50M BS37 congestion

japitts · 05-02-2015, 18:28

Impressively, 50Mb in my part of BS37 has gone from being rock-solid to <5Mbps (quite often <3Mbps) at peak times, in the space of a month.

My Broadband Ping is a sample from yesterday where there was something happening between midnight > 2am, apart from some increased latency, there's no real evidence of the slowdown.

VM-CS have advised there's a utilisation fault with a review date of March, but I'm staggered at how bad it's got in, literally, a month. A speed-test just now, has got 2.78Mb/s down, 3.03Mb/s up.

Quite ironic really, after 6 months+ of problems with the TiVo-10Mb being finally fixed a few weeks back.

japitts · 26-02-2015, 18:52

Well half-term week was nigh-on diabolical, some nights I was just struggling to 1.5Mbps. It does seem to be, let's say less worse - I can scrape 10Mbps until about 9pm now.

Interestingly though, some slight packet loss creeping in - VM works perhaps? Certainly not me rebooting the modem..

japitts · 26-03-2015, 09:42

The March review date came and went, now it's been set for early April and the broadband has certainly been a tad better the past week or so but still nowhere near what it used to be like, and still drops to <2Mbps some nights.

At the back of my mind I'm just hoping that whatever the fix is here, it doesn't involve waiting on street construction works...

General Maximus · 26-03-2015, 17:45

I wouldn't hold your breath dude, these sort of things take months to sort out because they do require hefty upgrades which need planning in advance and money.

japitts · 27-03-2015, 10:27

Quote:

Originally Posted by General Maximus

I wouldn't hold your breath dude, these sort of things take months to sort out because they do require hefty upgrades which need planning in advance and money.

Oh ye of little faith.... he says, tempting fate with famous last words

craigj2k12 · 30-03-2015, 02:00

Quote:

Originally Posted by General Maximus

I wouldn't hold your breath dude, these sort of things take months to sort out because they do require hefty upgrades which need planning in advance and money.

I seem to recall Sky having a similar issue around 2 years ago, which was raised to the networks team on a Thursday afternoon, and resolved the following Tuesday morning, in which an additional 10gb of capacity was added to the core network.

General Maximus · 30-03-2015, 08:37

no way

Kushan · 30-03-2015, 09:42

Quote:

Originally Posted by craigj2k12

I seem to recall Sky having a similar issue around 2 years ago, which was raised to the networks team on a Thursday afternoon, and resolved the following Tuesday morning, in which an additional 10gb of capacity was added to the core network.

I imagine that this kind of thing is largely determined by where the congestion actually is. It sounds like they've just added in a new switch or possibly just a new fibre card to an existing switch at a hub site somewhere.

It's not like they've installed a few miles of fibre-optics between hubs.

japitts · 30-03-2015, 17:22

Quote:

Originally Posted by craigj2k12

I seem to recall Sky having a similar issue around 2 years ago, which was raised to the networks team on a Thursday afternoon, and resolved the following Tuesday morning, in which an additional 10gb of capacity was added to the core network.

Was this in BS37?

As an aside, I had a "live chat" session with VM late last week on this fault, and by the sounds of it the fix here is linked to the speed uplifts planned for later in the year. I was told that the fix is still on schedule for early April, and that it's quite a substantial job.