Virgin Media Fixed Phone problem
Since I had broadband installed on 22 December, my phone has lost its' dialling tone - all I get is a sound similar (or the same as) to the engaged signal. Yet I can make and receive calls.
Before I ring VM (at 25p a minute!!) I wondered if anyone else had experienced this. I tried a different phone in the socket but it was just the same. When the fitters installed my broadband, they didn't access the cable box but split the cable that went form my cable box to the TV - I don't know if this makes a difference. |
Re: Virgin Media Fixed Phone problem
cant offer any help with your problem, but 151 is free as its a phone issue rather than a BB one
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Re: Virgin Media Fixed Phone problem
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Re: Virgin Media Fixed Phone problem
you sure its not just interrupted dialtone to tell you that you have a diversion set or a message waiting (if you have VM's voicemail service)
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Re: Virgin Media Fixed Phone problem
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I don't have VM's message waiting/voicemail. It is definitely the engaged tone! |
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Thanks - I tried that but no change. I will contact CS. |
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