Slow in Brighton Again
 

Very slow speed in Brighton again 4.09 mb/s ...........

cont.

Just had a 45min runaround from VM and they are going to send out a new Modem !

Strange how the speed has now inproved to 8.16 mb/s might be the new modem on its way.......

Re: Slow in Brighton Again
 

speeds tend to temporarily improve when contacting VM, I have had the same various times. Is conveniant when they ask you to run a speedtest that this temporary improvement happens. :)

Brighton Speed 3.51/3.26/4.26 etc
 

Very slow tonight just did a few speed tests:

Download 3.51/3.26/4.26 etc etc
Up .96/.64/.64 etc etc........

So yet again we aint getting wot we pay for in Brighton.

Re: Brighton Speed 3.51/3.26/4.26 etc
 

whats your power levels mate.

I did try asking another member whos in Brighton whether things have improved.. I didn't get a response.

Re: Brighton Speed 3.51/3.26/4.26 etc
 

also in brighton been slow for months.

Locked QAM256 10 55616000 Kbits/sec 298750000 Hz 6.7 dBmV 43.7 dB Hybrid
Locked QAM256 13 55616000 Kbits/sec 306750000 Hz 6.9 dBmV 43.5 dB Hybrid
Locked QAM256 14 55616000 Kbits/sec 314750000 Hz 6.7 dBmV 43.2 dB Hybrid
Locked QAM256 15 55616000 Kbits/sec 322750000 Hz 6.7 dBmV 43.2 dB Hybrid

Re: Brighton Speed 3.51/3.26/4.26 etc
 

there not too bad. post your upstream too mate..

Re: Brighton Speed 3.51/3.26/4.26 etc
 

Locked ATDMA 2 20480 Kbits/sec 35800000 Hz 45.0 dBmV

---------- Post added at 18:31 ---------- Previous post was at 18:26 ----------

it fluctuates at peak time daily hugely

Re: Brighton Speed 3.51/3.26/4.26 etc
 

By how much? what readings does it give you?

100Mb update is due in April!! Upload update has been done. hmm..

have you got TBB monitors active, ping monitors?

---------- Post added at 18:34 ---------- Previous post was at 18:33 ----------

have you had outages?

http://ukinternetreport.co.uk/cmts/d...&town=Brighton

Re: Brighton Speed 3.51/3.26/4.26 etc
 

atm its gone back to being ok. upload is always fine but earlier DL was down to 0.5mbps this happens nearly every evening and during the day on weekends. No monitors atm. We had an outage on tuesday. If you have any monitoring tools you would recommend i'll get them running.

Re: Brighton Speed 3.51/3.26/4.26 etc
 

Im posting from my phone now i cant post links. Put thinkbroadband in google itll be the first result. Should be. Register an account. Then from the main page to your left look for tools. Click on it and tben ping monitor. Complete the questions then apply the set up of the monitor.

You can then share live monitors. Or print screen... Remove your IP before sharing :)

Important- enable ping within your router settings if youve got the SH login to the interface and go to advance settings. Its on the dmz page i think have a look its within one of the settings tabs to the bottom.

Re: Brighton Speed 3.51/3.26/4.26 etc
 

Now 20.47 and its: Down = 2.10mb
Up = 0.96mb

I pay for 10 !

Re: Brighton Speed 3.51/3.26/4.26 etc
 

if you know how to download form torrent grab a ubuntu torrent during the peak times and post the tranfer speed

also what does your uplaod power levle change to and by how mucha a slight flucation is ok but anything more than 0.5-1 will be causing problems and will needa tech to resolve

Brighton @ 4277Kpbs
 

Brighton at 4277Kpbs at 18.15.

still paying for 10 .........

Re: Brighton @ 4277Kpbs
 

is that speed you got from a download or from a speed test? If tha is kiloBYTES per second from something you have downloaded then it is false reporting because that would mean you are on 50mbit which I very much doubt with your current modem and docsis1 (which you'll more than likely be on).

If it is likoBITS per second from a speedtest then that is what I would expect on a Saturday evening, you are getting half of your 10000 kilobit (megabit) throughout.

