TalkTalk tracking you, phorm?
For those on TT do you know they may be following your visits to websites and collecting information without your knowledge? Those who know about Phorm may be interested, some links
Worth a read if you are in to this sort of thing (Im a member on here and you may have to register to read) http://www.the-phoenix-broadband-adv...ic,1828.0.html TT's forum link http://www.talktalkmembers.com/forum...ad.php?t=46287 long reads but some may find it interesting, especially the response from the TT CEO on the phoenix forum ---------- Post added at 18:37 ---------- Previous post was at 18:13 ---------- I have permission to post these emails from the phoenix webmaster,its not just if you are on a TT line that you may be affected, it can be on other parts of the network if I've read it right this gives an idea what is going on................ So there is no misconceptions below is that complete email series, please do remember that they read bottom to top I have remove certain information because it is confidential using *** From: ***********roadbandadvice.org.uk To: Charles Dunstone Sent: Thursday, July 29, 2010 3:39 PM Subject: Re: Invoice for Website Access Mr Dunstone, if that is your name I would suggest you do. You may find that my legal team knows more about contract law and the like that you do. I am have been advised to strongly recommend that you ask you Company lawyers for advice on this matter. Yours faithfully ********** ----- Original Message ----- From: Charles Dunstone To: *********dadvice.org.uk Sent: Thursday, July 29, 2010 3:31 PM Subject: Re: Invoice for Website Access This has also gone straight into the trash folder. Your understanding of of English law is so laughably naïve, that I haven’t even bothered to forward it to our legal team. Regards Charles Dunstone On 29/07/2010 15:25, "*******andadvice.org.uk" wrote: Dear Sir, I would suggest that you keep a record of what are properly served invoices. The liability is Talktalk Group's for accessing my websites after you were warn you would be charged for any and all access/attempted access. Mr Dunstone it seems that you and your company do not believe that English Law applies to you and Talktalk Group. Put simply you were told to stop accessing my websites, my right under English Law, Talktalk Group continued to access my sites. So as is my right again under English Law you were advised that any accesses/attempted accesses after 09:00 on the 26 July 2010 would be charge at the rate of ***** per access/attempted access and that any access/attempted access after that time would indicate Talktalk's agreement to the contract. Under English law the contract exists and is enforceable. If the invoices are not paid that it will be a matter for a District Judge in the County Court. Your faithfully *********** ----- Original Message ----- From: Charles Dunstone <*******@cpw.co.uk> To: ********@broadbandadvice.org.uk Sent: Thursday, July 29, 2010 2:36 PM Subject: Re: Invoice for Website Access Dear ****** As I have previously stated, we do not consider ourselves liable for any of these invoices you keep generating, they go straight into my trash folder. Whether you keep sending them is your choice, but we are keeping no record of them. Regards Charles Dunstone On 29/07/2010 09:28, "*******@broadbandadvice.org.uk" wrote: INVOICE - 003 29th July 2010 To accessing to our websites between 09:00 on 28th July 2010 to 08:59 on 29th July 2010 Cost ****** per access/attempted access, **** accesses/attempted accesses = ****** Total Invoice ******* Payment due within **** days of the date of invoice, after which interest will be added at the rate of ******* per week. Payments to: ********* To: Charles Dunstone TalkTalk Group Plc 1 Portal Way, London, W3 6RS |
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more about Stalk Stalk (sorry talk talk ) at https://nodpi.org/forum/index.php/topic,2991.0.html
seems to have been going on for several months, a number of FoI's in as well |
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STalkSTalk have been on my site too, no identifiable user agent. IP resolves to their Radius Servers. I haven't seen them tracking users on my site, but they have been spidering my site. I've sent TalkTalk terms, conditions and rates, for any future access. I'm not optimistic given the CPW/TalkTalk history of data protection failures http://www.ico.gov.uk/upload/documen...telecom_en.pdf STalkSTalk's rather limited official response may be seen here http://www.talktalkblog.co.uk/2010/0...s-safe-online/ Despite the very arrogant email responses from Charles Dunstone to the Phoenix admin, that his complaints and invoices weren't worth forwarding to the legal team, he clearly DID forward correspondence to the legal team, and the tracking and spidering stopped on the same day. Not been seen since. Yet they insist it's legal. So why stop? Maybe it's another case of a CEO/Chairman's tongue getting ahead of his brain. Who does THAT remind me of?
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I don't know - who does that remind you of?
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I don't know - so I await R's answer with interest.
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Thank you, R - much appreciated.
