, I am getting the stuttering motion picture on Netflix on my V6 and not my new TV smart app?
Is there a easy solution for this issue even happens in SD programmes on Netflix?
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11-12-2017, 20:07
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#323
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cf.mega poster
Join Date: Mar 2012
Posts: 4,098
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Re: Please document any V6 issues here.
Just use your TV app instead of the V6 one.
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11-12-2017, 20:14
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#324
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Guest
Location: Luton
Services: Big Kahuna, Phone XL, Boxnation
Posts: n/a
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Re: Please document any V6 issues here.
Quote:
Originally Posted by Mad Max
Just use your TV app instead of the V6 one.
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Probably the only way to go unfortunately, people on the VM forum we’re talking about firmware update in August did it happen?
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11-12-2017, 20:36
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#325
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cf.mega poster
Join Date: Mar 2012
Posts: 4,098
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Re: Please document any V6 issues here.
Quote:
Originally Posted by mhatter67
Probably the only way to go unfortunately, people on the VM forum we’re talking about firmware update in August did it happen?
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No idea mate, I never use any of the apps on the V6, always use my smart TV ones, so much quicker.
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11-12-2017, 20:50
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#326
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Guest
Location: Luton
Services: Big Kahuna, Phone XL, Boxnation
Posts: n/a
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Re: Please document any V6 issues here.
Quote:
Originally Posted by Mad Max
No idea mate, I never use any of the apps on the V6, always use my smart TV ones, so much quicker.
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The problem is VM promotes 4K in the new V6 box and one of the only real sources is annoyingly unwatchable with this stutter
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11-12-2017, 21:50
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#327
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cf.mega poster
Join Date: Jun 2003
Posts: 8,919
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Re: Please document any V6 issues here.
Quote:
Originally Posted by mhatter67
Sorry if I am bumping up this issue, I am getting the stuttering motion picture on Netflix on my V6 and not my new TV smart app?
Is there a easy solution for this issue even happens in SD programmes on Netflix?
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What make/model TV do you have? And is it directly-connected to the V6 by a VM-supplied HDMI lead?
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11-12-2017, 22:08
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#328
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Guest
Location: Luton
Services: Big Kahuna, Phone XL, Boxnation
Posts: n/a
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Re: Please document any V6 issues here.
Quote:
Originally Posted by spiderplant
What make/model TV do you have? And is it directly-connected to the V6 by a VM-supplied HDMI lead?
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Samsung 40mu6470, yes to both questions, here is the actual thread on VM community and they are a few others as well
http://community.virginmedia.com/t5/...D/td-p/3331912
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11-12-2017, 23:03
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#329
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cf.mega poster
Join Date: Mar 2012
Posts: 4,098
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Re: Please document any V6 issues here.
Quote:
Originally Posted by spiderplant
What make/model TV do you have? And is it directly-connected to the V6 by a VM-supplied HDMI lead?
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Why would this make a difference?
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11-12-2017, 23:06
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#330
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Virgin Media Staff
Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
Posts: 17,929
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Re: Please document any V6 issues here.
Quote:
Originally Posted by Mad Max
Why would this make a difference?
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Because all the HDMI cable supplied with the V6 box are 'High Speed' i.e support 4K / 1080P etc.
So asking if it's a VM one rules out other cables that may be 'Standard Speed' and are only rated for 720P or 1080i.
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I work for Virgin Media but all views are my own.
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