Re: Brighton @ 4277Kpbs
 

Try http://www.speedtest.net/ and post the speed from there.

Re: Brighton @ 4277Kpbs
 

Yes it was a speed test sat eve.

New test Sun morn 9.25 = Ping 26ms. Down 9.79. Up 0.97.

Much improved from last evening.

Re: Brighton @ 4277Kpbs
 

Sorry if its a lame question.....how do I post the speed from there ?

http://www.speedtest.net/result/1753318580.png

Is this the way i'll give it a try........

fast at the moment. New to speedtest site it will take me a while to look around any tips ?

Re: Brighton @ 4277Kpbs
 

Click share and then forum link and post the link and it will look like this below.


https://www.cableforum.co.uk/images/...2012/02/97.png

Re: Brighton @ 4277Kpbs
 

https://www.cableforum.co.uk/images/...2012/02/96.png

Bingo thanks that will be useful later this evening or when it slows up.

Re: Brighton @ 4277Kpbs
 

Its a miracle :
https://www.cableforum.co.uk/images/...2012/02/93.png

Sun 05.02.12 20.53

Re: Brighton @ 4277Kpbs
 

that's cool. You cant expect to get that all the time though, especially on Friday evenings and during the day time over the weekend. That is pretty much your max speed.

Re: Brighton @ 4277Kpbs
 

Hello Max

I have just received these:
https://www.cableforum.co.uk/images/...2012/02/89.png

https://www.cableforum.co.uk/images/...2012/02/90.png

Pleased with those, taken a long time. Just goes to prove it can be done............

Sunday Speed in Brighton 21.17
 

https://www.cableforum.co.uk/images/...2012/02/36.png



https://www.cableforum.co.uk/images/...2012/02/37.png

https://www.cableforum.co.uk/images/...2012/02/38.png

It can be done with a struggle:.........

https://www.cableforum.co.uk/images/...2012/02/39.png

Re: Sunday Speed in Brighton 21.17
 

Students, mate.

Re: Sunday Speed in Brighton 21.17
 

Students are not his problem. they meaybe Virginmedias problem but that's something Virginmedia should deal with.

If they can't offer the speed advertised they should reduce the advertised speed and offer a reduced price. Sky could offer me a 30Mb ADSL connection but then say

STUDENT MATE when I ask why I'm only getting 14Mb. But Sky told me expect 7-12Mb..I get 14..

Yes Sky have made a decision internally to under estimate a users speeds.

Re: Sunday Speed in Brighton 21.17
 

i thought there was a new rule saying everyone had to be within 10% of advertised speed?

Re: Sunday Speed in Brighton 21.17
 

More like 10% people had to be at advertised speed...

Re: Sunday Speed in Brighton 21.17
 

ah, well that is not good then

Re: Sunday Speed in Brighton 21.17
 

yep that rule is a big let off. ofcom/asa are considering changing it tho so it has to be 10% in any given area.

Re: Sunday Speed in Brighton 21.17
 

absolutely, it should be that as a minimum. For me it is reasonable and common sense to expect 50% of customers to be able to get the advertised speed. If the majority of customers cant get the speed you are advertsing at some point during the day then it isnt a 100mbit connection (as an example). They should say it is a 70mbit connection if that is what 80% of people get and if you get any more than that then it is a bonus.

Re: Sunday Speed in Brighton 21.17
 

The problem with that is the "universal" advertising of "Up to" on the ADSL side would have to be severely skewed and I see no need for it to be - all providers there already offer fairly accurate estimates of what my line will sustain while the "Up to" tells me what technology it is using and what it's capable of.

If they changed things to work the way you're suggesting, we'd end up with ADSLMax, ADSL2 and ADSL2+ all being advertised as "Up to 8mb" even though the performance would be vastly different between them.