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Did you use the Conditions from the Phoenix topic? Have they stopped accessing your site, if so when? |
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Further public comment from TalkTalk - on ISPReview - http://www.ispreview.co.uk/story/201...g-service.html mostly centred around the "if its on the web its publicly available" argument about their right to crawl websites. Which does not sit well with the T&Cs for accessing the TalkTalk and Opal sites. And they deny using personalised urls from their customers browser strings. Which does not fit with the website log evidence that is publicly available. So still a very big gap between TalkTalk's replies and the evidence that webmasters have been collecting for the last two or three months. TT are going to have to close that gap if they want any credibility at all with webmasters and also with their customers.
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Next TalkTalk missive with more interesting claims. http://www.theinquirer.net/inquirer/...snooping-fears Look for the comments on PECR/DPA compliance (although ICO is on record as thinking about it all for another 30 days) and the reassuring words from TT "The process is not dissimilar to how we record voice traffic."
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so the next question is WHY are they recording voice traffic? as that would be classed as private communications data and require a court order to monitor, let alone record:mad: |
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"Calls may be recorded for training and quality purposes" I believe is the usual line given......
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I didnt read it as recording your calls when ringing in to the call centre, maybe thats just me? I read it as them having a record of what calls you have made, as in comparing it to recording what sites you have visited
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Dont forget TT own there own exchanges, They are run for them by opel telecoms
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this is not the case with the stalk stalk system, no consent is requested from the website or the ISP customer as the process has no option to provide consent, it is just presumed incorrectly that both the customer and the websites they visit will wish to allow talk talk to use their data fot talk talk's commercial benefit and failure of a website to allow the system to scrape the website tags website as potentially hosting malware as it can't be verified this is in effect finding the website guilty of hosting malware until proven innocent by allowing talk talk to scrape the site for their commercial advantage if a website is pay per view, and the talk talk system accesses the same page to verify it with the same session id etc (as appeared to be the case shown by a website who posted some logs ) will the customer be double charged for the access or will it close their session due to the user apparently coming in from a second ip address ? |
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I'm waiting to see the actions of some major corporate websites over this to see how things pan out. No offence but neither your website nor broadband advice are high traffic material and sending bills to Talk Talk smacks of 'activist' more than anything else. If feeling is that strong simply block the server they are using, far less time consuming and far more effective. |
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TT did a covert deployment - no consent from anyone. Then they got caught. In the real world. And they will have to face the real world civil and criminal consequences like a big grown up company. I wonder what would happen if pharmecutical companies started doing covert clinical trials? Without either the patients or the doctor's consent? Changing the content of a given pill, but not telling anyone - just doing some record keeping to see if the new contents of the pill killed or cured at a different rate? Sorry TT - but what TT did was not a test. And I don't take kindly to other people either covertly crawling my website contrary to law or convention, or telling me what conditions I may or may not impose on visitors to my sites, or telling me how to respond to illegal use of my content. Blocking access may be the only way to stop rogue hackers. It shouldn't be necessary for a major UK ISP. Are a small site's rights any less than those of a large site? That's an interesting POV. Personally I would have thought a major UK ISP would have responded to a clear communication from a website telling them to stop their crawling. But it seems that is asking too much from TalkTalk? Undentified robots. No customer or website consent. Misrepresentation of identity. Breaking functionality of sites. Ignoring robots.txt. Refusing to stop when requested. Breaking clearly communicated website Terms and Conditions. Refusing to face the consequences. I think anyone who objects to that lot is being entirely reasonable. YMMV. One thing I do agree on - it will be interesting seeing what large sites say about this. Amazon for example? |
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I don't think small sites have rights that are any different from a larger site, but if a larger site (like the aforementioned Amazon) complains, Talk Talk are more likely to listen.
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Oh, I wasn't discussing the legality of it. Merely stating that if a major site (like Amazon) expresses concerns about it, Talk Talk are more likely to listen the them than they would you or me regardless of whether their actions are legal or not.
If I go to Talk Talk and say "Your actions are illegal, and I will block your users", they are likely to say 'Yeah Yeah", go on about their business and forget about me. If Amazon say the same to them, they are going to sit up and take notice. |
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the thing is even if it is a small site that takes TT to court to enforce charges for accessing their website it sets the same precedent as a large site like amazon if they win
also what we seem to be seeing is there is shareware which is free for private (not for profit / non commercial use) but companies have to pay a licence as they are using it for a commercial purpose all that is happening is some websites are now using this same model if they are sucessful in applying charges to corporates like talk talk for access it would appear to potentailly scupper similar style schemes from all ISP's |
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It is somewhat amusing that website owners think they are entitled to charge ISPs to access their site, their property on the Internet, while jumping up and down to keep the net 'neutral' and prevent ISPs from running their networks, their property, in any way which may prejudice them.
