120M : Sales/Oversubscription/Customer Service

[sollp]

Originally Posted by Ignitionnet

I'm sure the guy I saw post today on a fully ED 3.1 enabled area, 16 downstreams, high sub-split upstreams, enjoying sub-5Mb speeds at peak due to congestion, will be delighted to hear that.

I'll repeat what I have all along. The people who are experiencing congested services couldn't care less about upgrades for future services. Weirdly enough they just want their broadband to work decently at peak times and platitudes about massive investment are wasted on them.

I'm not sure which department in VM you work for but have you considered a move to PR?

No thanks, happy what i do thanks get more pleasure from it

[Rik]

Hmm I don't have much of an option apart from VM looking at this lol

I don't fancy that guaranteed minimum speed much!

[Ignitionnet]

Well that was well worth resurrecting a thread silent for over a month for.

[qasdfdsaq]

I personally was quite impressed by the audacity of BT to guarantee a minimum speed of zero.

[ianch99]

Originally Posted by qasdfdsaq

I personally was quite impressed by the audacity of BT to guarantee a minimum speed of zero.

Is it possible to have a provisioned line that cannot transfer data?