Virgin Media to Double Broadband Speed
07-12-2011, 16:28
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#1
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Inactive
Join Date: Aug 2005
Location: Scotland
Age: 42
Services: Virgin Media - XL Plus package with XXL broadband
SKY HD Multiroom
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Posts: 2,816
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Virgin Media to Double Broadband Speed
MOD EDIT: To help those in this large thread looking for just details of the upgrade speeds here are the detail:
Quote:
VM's speed upgrades will be as follows:
Broadband Size S: 2Mb will be upgraded to 5Mb
Broadband Size M: 10Mb will be upgraded to 20Mb
Broadband Size L: 10Mb will be upgraded to 20Mb
Broadband Size XL: 20Mb and 30mb will be upgraded to 60Mb
Broadband Size XXL and 100mb: 50Mb will merge with 100mb. 100mb users will get a price reduction to match 50mb. Both will be upgraded to 120mb.
Upstream speeds and traffic management fair usage amounts will be increased in proportion to the increase in downstream speed. All upstream speeds will remain/become 10th of download speed.
To check the timetable please enter your postcode at here
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======================original post=======================================
I just got a email from virgin claiming my speed will be double for free but im on 50mb so im getting 100mb? i suspect this is adoggy email jsut wondered anyone knows if it true
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07-12-2011, 16:35
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#2
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Grumpy Fecker
Join Date: Jul 2007
Location: Warrington
Age: 64
Services: Every Weekend
Posts: 16,772
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Re: Speed doubling?
Quote:
Originally Posted by Andrewcrawford23
I just got a email from virgin claiming my speed will be double for free but im on 50mb so im getting 100mb? i suspect this is adoggy email jsut wondered anyone knows if it true
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Why not remove the identifying features and show us the email ?
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07-12-2011, 16:39
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#3
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Inactive
Join Date: Aug 2005
Location: Scotland
Age: 42
Services: Virgin Media - XL Plus package with XXL broadband
SKY HD Multiroom
Freeview HD
Freesat HD
Posts: 2,816
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Re: Speed doubling?
Great news. You're among a few thousand of our customers we've handpicked to double your broadband speed. And best of all, it won't cost you a penny more. It's a nice extra we're doing to say thanks for being with us. We call these nice extras Virgin Media tickles, and we only give them to people we know and like - our customers. They're things to make you smile.
Do all the things you love online, twice as fast
Virgin Media already offers the fastest broadband in the UK. And our commitment to leading the way in broadband download speeds has been proven by Ofcom for three years in a row. But just imagine doing all the things you love doing online twice as fast - like sharing photos or downloading the latest blockbusters and tunes. And, you could say bye-bye to buffering too with super streaming of HD movies.
Your upgrade kicks off in 2012
Your upgrade will take place next year, and will happen by area. But you don’t need to do a thing, we’ll keep you updated and will be in touch when your upgrade is ready. In the meantime, get an idea of when your broadband speed will be doubled.
Connect a friend
Help
My Virgin Media
This email has been sent to the following address: by Virgin Media
Don't miss out on our news and offers! Just add theteam@mailing.virginmedia.com to your address book
For more information about us, or to view our privacy policy, please visit the links below:
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Remember, Virgin Media will never ask you for personal information via email
You can unsubscribe from receiving future emails from Virgin Media by clicking here
Fastest broadband download speeds widely available to consumers according to 2011 Ofcom report. EML20955
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07-12-2011, 16:42
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#4
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Grumpy Fecker
Join Date: Jul 2007
Location: Warrington
Age: 64
Services: Every Weekend
Posts: 16,772
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Re: Speed doubling?
Quote:
Originally Posted by Andrewcrawford23
Great news. You're among a few thousand of our customers we've handpicked to double your broadband speed. And best of all, it won't cost you a penny more. It's a nice extra we're doing to say thanks for being with us. We call these nice extras Virgin Media tickles, and we only give them to people we know and like - our customers. They're things to make you smile.
Do all the things you love online, twice as fast
Virgin Media already offers the fastest broadband in the UK. And our commitment to leading the way in broadband download speeds has been proven by Ofcom for three years in a row. But just imagine doing all the things you love doing online twice as fast - like sharing photos or downloading the latest blockbusters and tunes. And, you could say bye-bye to buffering too with super streaming of HD movies.
Your upgrade kicks off in 2012
Your upgrade will take place next year, and will happen by area. But you don’t need to do a thing, we’ll keep you updated and will be in touch when your upgrade is ready. In the meantime, get an idea of when your broadband speed will be doubled.
Connect a friend
Help
My Virgin Media
This email has been sent to the following address: by Virgin Media
Don't miss out on our news and offers! Just add theteam@mailing.virginmedia.com to your address book
For more information about us, or to view our privacy policy, please visit the links below:
Privacy - About Us
Remember, Virgin Media will never ask you for personal information via email
You can unsubscribe from receiving future emails from Virgin Media by clicking here
Fastest broadband download speeds widely available to consumers according to 2011 Ofcom report. EML20955
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Looks genuine to me, Has not asked for any info and says its next year. If its true it means i get 200 meg
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07-12-2011, 16:47
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#5
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Virgin Media Staff
Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
Posts: 17,929
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Re: Speed doubling?