This aside I've no doubt the usual people will be writing to Talk Talk, MPs, Europe, The UN,The Pope, Mahatma Gandhi, God and whoever else even though it doesn't affect them in any way to complain, because that's what they do, and Talk Talk will likely give the usual PR nonsense, then fire an incompetent junior legal advisor who gave this the thumbs up and drop it because it's simply too much hassle. Different day, different company, same people protesting, probably same results due to carelessness of said company. |
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the same way some newspapers are now charging to access content you make it sound like the web sites are charging the ISP's for their customers access the websites from the ISP network, which is not correct |
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I am not saying that big business always wins against the little guy. It doesn't. Ask McDonalds. |
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From the view point of a website owner & developer, I own sites that have a million hits a month, compared to the Amazons of this world the sites are small, compared to a lot of sites they are big. I just think of them as small sites doing a service to ordinary broadband users. The sites are copyright and have database rights. Why should I allow anyone to use the sites contents to enable them to market a commercial product from which neither the sites nor I get a return. I do find it a insulting to be classified as "the usual people will be writing" and "same people protesting". |
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If we follow this to its' logical extreme (your content is, contrary to your apparent opinion, in no way being served by Talk Talk and used to generate revenue any more than web caching would be considered to do so) all ISPs should be paying all website owners for the privilege of being permitted to deliver their websites to their customers. Still the controversy has done wonders for your traffic, and in turn ad revenue I'm sure. ---------- Post added at 23:35 ---------- Previous post was at 23:25 ---------- Quote:
Again, presumably next will be charging ISPs for the pleasure of being able to deliver their content to their customers. I thought this was all about privacy? Given the costs of this exercise to content providers are virtually zero and the actual process isn't really much different to web caching from the content provider point of view, caching sites and serving them up locally is also a commercial gain to the ISPs through savings on transit and peering, and indeed is the ISP actually delivering the content in full ensuring zero ad revenue for the content provider are we getting to plain old greed now? Or are we just getting onto that someone had the idea that this was a way to stick it to 'the man'? So, yeah, I'd welcome some explanation why caching entire sites and in turn serving them up from caches is quite acceptable and drew no complaints while establishing a database, with no need to actually hold the content post-analysis, is so reprehensible that it demands what I can only consider juvenile action like this? We can have nice circular arguments about legality, etc, but my opinion is that the action is juvenility dressed up in a bit of contract law. EDIT: Another thought as I was loading the dishwasher. A few browsers, most notable Internet Explorer 8, contain anti-malware features which presumably must necessitate the analysis and referencing of websites in a database. Then there are all the externals guards which use a combination of analysis and a database. You guys have started billing Microsoft, Symantec et al too for their use of your 'content' for commercial purposes, right? |
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Ignitionnet, I am not sure what your aim is here, to ridicule people for trying or to support the ISP.
As for the caching of websites by ISPs that would be illegal. Do you own a website that you have designed, built and written a lot of the content for? |
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Frankly you're wrong - if you aren't ntl were breaking the law for many years. I don't remember seeing you or any other content provider launching any kind of legal action or reporting this criminal activity. Quote:
If you think you've a strong case get the court summons issued and report them to the police if you think their actions are illegal. If it helps this may be useful. If they were copying your content verbatim and passing it off as their own I'd be totally with you, as it is they are scanning the pages their customers are visiting for malware and classifying it. If anyone should be offended it is their customers whose privacy this potentially endangers, I am at a loss as to how this prejudices you or violates your rights as a content holder. If automated processing of content for malware / virus detection purposes is an issue does this mean if I create a program I can charge Google if their GMail service virus scans it? Does this make the scanning of any content by a virus scanning program a violation of its' copyright? If you could address this, my main point, presented in these several ways rather than incorrectly stating caching is illegal, trying to garner sympathy as a content producer, and trying to assess why I disagree with you it'd be most appreciated. |
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Oh that's it, that has to be the most ridiculous thing I have read in this thread so far. :) Hatari, with respect, if you're going to come here and make statements like that, PLEASE be prepared to back those claims with some fact. I'll help you. http://www.legislation.gov.uk/uksi/2...lation/18/made There is nothing in "The Electronic Commerce (EC Directive) Regulations 2002" that states that caching a website as part of a networks normal course of business is illegal. |
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This may also clarify the issue (at least in the US of A).
Pinsent Curtis Quote:
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Would also be interesting if you could inform me on how you know ntl were obeying this code. |
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This is the code.
