is direct debit mandatory?
17-09-2014, 08:53
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#1
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Inactive
Join Date: Sep 2014
Posts: 8
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is direct debit mandatory?
Just joined up and was wondering is direct debit mandatory like sky or can we simply pay online each month by card?
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17-09-2014, 09:05
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#2
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Bah Humbug!!
Join Date: Feb 2004
Location: Glasgow
Age: 43
Services: Sky Q 2Tb, Sky Q mini, boxsets and Sports & Movies HD, Sky Fibre unlimited
Posts: 13,780
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Re: is direct debit mandatory?
They say it is for when you sign up I think.
Also there is a £5 fee if you don't pay with DD. So its best just to pay that way.
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17-09-2014, 13:43
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#3
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Perfect Soldier
Join Date: Mar 2009
Location: Worthing West Sussex
Age: 66
Services: VM 500M SH3 thingy
in modem mode
XL TV V6 Sony Bravia smart TV and M phone
Posts: 10,994
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Re: is direct debit mandatory?
Quote:
Originally Posted by Stephen
They say it is for when you sign up I think.
Also there is a £5 fee if you don't pay with DD. So its best just to pay that way.
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Once you're out of contract you can pay it all on-line but as Stephen says there's a £5 surcharge to do so. It does give you the flexibility to pay when funds are available rather than have the money taken at an inconvenient time or get surcharged by the bank.
Here's a related question: If you're out of contract and paying on-line and then enter a new contract can you still pay on-line rather than DD?
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21-09-2014, 21:08
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#4
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[CENSORED]
Join Date: Apr 2005
Location: Wolverhampton
Age: 45
Services: Virginmedia - BB:250 TV:Mix TiVo v6 Phone:Talk Weekends w/anon reject
Posts: 4,217
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Re: is direct debit mandatory?
There's only a surcharge if you don't ask for a [courtesy] discount
I've never paid by DD, and I've never paid a fee
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Help save the world from loosers
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21-09-2014, 21:30
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#5
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Virgin Media Staff
Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
Posts: 17,929
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Re: is direct debit mandatory?
Quote:
Originally Posted by heero_yuy
Once you're out of contract you can pay it all on-line but as Stephen says there's a £5 surcharge to do so. It does give you the flexibility to pay when funds are available rather than have the money taken at an inconvenient time or get surcharged by the bank.
Here's a related question: If you're out of contract and paying on-line and then enter a new contract can you still pay on-line rather than DD?
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It's not about whether you are in contract or not - for cable services most people can choose whether to pay via DD or not. Only in some circumstances will a customer's credit score require them to pay via Direct Debit as part of being accepted for services.
As for the 'inconvenient time', you can usually change the Direct Debit date on cable services to one as close as possible to where you'd want it to come out.
Quote:
Originally Posted by v0id
There's only a surcharge if you don't ask for a [courtesy] discount
I've never paid by DD, and I've never paid a fee
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If you've never paid by DD, then you won't notice it. But there is a £5 difference if you pay via Direct Debit compared to if you don't
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I work for Virgin Media but all views are my own.
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21-09-2014, 22:00
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#6
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cf.mega poster
Join Date: Jan 2012
Location: Deepest pits of Hell
Age: 39
Posts: 4,966
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Re: is direct debit mandatory?
Virgin have done that for a relative, they took it on the 10th of each month by which time money was low. Relative asked if they could move it to the 15th of the month, saying they had money go in that time every month so Virgin moved the date to 22nd. All you need to do is ask them nicely to help out.
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06-10-2014, 13:47
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#7
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Inactive
Join Date: Sep 2014
Posts: 8
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Re: is direct debit mandatory?
how long after the bill is generated is the funds taken from the bank?
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06-10-2014, 13:57
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#8
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Virgin Media Staff
Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
Posts: 17,929
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Re: is direct debit mandatory?
Depends on the billing cycle. For me it's around 20 days - my bill is generated around the 8th of each month and the DD is taken on the 26th.
__________________
I work for Virgin Media but all views are my own.
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06-10-2014, 13:57
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#9
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cf.mega poster
Join Date: Jan 2012
Location: Deepest pits of Hell
Age: 39
Posts: 4,966
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Re: is direct debit mandatory?
Latest bill done on 5th, due on 22nd.
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