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PAYG free texts problem
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Old 20-11-2011, 20:14   #1
Osem
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PAYG free texts problem

The wife topped up her PAYG phone on Sunday last week with £10 and was expecting to receive the usual text from VM confirming she'd be getting her free weekend texts as usual. So far she's had nothing, no confirmation text and no free texts on her account. She rang 789 a few days ago and got a recorded message saying there's a problem with the free texts. Does anyone know what the problem is and when it'll be resolved? Her little texty fingers are getting bored...

Cheers all.
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Old 25-11-2011, 00:58   #2
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Re: PAYG free texts problem

I thought you only get free texts at the weekend if you top up £10 in the week, as in monday to friday.
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Old 25-11-2011, 11:43   #3
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Re: PAYG free texts problem

Yes, I found this.

http://www.mobilechoiceuk.com/News/F...in+Mobile/2245

which might explain it.

Cheers.
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Old 30-11-2011, 13:21   #4
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Re: PAYG free texts problem

Just an update- she called customer services and got the texts/mins added last weekend.
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Old 30-11-2011, 17:09   #5
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Re: PAYG free texts problem

Wow.... flexibility exists.
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