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<meta http-equiv="Pragma" content="no-cache"> |
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If you want to ensure the cache complies you actually need to use HTTP 1.1 cache control headers. You may find this webpage useful as it both intelligently discusses caching, explains properly how to ensure your content isn't cached, and gives some discussion as to why obsessively setting pages to not be cached isn't necessarily a good idea. I suspect you'll ignore that bit and start obsessively adding no-store cache-controls to your pages but *shrug* it's your bandwidth costs :) It's worth noting that some hardware, which caches at the bitstream level, will cache your pages anyway. I work for a company which manufactures such hardware and neither we nor any of the other vendors in that market have had any lawsuits from any content providers, still if you want to be the first that's your prerogative. Again, how do you know you weren't being served pages from the cache? You have just said that you know because you were on ntl - how did you know? In a number of cases the response to that meta-tag from caches that actually honour it is to cache the data and validate with the source site in a similar manner to how they react to the cache-control no-cache header, then serve the page from disk anyway so they are storing your content. Just a few points. There seem to be some quite gaping holes in knowledge on one side of this argument which don't really advance the issue. Few things undermine one's argument as much as making statements which are incorrect. You're aware P2P caching is legal I take it? As are Usenet / NNTP servers? I would suggest this is rather more shaky legally thian ignoring a non-compulsory tag in website code. If Cisco / Microsoft / Yahoo / Google aren't suing ISPs for caching their IP I can't say I rate your chances too highly to be honest. |
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First off it is a legal obligation to comply with the code specified.
Second I know NTL did not cache the page for one simple reason, the content on the page would be updated wen I uploaded new content to my web server. Now plese stop trying to defend the undefendable. I am not going to reply to you any more. |
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I suppose copyright law might apply. |
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Maybe you need to talk to a good Copyright lawyer. If the T&Cs of a website forbid caching then caching is illegal, that is in the code or robots.txt or any other T&C. Google do not cache sites if told not to nor do any of the major search engines.
As for TT, they have been sent the T&C under which they are permitted to access/attempt to access my websites. As for gaping holes in my logic, I would be interested in exactly what they would be. If TT breaks the T&Cs then there are several routes that will apply. If they obey the T&Cs then they will not be accessing/attempting to access my websites. Someone mentioned Google. As part of the agreement with Google a site will be malware free, else Google have the option to remove it from the search indexing. Google index some of my sites with my permission. If I change robots.txt to bar Google, Google stops indexing. In addition, as I mentioned above Google does obey non-caching code on pages. TT has ignored robots.txt on some of my sites, which bars them. Now if you want to know what I am doing about it you will have to wait and see as it happens. Sorry this is a public forum and I am not going to publish for the world to know what or when I am doing this or that. Yes, I will publish what has done, as I have to date but only after it is done. |
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ntl's caches may well have been treating your content in the manner I described - verifying it with the origin server then serving some content from the cache - you have no way to know this is the case or not without having detailed logs of the transactions. I can defend whatever I wish, sticking your fingers in your ears and singing 'I can't hear you' because you can't back up your points merely undermines your arguments, not mine. You clearly didn't know how cache control works and made a blanket statement which you can't cite any kind of proof for. ---------- Post added at 11:11 ---------- Previous post was at 11:10 ---------- Quote:
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Breaking T+Cs is not illegal, if these copyright lawyers of yours are telling you this they are quite mistaken. It may leave a civil suit open but it is most certainly not against the law. I look forward, with interest, to seeing how this pans out, presumably in court. |
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Please show/link to the statute to which you refer.
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I do believe, however, that UK copyright law allows for a form of caching though. I'll admit, I could be wrong. |
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I'm struggling here. Hard to take you seriously when you claim any and all caching is illegal and refer to consulting with lawyers and are insinuating that you are taking legal action against Talk Talk. Sorry, just difficult to take comments at face value when you refuse to provide any kind of information to back it up. If it helps though for those jumping on the RIPA bandwagon this is probably not a violation of RIPA - it could be considered to be an automated process as there is no point where the data is available to humans, alternatively it could be said that it is being used for malware prevention and that malware prevention is a part of the communications service. Quote:
Clearly ISPs, especially those the size of Talk Talk, simply don't have the resources to police such things especially if large amounts of web masters jump on the bandwagon. It soon becomes more efficient to simply ACL said sites on border routers. Someone pass me some popcorn :) |