Only those that get the e-mail get an increase
__________________
I work for Virgin Media but all views are my own.
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07-12-2011, 16:48
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#6
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Grumpy Fecker
Join Date: Jul 2007
Location: Warrington
Age: 64
Services: Every Weekend
Posts: 16,772
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Re: Speed doubling?
Quote:
Originally Posted by BenMcr
Only those that get the e-mail get an increase
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I did not expect it anyway as i am staff we always get things last
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07-12-2011, 16:51
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#7
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cf.mega poster
Join Date: Sep 2011
Services: 3 phone lines, 100mb broadband, and TV x2 (including one Tivo)
Posts: 2,128
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Re: Speed doubling?
Quote:
Originally Posted by Sirius
Looks genuine to me, Has not asked for any info and says its next year. If its true it means i get 200 meg
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Maybe one of the VM staff on here van verify if the e-mail address shown is genuine??
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07-12-2011, 16:52
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#8
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Bah Humbug!!
Join Date: Feb 2004
Location: Glasgow
Age: 43
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Posts: 13,877
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Re: Speed doubling?
Quote:
Originally Posted by BenMcr
Only those that get the e-mail get an increase
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Are you sure?
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07-12-2011, 16:55
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#9
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Virgin Media Staff
Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
Posts: 17,929
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Re: Speed doubling?
Quote:
Originally Posted by Stephen
Are you sure?
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Yup
---------- Post added at 16:55 ---------- Previous post was at 16:53 ----------
Quote:
Originally Posted by Tim Deegan
Maybe one of the VM staff on here van verify if the e-mail address shown is genuine??
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It's genuine
__________________
I work for Virgin Media but all views are my own.
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07-12-2011, 16:57
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#10
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cf.mega poster
Join Date: Sep 2011
Services: 3 phone lines, 100mb broadband, and TV x2 (including one Tivo)
Posts: 2,128
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Re: Speed doubling?
Quote:
Originally Posted by BenMcr
Only those that get the e-mail get an increase
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So that means that all of us who are already maxed out bet bugger all (except for the sachet of drinking chocolate I received from VM today).
---------- Post added at 16:57 ---------- Previous post was at 16:57 ----------
Quote:
Originally Posted by BenMcr
It's genuine
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That's good to hear.
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07-12-2011, 16:59
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#11
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Still alive and fighting
Join Date: Jun 2007
Location: In the land of beyond and beyond.
Services: XL BB, 3 360 boxes , XL TV.
Posts: 56,338
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Re: Speed doubling?
Quote:
Originally Posted by BenMcr
Only those that get the e-mail get an increase
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What about the customers who pay the biggest bills to VM surely these are the ones that should get it.
__________________
“The only lesson you can learn from history is that it repeats itself”
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07-12-2011, 17:02
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#12
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Virgin Media Staff
Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
Posts: 17,929
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Re: Speed doubling?
Quote:
Originally Posted by denphone
What about the customers who pay the biggest bills to VM surely these are the ones that should get it.
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I have no idea about the criteria VM are using for this, but why should it just be cost criteria?
Normally it's 'new customers get better deals than existing customers' and 'I've been with ntl for 20 years and don't get anything' so I would hope that VM are looking to reward customers on more than just who can afford to pay the most
---------- Post added at 17:02 ---------- Previous post was at 17:01 ----------
Also weren't people complaning the other day that the Tickles were just PR uselessness?
__________________
I work for Virgin Media but all views are my own.
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07-12-2011, 17:03
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#13
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cf.mega poster
Join Date: Sep 2011
Services: 3 phone lines, 100mb broadband, and TV x2 (including one Tivo)
Posts: 2,128
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Re: Speed doubling?
Quote:
Originally Posted by denphone
What about the customers who pay the biggest bills to VM surely these are the ones that should get it.
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You will probably get the sachet of drinking chocolate like I did.
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07-12-2011, 17:04
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#14
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Still alive and fighting
Join Date: Jun 2007
Location: In the land of beyond and beyond.
Services: XL BB, 3 360 boxes , XL TV.
Posts: 56,338
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Re: Speed doubling?
Quote:
Originally Posted by BenMcr
I have no idea about the criteria VM are using for this, but why should it just be cost criteria?
Normally it's 'new customers get better deals than existing customers' and 'I've been with ntl for 20 years and don't get anything' so I would hope that VM are looking to reward customers on more than just who can afford to pay the most
---------- Post added at 17:02 ---------- Previous post was at 17:01 ----------
Also weren't people complaning the other day that the Tickles were just PR uselessness?
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So really at the end of the day it is just based on a random selection process.
__________________
“The only lesson you can learn from history is that it repeats itself”
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07-12-2011, 17:04
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#15
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Virgin Media Staff
Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
Posts: 17,929
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Re: Speed doubling?
Quote:
Originally Posted by denphone
So really at the end of the day it is just based on a random selection process.
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As I said, haven't a clue, but to be honest no matter what criteria they use, it's always going to be 'unfair' and 'rubbish' to those who don't get the one they want
__________________
I work for Virgin Media but all views are my own.
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