BT seeks Virgin compensation over MVNO migration
23-08-2022, 13:55
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#1
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BT seeks Virgin compensation over MVNO migration
BT is seeking £24.6 million from Virgin Media O2 over claims it migrated customers from its network before an agreement had concluded
https://www.broadbandtvnews.com/2022...medium=twitter
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23-08-2022, 19:00
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#2
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Dr Pepper Addict
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Re: BT seeks Virgin compensation over MVNO migration
I moved to from Virgin to Sky the moment I knew they were migrating from EE to Vodaphone.
Ironically, Virgin ultimately merged with O2 (Sky use O2's network).
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23-08-2022, 22:53
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#3
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cf.addict
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Re: BT seeks Virgin compensation over MVNO migration
I hadn't realised that all Virgin Mobile customers had now been migrated on to the 02 network. If it wasn't for their punitive RPI+ increases I'd consider switching, as O2 has the best signal in my area.
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23-08-2022, 23:31
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#4
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Just a Geek
Join Date: Jul 2015
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Re: BT seeks Virgin compensation over MVNO migration
Quote:
Originally Posted by Inactive Digital
I hadn't realised that all Virgin Mobile customers had now been migrated on to the 02 network. If it wasn't for their punitive RPI+ increases I'd consider switching, as O2 has the best signal in my area.
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I am still on Virgin Mobile and as far as I am aware I am not on o2. I have used the same sim for 14 months and they did not ask me to change it when I renegotiated. I thought they would have had to change the sim
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23-08-2022, 23:46
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#5
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cf.mega poster
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Re: BT seeks Virgin compensation over MVNO migration
Quote:
Originally Posted by Inactive Digital
I hadn't realised that all Virgin Mobile customers had now been migrated on to the 02 network.
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They haven't. The article is about alleged premature switching from EE and not about switching from Vodafone.
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24-08-2022, 01:10
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#6
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Re: BT seeks Virgin compensation over MVNO migration
Quote:
Originally Posted by Jaymoss
I am still on Virgin Mobile and as far as I am aware I am not on o2. I have used the same sim for 14 months and they did not ask me to change it when I renegotiated. I thought they would have had to change the sim
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I believe recent Virgin sim cards don't need to be replaced if they switch network provider.
Quote:
Originally Posted by 1andrew1
They haven't. The article is about alleged premature switching from EE and not about switching from Vodafone.
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The line in the article that led me to believe that is " Virgin completed the move to the Telefónica network early in 2022."
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24-08-2022, 01:34
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#7
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Re: BT seeks Virgin compensation over MVNO migration
Quote:
Originally Posted by Inactive Digital
I hadn't realised that all Virgin Mobile customers had now been migrated on to the 02 network.
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They havent (yet) but it will probably happen, I suspect all new customers go on O2.
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24-08-2022, 09:05
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#8
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cf.member
Join Date: Sep 2021
Posts: 32
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Re: BT seeks Virgin compensation over MVNO migration
When we moved to the volt package my wife's Simcard and account were transferred to O2 so we now get billed separately for that
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24-08-2022, 11:35
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#9
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cf.mega poster
Join Date: Dec 2013
Posts: 14,306
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Re: BT seeks Virgin compensation over MVNO migration
Quote:
Originally Posted by Inactive Digital
The line in the article that led me to believe that is " Virgin completed the move to the Telefónica network early in 2022."
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Yup, it's a bit misleading.
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