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You are going to have to tell someone, sometime - if your premise is not open to public scrutiny (quite amusing for someone who is fervent about openness:D), not really much chance in court, is there (it's not Perry Mason/LA Law, where you can suddenly suprise the other side with previously secret evidence, you know ;)). btw, T&Cs don't supersede the laws and statutes of the land, you know - they have to be aligned to them, or they are, in themselves, valueless (such as a T&C that states something that is illegal is invalid). |
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Stuart by giving that information here that will signal the route/s I am going down. If anyone is really interested in what is going on, the whole thing is documented at http://www.the-phoenix-broadband-adv...ic,1828.0.html complete with copies of correspondence. BTW All, please read my posts and don't make assumptions about what I write. I will not be bothering to reply again. |
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b) lack of information and clarity often leads to assumptions being made c) bye |
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I note you claiming that Stalk Stalk is illegal - I have doubts. It's not Interception by the RIPA definition any more than an ISP scanning one's email for viruses could be considered as such. Trying to claim 10 pounds per connection from Stalk Stalk doesn't strike me as something that'll go down too well in court. Claiming copyright breaches - I don't see how Stalk Stalk is breaking copyright any more than a visitor to your website is breaking copyright. Yes, we download your content too. Complaining about ignorance of robots.txt is a bit odd, the robots.txt file is for things like the Google spider which traverse through links, etc, of sites. It is in no way respected by caches. If the Stalk Stalk software is merely replaying customer requests it is not a spider, so no need to honour robots. I just went to two of your sites - there is zero cache control on there. Odd that, given caching is illegal according to you, you do none of the well known mechanisms to prevent it. I even went as far as capturing a full packet level transaction for each to see if there were any HTTP 1.1 cache-control headers present. Couldn't see any. Your .org.uk website selling site design. IANA but I understood that a postal address is required for websites which are offering goods / services? You don't appear to have a limited company registered at Companies House - somewhat odd that you are looking for business on your design site and claim to have designed million hit per month sites. Can't see such million hit per month sites anywhere on your portfolio or even a reference to building such sites either - strange, I would have thought this would be a fantastic selling point. I would suspect that keeping the information on your site is purely about driving traffic to that site up. As it will inevitably be looked at by Talk Talk there is certainly no legal motive there. I really, really am looking forward to seeing if any legal action happens. I must confess some doubts that it will, especially having seen the emails which will, inevitably, be used as part of the action. I am sure that what could be construed as an attempt to extort Talk Talk will go down fabulously. Yep I may well need some popcorn. Bye! EDIT: Just read your recruitment thread on Think Broadband. Nice touch having the correspondence initially in the open then making it registered users only. Pretty lame excuse, if you could happily spot the Stalk Stalk boxes, they apparently being their two DNS servers, it seems odd it would suddenly get more difficult and require you to make the site registration only. If you were that concerned about your site's security from Stalk Stalk's boxes you'd just HTTPS it - it is hosted by a company that gives free SSL after all. Someone posting how you aren't a dictator is also a nice touch, enjoying the advertising and non-answers in your own posts too. Still at least we get to the crux of what you're after in the end - money. Amusing. |
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The discussion seems to be descending into personal attacks which is regrettable. Surely an intelligent person doesn't need to resort to that sort of thing? Wouldn't it be better for us all to stick to the topic rather than go for the person? It looks like the useful part of this thread is over.
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Breaking the law is indeed breaking the law, however you have not demonstrated that the law has been broken. I'd be quite happy to make an argument that website content caching is a 'permitted act' under either section 31 (incidental inclusion) or section 72 (free public showing of a broadcast) of the UK CDPA. |
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Just to try and get back on topic if possible:
The C/F terms and conditions say the following: http://www.cableforum.co.uk/about/21...and-conditions Quote:
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And if they kept doing it, no matter how much you told them to stop? I'm just using this site's T&Cs as an example of a website asserting it's right to control access and use. I'm not citing the examples above and saying that the TalkTalk system breaks those particular terms. My experience has been that C/F tend to take a fairly robust attitude to enforcement of their T&C's. As do other websites. |
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If someone breaches our T&Cs, they get warned. If they do it repeatedly, they get 'banned' - that is, their posting rights are permanently revoked and we actively seek to prevent them from re-registering. What we don't do is attempt to prevent them from accessing all those parts of the site which are publicly viewable without registration.