Re: Sunday Speed in Brighton 21.17
 

I can go with that. So basically we need them to adopt the adsl practises and say although it is up to, you'll only get xxx in your area. They can do this in conjunction with the postcode checker and give the average speed for each tier in that area

brighton Slooooow Again
 

21.02.2012 @ 20.43ish.

https://www.cableforum.co.uk/images/...2012/02/29.png

https://www.cableforum.co.uk/images/...2012/02/30.png

https://www.cableforum.co.uk/images/...2012/02/31.png

Re: brighton Slooooow Again
 

another day. another thread. b'town sucks

Re: brighton Slooooow Again
 

Re: brighton Slooooow Again
 

I think brighton gets the same issue every single year for at least the last 3 years. It looks clear to me VM are not motivated for whatever reason to add the necessary capacity to fix it. Same old issue with VM (ntl) that problem areas stay as problem areas.

Re: brighton Slooooow Again
 

Re: Sunday Speed in Brighton 21.17
 

Brighton Slow Again
 

https://www.cableforum.co.uk/images/...2012/02/14.png

https://www.cableforum.co.uk/images/...2012/02/15.png

https://www.cableforum.co.uk/images/...2012/02/16.png

Re: Brighton Slow Again
 

When is brighton ever not slow?

Re: Brighton Slow Again
 

yeah, you don't need to make a post every week to let us know it is still slow

Re: Brighton Slow Again
 

how do u get 500gb internet?

Re: Brighton Slow Again
 

it is 500mbit (not gigabit) and he gets it because he clones other peoples modems on 100mbit and daisy chains them all together 6 at a time and normally gets about 530mbit out of it. I don't know how he manages the upload speed though because that is 30 modems (10 up) connected in a parallel circuit and I didn't think that was possible.

Re: Brighton Slow Again
 

Lol.


Oh it's possible everywhere except Brighton.

Re: Brighton Slow Again
 

can you not use the first thread yoi created?

b'town sucks.

Brighton = 488.2kB/s
 

https://www.cableforum.co.uk/images/local/2012/02/5.png

sorry try this

https://www.cableforum.co.uk/images/local/2012/02/6.png

Or this:
https://www.cableforum.co.uk/images/local/2012/02/7.png

https://www.cableforum.co.uk/images/local/2012/02/8.png

re: Brighton = 488.2kB/s
 

Or this

http://www.cableforum.co.uk/board/12...low-again.html

Or this

http://www.cableforum.co.uk/board/12...n-21-17-a.html

Or this

http://www.cableforum.co.uk/board/12...oow-again.html

re: Brighton = 488.2kB/s
 

seriously another thread created ?

seeing as your getting such low speeds and VM having a pretty dire network why not move to infinity if its available or even ADSL.. sky have an offer on.

re: Brighton = 488.2kB/s
 

Sorry but Virgin do not have a dire network, my speeds have always been fine, just look below.
BT have had a terrible network for years and that only just been cleared up a little with Infinity, those that can actually get it.
There are always going to be areas on both Virgin and BT where the internet is going to be slower than it should be.
What the OP should be doing is phoning up Virgin and getting this sorted, not keep making threads and moaning.
Some people on this forum really annoy me, why are they moaning about speeds on a forum and not phoning the people that can actually do anything about it?

Re: Brighton = 488.2kB/s
 

Are you based in B'town? is 100meg available in B'town yet? when do free upgrades in B'town take place? and finally how long has Brightons cable network sucked?

Re: Brighton = 488.2kB/s
 

Location: cambs

Lol. Only reason VM's network in Cambridge(shire) doesn't suck is because most people there are either too stoned or too old to know how to use the internet.

Re: Brighton = 488.2kB/s
 

:shrug:

I fail to see what 5 threads a week will accomplish here like, try talking to Virgin...

Re: Brighton = 488.2kB/s
 

Thats because you do not pay the Bill ! I have tried talking to Virgin its a waste of time it never improves.

Re: Brighton = 488.2kB/s
 

and what does keep posting here achive??? if you want to contunie to post your current speed use one of your old threads, if virign cant do anytihng and it that bad go to adsl

jsut stop posting contunie updates in new threads please

Re: Brighton = 488.2kB/s
 

Thank you for your attention, it is much appreciated.

Kind regards.

https://www.cableforum.co.uk/images/local/2012/02/1.png

Re: Brighton = 488.2kB/s
 

What does me not paying your bill have to do with it? I have my own issues with my own service, but posting thread after thread on here about your speed isn't going to fix it, nobody on here can help you with a service fault. You need to speak to Virgin and get them to acknowledge a fault.

