Downgrading to M package not M+
04-08-2015, 18:02
|
#1
|
|
Inactive
Join Date: Oct 2007
Posts: 623
|
Downgrading to M package not M+
Hey guys looking for a bit of help just downgraded my package due to costs involved and not actually watching the Channels i did have i explained to a gentleman of the phone stating i would like to drop my current TV package Which was XL to basic package he put me on M+ and not M can i not downgrade any further? Or is the basic "free addon " for new customers only
|
|
|
|
04-08-2015, 20:01
|
#2
|
|
Inactive
Join Date: Dec 2005
Services: Virgin 100 meg BB, Talk More Anytime Phone, Mix TV, V6.
Posts: 4,729
|
Re: Downgrading to M package not M+
Quote:
Originally Posted by Jonathan90
Hey guys looking for a bit of help just downgraded my package due to costs involved and not actually watching the Channels i did have i explained to a gentleman of the phone stating i would like to drop my current TV package Which was XL to basic package he put me on M+ and not M can i not downgrade any further? Or is the basic "free addon " for new customers only
|
I got the M package a year and a half ago when I cancelled XL TV. I told them I wanted to cancel TV completely, return both of my Tivos and just keep XL BB and Phone. Then they said it would be cheaper if I kept one Tivo on the M package.
At one time, having a VM phone line, gave you a basic, Non recordable TV box, with basic channels as part of the deal (or an option of paying £5 p/m for a recordable one). That was a very long time ago and not sure if it is still the case.
|
|
|
|
|
04-08-2015, 22:01
|
#3
|
|
cf.geek
Join Date: Feb 2007
Location: Mansfield Woodhouse NG19
Services: VM Mix TV, 200 internet, basic house phone. Also Virgin mobile phone
Posts: 541
|
Re: Downgrading to M package not M+
I downgraded to M TV, 50 broadband and weekend phone calls. Still have TiVo. Pay around 34 pounds per month.
|
|
|
|
|
05-08-2015, 10:32
|
#4
|
|
cf.mega poster
Join Date: Nov 2006
Location: West Herts
Services: Maxit + Movies/Sports HD (V6x2), BB350, Anytime Chatter. Freeview/Freesat HD, ASDA/Tesco PAYG
Posts: 1,853
|
Re: Downgrading to M package not M+
As long as your retain your Virgin landline, you can downgrade to TV M, which is a free add-on. You would also need to go through Retentions & not sales (150 option 4 then 5).
|
|
|
|
|
05-08-2015, 12:00
|
#5
|
|
Virgin Media Staff
Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
Posts: 17,929
|
Re: Downgrading to M package not M+
Quote:
Originally Posted by nodrogd
As long as your retain your Virgin landline, you can downgrade to TV M, which is a free add-on. You would also need to go through Retentions & not sales (150 option 4 then 5).
|
Just to be clear that although TV M itself doesn't have a monthly fee, TiVo does.
So TV M isn't free anymore, and hasn't been described as such for a while.
__________________
I work for Virgin Media but all views are my own.
|
|
|
|
|
05-08-2015, 12:15
|
#6
|
|
Inactive
Join Date: Dec 2005
Services: Virgin 100 meg BB, Talk More Anytime Phone, Mix TV, V6.
Posts: 4,729
|
Re: Downgrading to M package not M+
Quote:
Originally Posted by BenMcr
Just to be clear that although TV M itself doesn't have a monthly fee, TiVo does.
So TV M isn't free anymore, and hasn't been described as such for a while.
|
So, is there no option for a non recordable box, as was the case in the past? Do VM even issue non recordable boxes now? I'm kind of out of touch with what boxes VM use, apart from Tivo.
|
|
|
|
|
05-08-2015, 13:06
|
#7
|
|
[CENSORED]
Join Date: Apr 2005
Location: Wolverhampton
Age: 45
Services: Virginmedia - BB:250 TV:Mix TiVo v6 Phone:Talk Weekends w/anon reject
Posts: 4,217
|
Re: Downgrading to M package not M+
I could still record with the Tivo on the basic M package with no fee, at least I was able to when I downgraded to it. (had to go back to M+ because the lady wanted the Christmas 24 channels  )
The ony five pound fee I had on my bill was the non direct debit one :/
__________________
Help save the world from loosers
|
|
|
|
|
05-08-2015, 18:12
|
#8
|
|
Inactive
Join Date: Oct 2007
Posts: 623
|
Re: Downgrading to M package not M+
Okay guys thanks for your input the guy on the phone probably wanted to get a bit extra out of me i will give that retentions a go
|
|
|
|
|
Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
|
|
|
Posting Rules
|
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
HTML code is Off
|
|
|
All times are GMT +1. The time now is 19:54.
|
Join CF
You are here: 
