08-09-2013, 04:10
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#1756
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cf.addict
Join Date: Jan 2008
Location: Earth
Services: Virgin TV 360
Virgin 500Mb FTTP -AX86+AC86U AIMesh - O2 Mobile
Posts: 421
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Re: TV price rises
Why can Virgin advertise standalone broadband with a discounted rate for 6 months then a full price after 6 months which isn't the price it will be?
Isn't 30Mb going to be £25 per month from October yet on the website it says £22.50 after 6 months with no mention of the price rise?
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08-09-2013, 05:15
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#1757
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cf.mega poster
Join Date: Jan 2010
Location: Edinburgh
Services: SKY Family, SKY Broadband Unlimited, YouView, Netflix, Amazon Instant Video, Boxnation
Posts: 5,137
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Re: TV price rises
Quote:
Originally Posted by bubblegun
Why can Virgin advertise standalone broadband with a discounted rate for 6 months then a full price after 6 months which isn't the price it will be?
Isn't 30Mb going to be £25 per month from October yet on the website it says £22.50 after 6 months with no mention of the price rise?
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It's a great point
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09-09-2013, 10:35
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#1758
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Virgin Media Staff
Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
Posts: 17,929
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Re: TV price rises
Quote:
Originally Posted by bubblegun
Why can Virgin advertise standalone broadband with a discounted rate for 6 months then a full price after 6 months which isn't the price it will be?
Isn't 30Mb going to be £25 per month from October yet on the website it says £22.50 after 6 months with no mention of the price rise?
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I believe the price isn't changing for new broadband connections, therfore the website is accurate
__________________
I work for Virgin Media but all views are my own.
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09-09-2013, 11:42
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#1759
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Inactive
Join Date: Nov 2010
Location: Surrey
Services: Virgin Cable TV (Tivo) and Freeview
Posts: 1,227
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Re: TV price rises
Quote:
Originally Posted by BenMcr
I believe the price isn't changing for new broadband connections, therfore the website is accurate
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Thought it would be... could not see VM getting that sort of thing wrong.
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20-09-2013, 00:57
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#1760
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cf.addict
Join Date: Jan 2008
Location: Earth
Services: Virgin TV 360
Virgin 500Mb FTTP -AX86+AC86U AIMesh - O2 Mobile
Posts: 421
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Re: TV price rises
Quote:
Originally Posted by BenMcr
I believe the price isn't changing for new broadband connections, therfore the website is accurate
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So for the length of the contract the price will be held?
Then increased at the end of the 9/12/18 month contract?
Sounds a bit complicated - good luck to people explaining the billing!
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20-09-2013, 13:09
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#1761
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Virgin Media Staff
Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
Posts: 17,929
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Re: TV price rises
Quote:
Originally Posted by bubblegun
So for the length of the contract the price will be held?
Then increased at the end of the 9/12/18 month contract?
Sounds a bit complicated - good luck to people explaining the billing!
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No. Technically they are new standalone broadband packages i.e. unless there is a communicated price change, the ongoing price wouldn't change.
It should also mean that if you are on one of the older price points that has had an price increase, when you upgrade, the price difference would be less as you'd get the current price for the new speed.
__________________
I work for Virgin Media but all views are my own.
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21-09-2013, 12:58
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#1762
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Inactive
Join Date: Sep 2009
Location: Maidstone
Services: VIP;
BB XL;
TiVo 1TB;
V+HD
Posts: 674
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Re: TV price rises
I just signed a new contract with loyalty discount, am I protected from price rises?
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21-09-2013, 13:03
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#1763
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Inactive
Join Date: Feb 2009
Location: Sompting, West Sussex
Age: 60
Services: 1TB Tivo, "Big Kahuna"
Posts: 419
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Re: TV price rises
Quote:
Originally Posted by Risco
I just signed a new contract with loyalty discount, am I protected from price rises?
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I'd say no as you are not a new customer - you have simply renegotiated a new contract (or extending an old one)
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22-09-2013, 11:23
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#1764
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cf.addict
Join Date: Oct 2011
Location: Newcastle
Posts: 363
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Re: TV price rises
Quote:
Originally Posted by Risco
I just signed a new contract with loyalty discount, am I protected from price rises?
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No you're not. I have just recently renewed my contract with a loyalty discount but was still hit with the £1.50 price increase.
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