Re: Brighton = 488.2kB/s
 

I respect your frustration but I suspect moderators will step in at some point if you make a new thread every time.

Anyone Slower ?
 

Re: Any One Slower ?
 

yet another thread :rolleyes:

ive told you already get on ADSL. my aunty who lives in B'town thats got BT ADSL gets much better consistent speeds than your VM connection..

are you on docsis 1.1 or 3 ?

Re: Any One Slower ?
 

No.

---------- Post added at 18:01 ---------- Previous post was at 17:57 ----------

Honestly, I'd be glad to have a ping that low.
https://www.cableforum.co.uk/images/...2012/03/71.png

Re: Anyone Slower ?
 

Re: Anyone Slower ?
 

https://www.cableforum.co.uk/images/...2012/03/69.png

Shame you can not get VM to take some action .........

Re: Anyone Slower ?
 

if your on 10mb that pretty good

Re: Brighton Slow Again
 

he is on 10mbit. If you have a look at your modem config at 192.168.100.1 it will tell you whether it is running docsis 1 or 3.

Have you checked to see whether you can get BT Infinity in your area yet?

Re: Brighton Slow Again
 

he doesn't respond, he just likes to post multiple speedtest results in multiple different threads.. something like a ritual.

Re: Brighton Slow Again
 

every Monday

Re: Brighton Slow Again
 

he should have gone to Church on sunday

Re: Brighton Slow Again
 

That is incorrect and says more about you than me but no matter.

---------- Post added at 16:18 ---------- Previous post was at 16:14 ----------

How do I look at my modem modem config 192.168.100 ?

Just going to check for BT Infinity. Its not available as yet and no date given.

https://www.cableforum.co.uk/images/...2012/03/66.png

Please note the speedtest now compaired to #63 at 2.13.

Re: Brighton Slow Again
 

really? youve been asked questions a number of times and have clearly not bothered to answer and instead posted yet another speedtest result in 1 of your newly created threads. if you can't get to grips with common sense id advise you not to have this obsession with speedtests as they will only drive you insane. cheap ADSL will do you nicely.

Re: Brighton Slow Again
 

Sorry to inform ' htt://root:root@192.168.100.1 ' will not be accepted I just receive the following message:

Address Bar windows can not find. Check spelling & try again.

Re: Brighton Slow Again
 

Try typing it correctly.

Re: Brighton Slow Again
 

Tried that no go. will not copy the link either so I typed it in and its not accepted.

---------- Post added at 19:52 ---------- Previous post was at 19:48 ----------

As in http://root:root@192.168.100.1

Re: Brighton Slow Again
 

put this in your web address bar and hit enter 192.168.100.1

login defaults...

username: admin
password: changeme

or

username: root
password: root

Re: Brighton Slow Again
 

He's clearly incapable of opening a web page. Leave him be.

Re: Brighton Slow Again
 

if he has the superhub then it will be 192.168.0.1 not a clue what the login details are i think ther eoin th bototm of the shub

---------- Post added at 20:03 ---------- Previous post was at 20:01 ----------

incase it he cant open ip address web page use this windows key+ r then type in 192.168.100.1 and press ok

Re: Brighton Slow Again
 

he shouldnt have a shub, he is on 10mbit.

Type 192.168.100.1 in your browser and when it asks for a password it is "root". You need to copy and paste the downstream, upstream and configuration info.

Re: Brighton Slow Again
 

So kind, what goes round comes round.

Re: Brighton Slow Again
 

So tell me, after 6 pages of moaning, have you actually managed to check your line stats then?