The fact that a website is published means that the publisher implicitly accepts that certain things may be done with it. The question here is whether the creation of user accounts with additional privileges is analogous to the use of certain lines of code to attempt to control the behviour of other, automated internet systems. Our membership system requires active human involvement and specific agreement to a set of conditions, in order to gain access to parts of the site that are inaccessible otherwise. I don't see that as being much of a comparison with a line of code that asks a spider or other web cataloguing system not to record certain content when that content is visible and not protected by any password. Of course, you might then want to argue that the code in question amounts to a password protection against web-crawling systems, and that by ignoring it, the operator of that system is effectively 'hacking' your site. Personally I can't see a judge going for that. |
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Some of your comments above suggest you are not aware of the basics of the dispute between certain websites and TalkTalk. I suggest that you read it all up again, because the things you are saying above, clearly indicate some mistaken assumptions about the actions certain website owners are taking. Especially when you make reference to what judges might or might not "go for". The TalkTalk members forum should give you a grasp of the basics and it is available to all to read. Another hypothetical question - how often and how comprehensively does your C/F site get scraped? If I was to use - say - the firefox addon Scrapbook Plus to download the content of the entire C/F site, twice a day? Using a dedicated server and a nice big fat terrabyte level hard drive? What would you do about that? Let's assume for the sake of argument that I was not a member of C/F - just a commercial operator, compiling a marketing or malware database for which your site's content was a valuable component. Any comparison to any actual scraping exercise carried out by any particular company is of course, entirely accidental. Or if I got tired of the screen scraping, and decided on a DdoS attack instead. Would you act to prevent that sort of abuse? I suspect the point would come at which you would enforce your rights. How? Website owners have rights. They set Terms and Conditions. They notify those Terms and Conditions. Others can abide by them or not access the sites. I think the way C/F cleverly puts it is like this: Quote:
TalkTalk are of course free to NOT visit my site, NOT to scrape it, NOT download material from it, or NOT impersonate their customers while visiting it. I've told them that very very clearly. It's a very simple point but one they are struggling to grasp - and they don't seem to be the only ones. |
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The US instinctively understand that isps are in a position of responsibility which is easily capable of being abused. It is one thing to ignore the privacy of individuals but by doing that en masse an isp can profile other online businesses merely by data analysis of ingoing and outgoing traffic of individuals.
What happens when a large multinational conglomerate (possibly foreign owned) acquires an isp and starts analysing traffic to UK competitors businessess? Online businessess have to cry foul to the UK government till a rigorous set of laws are made regarding isp activities and these laws are properly policed and properly enforced. |
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Further information on the ICO involvement so far on this issue is here http://www.whatdotheyknow.com/reques...ncoming-111620 and http://www.whatdotheyknow.com/reques...alk%20talk.pdf http://www.whatdotheyknow.com/reques...e%20tt.pdf.pdf Seems to be something of a slap on the wrist for TalkTalk from the ICO and it is ongoing.
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And from the whatdotheyknow website Quote:
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....but, but ....
The information hasn't been republished in full, it's been linked to, which is the established way of complying with copyright laws on the 'net. (Even the Daily Mail fan-boys do that) |
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Strange - it looked to me as if whatdotheyknow were publishing it in full........
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Anyone interested in getting back on topic on this one and actually discussing the content of the FOI revelations that I provided a link to?
for example - the TalkTalk explanation of how their system works and the difficulty of reconciling the claims of TT to not be processing personal data in the urls they intercept and harvest, with both the user experience of personalised urls being used by the TalkTalk system to access sites just accessed by customers (and breaking some of them because of that), and the website evidence that the urls used by the TalkTalk system did NOT have personal information removed from them? Or the fact that the ICO are not happy that TalkTalk kept quiet about it even in regular liason meetings with the ICO during the period of the trial? Or the fact that the ICO are not happy that customers weren't told by TT what was happening? Or the fact that the ICO are still reserving their position on the DPA/PECR side of things and are not declaring it all legal and above board? Still - if you prefer a discussion about how to squeeze the STalkSTalk genie back in the FOI/Whatdotheyknow bottle, don't let me stop you. Here's an article you will no doubt enjoy - Tony Blair explaining just how jolly difficult government can be with the FOI Act getting in the way. (about para 29) http://www.guardian.co.uk/politics/2...rney-interview |
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this stalking system replays the content from a different source, it is the ISP who is making this second request(using the url scraped from the users communication with the website) not the ISP customer as to the costs, depending on the package a websites is on with its hosting provider, a number os packages have bandwidth limits or costs, whilst these may not be large to some people to smaller niche sites they could make the difference between profit and loss Quote:
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but this system IS NOT caching pages, it works by stripping urls form a communications stream, which are then passed to another server and then the URL's are replayed to the website by the talk talk equipment to enable them to scan the pages whilst talk talk will be offering this as a "free" service to its customers it will be used as an "added feature" or "incentive for customers" and so may be seen to provide indirect revenue by the fact of more customers, businesses like talk talk will not put this sort of system in place just for its customers without seeing a clear cost benefit at the end of the day Quote:
a patent from huawei that seems to fit the system in use seems to suggest the sytem can "categorise" pages it does not say what for though, i will leave other to speculate on that one |
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Who verifies what an isp (or search engine company) is actually doing with it's hardware and software?
