28-04-2016, 19:26
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#1
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R.I.P.
Join Date: Jun 2012
Location: Swansea, South Wales UK.
Age: 72
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Posts: 2,753
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Online banking security
Im curious if anyone has ever heard of Trusteer Report and if so what they think of it..
Reason i ask is that apparently a friend has been told by the Co Op bank unless this is installed on his PC if any fraudulent online activity takes place he would not be covered.
Here is the link to the software....
https://www.trusteer.com/ProtectYourMoney
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28-04-2016, 19:34
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#2
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laeva recumbens anguis
Cable Forum Team
Join Date: Jun 2006
Age: 67
Services: Premiere Collection
Posts: 42,098
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Re: Online banking security
Trusteer Rapport is part of IBM, and I'm not sure they can say that he would not be covered, as they only "strongly recommend" it on the Co-op Bank website
Quote:
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We strongly recommend that you download this software as it will greatly enhance your security when banking online.
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http://www.co-operativebank.co.uk/bu...sonlinebanking
It doesn't state that the customer is not covered if they don't use it.
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28-04-2016, 19:35
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#3
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cf.mega poster
Join Date: Jul 2004
Location: Winnersh UK
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Re: Online banking security
Quote:
Originally Posted by alanbjames
Im curious if anyone has ever heard of Trusteer Report and if so what they think of it..
Reason i ask is that apparently a friend has been told by the Co Op bank unless this is installed on his PC if any fraudulent online activity takes place he would not be covered.
Here is the link to the software....
https://www.trusteer.com/ProtectYourMoney |
I have used for some while and it has flagged up dubious web sites and blocks them so I am very happy with it.
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28-04-2016, 20:00
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#4
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Permanently Banned
Join Date: Jan 2012
Location: Near France
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Posts: 1,817
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Re: Online banking security
I use F-Secure which has a banking secure drop down window when you log on to your bank. Really good so far.
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28-04-2016, 20:40
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#5
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cf.mega poster
Join Date: Feb 2012
Posts: 4,423
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Re: Online banking security
I had this installed on Win 10 until a recent Chrome update (50?) caused web page / chrome tabs hanging and very slow page load times so I have uninstalled it. PC back to normal again 
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28-04-2016, 21:53
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#6
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Bah Humbug!!
Join Date: Feb 2004
Location: Glasgow
Age: 43
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Posts: 13,780
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Re: Online banking security
Santander recommend customers use Trusteer Rapport.
Never used it myself but I get pop ups everytime I log in.
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29-04-2016, 14:35
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#7
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Perfect Soldier
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Location: Worthing West Sussex
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Re: Online banking security
I get reminders from HSBC to install it but I won't. It hooks the windows API's at a very fundamental level, much like a virus. When it gets hacked, as it surely will, many people will be wetting themselves, especially the banks.
Just use a good AV plus good housekeeping.
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29-04-2016, 14:40
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#8
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Still alive and fighting
Join Date: Jun 2007
Location: In the land of beyond and beyond.
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Posts: 56,308
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Re: Online banking security
Every time we go onto our bank online we get this Trusteer but we don't use it as we are happy as we are and have never had a problem.
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“The only lesson you can learn from history is that it repeats itself”
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29-04-2016, 16:23
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#9
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Sad Doig Fan!
Join Date: Aug 2007
Location: Barry South Wales
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Re: Online banking security
It's just an annoying "pop-up" to those who are security savvy, BUT those that aren't????
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29-04-2016, 16:37
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#10
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Still alive and fighting
Join Date: Jun 2007
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Re: Online banking security
And that's a fair percentage l would say.
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“The only lesson you can learn from history is that it repeats itself”
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29-04-2016, 16:46
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#11
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Sad Doig Fan!
Join Date: Aug 2007
Location: Barry South Wales
Age: 68
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Posts: 11,656
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Re: Online banking security
Quote:
Originally Posted by denphone
And that's a fair percentage l would say.
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Agreed!
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29-04-2016, 18:08
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#12
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Dr Pepper Addict
Cable Forum Team
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Re: Online banking security
Quote:
Originally Posted by alanbjames
Reason i ask is that apparently a friend has been told by the Co Op bank unless this is installed on his PC if any fraudulent online activity takes place he would not be covered.
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Seems unlikely.
I would move bank if they started trying to dictate what software I use.
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 Baby, I was born this way.
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29-04-2016, 22:53
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#13
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R.I.P.
Join Date: Jun 2012
Location: Swansea, South Wales UK.
Age: 72
Services: XL Phone, XXXL Gig1 BB SH4 (wired).
Posts: 2,753
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Re: Online banking security
I use Kaspersky Internet Security 2016 and have told my friend that Lloyds Bank have never dictated this to me.
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