Re: Brighton Slow Again
 

That worked:

Cable Modem Downstream
Downstream Lock : Locked
Downstream Channel Id : 2
Downstream Frequency : 586750000 Hz
Downstream Modulation : QAM64
Downstream Symbol Rate : 6952 Ksym/sec
Downstream Interleave Depth : taps12Increment17
Downstream Receive Power Level : -4.0 dBmV
Downstream SNR : 34.1 dB


Cable Modem Upstream
Upstream Lock : Locked
Upstream Channel ID : 2
Upstream Frequency : 40800000 Hz
Upstream Modulation : QAM16
Upstream Symbol Rate : 2560 Ksym/sec
Upstream transmit Power Level : 36.0 dBmV
Upstream Mini-Slot Size : 2

Re: Brighton Slow Again
 

instead of making flippant remarks all the time and further annoying people who are trying to help you why dont you just try and help us help you get to the bottom of your problem so you can stop bitching about it

Re: Brighton Slow Again
 

remove your MAC address/serial

Re: Brighton Slow Again
 

go to signal and post that

Re: Brighton Slow Again
 

delete your mac address and serial number and post the info we asked for. I might be paranoid but I am thinking you are doing this to annoy us. Last week you told somebody they needed to change their mtu size on the shub which made me think you knew what you was talking about.

Re: Brighton Slow Again
 

general delete it form yoru quite as well

Re: Brighton Slow Again
 

No not until Maximus was kind enough to show me how.

Re: Brighton Slow Again
 

where do you live. I cant believe you are on QAM64 and QAM16. Anyways, your downstream power and SNR are low which is probably what is causing your rubbish speed all the time.

Re: Brighton Slow Again
 

downstream power levle is ok, could be a bit higher and closer to 0 but it should work fine liek that, snr is borderline but i think since it qam64 it can be a low as 30 it lower than qam256

upstream power levle is little ont eh low side to

Re: Brighton Slow Again
 

hes in legendary crap brighton

Re: Brighton Slow Again
 

doh! should have read that.

double doh! because upstream is QAM16. I thought mine was QAM64 for some reason.

Forgetting the student problem everyone is harping on about, you would have thought that if VM knew the area was over congested they would have made the uplift work a priority and got everyone on QAM256.

Re: Brighton Slow Again
 

I am not trying to annoy anyone.

I did not tell anyone 'they needed to change their 'mtu' what ever that is.

---------- Post added at 20:36 ---------- Previous post was at 20:30 ----------

Fair point but 'flippant remarks all the time' is a little ott.

So its all right to put "He's clearly incapable of opening a web page. Leave him be."

But its not alright to respond with 'So kind what goes round comes round'

It is ok to be bitching about someone bitching then ?


---------- Post added at 20:37 ---------- Previous post was at 20:36 ----------

But why is that ?

Re: Brighton Slow Again
 

my guess would be your on old qam64 etc which provide less bandwidth etc

Re: Brighton Slow Again
 

Where is signal ?

Re: Brighton Slow Again
 

dnt worry oyu have i assume you had another modem which you dnt

Re: Brighton Slow Again
 

my bad, i must be getting you confused with someone else

When we talk about signal or power levels we are referring to the stuff you have already posted.

A lot of people have been moaning about the speed they achieve in Brighton recently. Apparently it is down to the network being congested due to the high student population.

Re: Brighton Slow Again
 

SNR is borderline. Probably had to drop from QAM256 because of noise, just to keep things running. Obviously, a concurrent 1/4 reduction in capacity doesn't help.

Re: Brighton Slow Again
 

send an email to the CEO at VM

state your troubles and what youve been told here. also include your VM customer info and your personal contact number to contact you on.

let us know how you get on..

Re: Brighton Slow Again
 

I will do as you advise tomorrow. Although I am a little confused as to what I have been told on here. Leaving aside the insults and rude remarks that is.

Re: Brighton Slow Again
 

whens your your/brightons speed upgrades due.. www.doublespeed.virginmedia.com

Re: Brighton Slow Again
 

Re: Brighton Slow Again
 

in your email...

slow speeds/over subscribed/not enough capacity to handle everyone/no sign of upgrades to handle the load/no sign of upgrades period.

------

post up on the virgin media community forum as well. all the modem stats that was requested here without posting your MAC address or serial... they should notice issues there.. you may have a tech booked to come out to you.

capacity etc. will be looked up by the agent.. mention it in your thread. NOTE they dont reply straight away and it may take a few days to get one on the VM forum.. dont create multiple threads. just keep an eye for a reply once youve posted.

-------

you can also try calling VM, you want someone from the UK handle your call if you do call in or forget it.

get that email sent off though. sooner you send it off the sooner youll get a reply/call back