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Your lack of knowledge of the details here, is leading you seriously astray. This dispute between webmasters and TalkTalk is not about privacy. It is about enforcing the terms and conditions for access to web sites. Their are privacy and interception issues that relate to TalkTalk's programme, sure - and those are matters for the enforcement authorities (ICO, police, CPS). But don't get confused between privacy and contracts. |
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http://www.official-documents.gov.uk.../7586/7586.pdf
and http://www.lse.ac.uk/collections/inf...P_Briefing.pdf which provide some useful guidelines as to what does and does not constitute "traffic data" and "communication data". It is quite illuminating comparing TalkTalk's published statements of their own ideas about those definitions with the government's own definitions. Especially: (from the gov.uk pdf) "traffic data may identify a server or domain name (web site) but not a web page" and giving an example of "traffic data" "web browsing information to the extent that only a host machine, server or domain is disclosed;" |
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The privacy / interception issues, sadly I do not really have the time to investigate extensively, I not retired/semi-retired so I'll just stick with having profound doubts. ---------- Post added at 13:05 ---------- Previous post was at 12:51 ---------- Quote:
You're an admin on Hatari's forum, I don't for a second take your opinion as being unbiased any more than his money grab. Quote:
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There is a very easy way to stop this, that Hatari, et al are instead choosing to send bills and even discuss enticing Talk Talk to sites in order to bill them just undermines. I would strongly suggest learning what the phrase 'Without prejudice' means given the approach taken. Quote:
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Speculating is getting into tin foil hat territory, which is admittedly modus operandi but has no place here. Talk Talk operate DPI, they can trivially play games with content through that if they so choose. 'Well known ranges'? You guys have been discussing the IP addresses that Stalk Stalk is using for months and done nothing to block them. Quote:
Others could be content classification, age appropriateness, etc. They wouldn't be the first or last company that does this. I do get what you are saying, I just fail to see the problem. You are very aware of where these connections are coming from yet, as webmasters, you jump up and down about how these systems are violating your rights yet you do not choose to take the most rapid approach to remedying the breach - block the servers - instead discussion charging for access, creating redirect loops to DDoS the ISP and other things. Just block the damn things and get on with whatever behind the scenes. Again - modus operandi - get attention and be seen to be sticking it to the man. In Hatari's case of course get attention then close off your forum to increase website traffic under a lame excuse of 'security'. I'm sure it's no coincidence that the people posting on this thread are only seen for things like Phorm and CView. Any wonder I cast a cynical eye on this campaign, especially when no serious action is being taken to remedy the 'issue' but only ways that create more drama? If you like I would be happy to assist you guys with the appropriate configuration to block the Stalk Stalk servers, just let me know. Given your profound indignation I'll even do it for free. Yes I'm being an ass - pretty much as the other side will be when they ask 'If it was that much of an issue why didn't you take 2 minutes and block the servers from contacting your site instead of trying to extort large amounts of money for each access which would have cost far less than 1/10000th of the requested charge?' or maybe 'Could you explain why you were discussing ways to use the service to engineer an attack on Talk Talk's network?'. TLDR I seriously do get your point, however the legal high ground has been lost through the various emails, all usable in court, containing nonsense, and most of the moral high ground is gone through the tabloid way in which Hatari has gone about this. His cynically closing the appropriate section of the website off and advertising it to drive up registrations, the absurd level of the charge he wanted to level at Talk Talk, the poorly spelt and punctuated babble he sent to Talk Talk, even the silly way he got all cagey and tried to advertise for hits to his site on here as well. Talk Talk were out of order with this and could have done it a lot more cleanly, the stuff I've read has been laughable and derisory. Any court action will be a mess, on what was potentially a nice, clean open and shut case that would have slapped Talk Talk in the arse for their actions. It's a shame that a real professional didn't take this up and run with it. |
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Once again you are unfortunately making statements that because of your unavoidable ignorance of the details, are understandably wide of the mark. Probably best to stick to discussing the publicly available material. Think for a moment about unwise allegations like: Quote:
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The rest of the rather highly charged allegations (EXTORTION? - careful!) I will leave to wither away on the vine. There are more profitable discussions to be had on other matters. I'm still waiting to hear some intelligent comment on the 3rd party material I posted earlier on this forum. I've always understood that highly charged, personal and libellous comments were not approved of on C/F. Nor are public squabbles. *********************************************** I'll just repeat the last post I made in case it gets lost in this other stuff. http://www.official-documents.gov.uk.../7586/7586.pdf and http://www.lse.ac.uk/collections/inf...P_Briefing.pdf which provide some useful guidelines as to what does and does not constitute "traffic data" and "communication data". It is quite illuminating comparing TalkTalk's published statements of their own ideas about those definitions with the government's own definitions. Especially: (from the gov.uk pdf) "traffic data may identify a server or domain name (web site) but not a web page" and giving an example of "traffic data" "web browsing information to the extent that only a host machine, server or domain is disclosed;" |
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However, the fact that you guys seem perfectly happy to talk about what you are doing in public would suggest (to me at least) that while you may or may not have obtained legal advice, it hasn't gone that much further than that. |
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No personal squabble here, just stating my opinion. I don't know you as a person nor do I have any desire to so can't judge you. Per earlier threads it would appear that all content is fine so long as it's on the right side of the discussion. There is nothing wrong with highly charged comments. I'm sure the moderators appreciate your concern though. |
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But feel free to speculate away (preferably in private) - but it doesn't make for a very profitable discussion here does it? Now where was I before I was so... **************************************** http://www.official-documents.gov.uk.../7586/7586.pdf and http://www.lse.ac.uk/collections/inf...P_Briefing.pdf which provide some useful guidelines as to what does and does not constitute "traffic data" and "communication data". It is quite illuminating comparing TalkTalk's published statements of their own ideas about those definitions with the government's own definitions. Especially: (from the gov.uk pdf) "traffic data may identify a server or domain name (web site) but not a web page" and giving an example of "traffic data" "web browsing information to the extent that only a host machine, server or domain is disclosed;" |
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FYI:
The group mentioned in this thread are not the only ones taking action on this matter. There are others of a more political persuasion who are in discussion with Talk Talk, and who have taken legal advice, without making any noise in public. However they have different concerns, specifically network neutrality, rather than concerns over content rights. The Huawei solution is virtually identical in operation to the Great Firewall of China, not surprising given it's the same hardware vendor. The solution performs various heuristic analysis in order to combat fast-flux malware hosting. More to come. |
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Why don't isps concentrate on restricting the ip addresses that initially place malware and such on the internet?
And follow that up with prosecutions? |
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This is not a willie-waving contest. It would seem that TalkTalk are coming under pressure from several directions at once, and in respect of several different aspects of their monitoring and tracking "malware detection" process. So far, I am aware of the ICO who is currently investigating DPA/PECR concerns, website owners who are concerned about their rights to control access to their sites, and this action you have mentioned from parties concerned about network neutrality. (now of course, making a noise in public, via your post). And there may be further criminal law consequences too arising out of what TalkTalk have done, which will be for the relevant enforcement or prosecution authority to report on as and when they see fit. I'm not aware of any group of websites taking action over content/copyright issues but perhaps you have more details of that. Which website owners are those? All of which seems to me to be likely to give TalkTalk a number of headaches. I have no interest in stopping, libelling or ridiculing, any of them. In fact I'm trying (doggedly) to encourage discussion of some aspects - particularly the defnitions of traffic data, and communications data given here in official guidelines. http://www.official-documents.gov.uk.../7586/7586.pdf and http://www.lse.ac.uk/collections/inf...P_Briefing.pdf Quote:
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If there is nothing to do with content or copyright issues behind it all fair enough, just how it comes across. |
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i fail to understand how where i am an admin has anything to do with this topic
if you actually look i have made few posts there, on the talk talk topic as far as i am concerned this is about a webmaster ability to control access and if they require then the ability to charge for commercial access to a website this service provides nothing to the website (does not provide traffic like search engines etc) this service is easilly defeated by websites by using soure ip to serve a different page to mask any malware it is supposed to identify and it provides no protection for the first visitor as the site is checked after the visit in short it is about as usefull as a chocolate teapot |
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How serving malware via a different IP address would make any difference would also be good to know. The Huawei technology is, hrm, rather good at analysing content by all accounts. Thanks in advance. Interesting to know how this works in more detail. |
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using various scripts a website can serve a different page depending on what the source IP of the request is, i know of several sites that do this (no to avoid malware detection but to provide a polite notice to users from certian ISP networks) the current information is it only follows talk talk users after the event, it does no proactive spidering as far as i am aware, unless you can provide information to the contrary |
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I have asked and understand firstly that this is an extremely unlikely course of events, given previous experience from anti-malware that does spider and stroll the internet and secondly that the system has countermeasures to complicate this. No specifics were given sadly, but to describe this as being completely pointless as a service would strike me as harsh. On the one hand an argument has been made that this service is different from other anti-malware because they come from well known IP ranges and are easy therefore to identify but on the other it's described as useless because malware can be tailored to hide from it. This is a rather contradictory series of statements. I was not aware of spidering but it was mentioned as a possibility in this thread. If there is no spidering done this service doesn't have a requirement to read robots.txt as far as I'm aware. This is to be read by bots when they follow a link to another site - robots.txt is the first file they should read to ensure they behave themselves. Given that ignorance of robots.txt is a charge levelled at the system that it would appear to not have functionality necessitating reading robots.txt is relevant. |
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but evidence did not support this |
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Why ask the same question twice, just in a different way, RJ?
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Are we to take from this that your battle is won and that they have agreed to your specific terms in relation to access to your site? |
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