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-   -   General : Areas already upgraded (2012 double speed upgrades) (https://www.cableforum.uk/board/showthread.php?t=33686106)

Kymmy 06-03-2012 13:31

Areas already upgraded (2012 double speed upgrades)
 
As the upgrades are now due to start please use this thread to report that your area has been upgraded (please include your Original speed, UBR/HEADEND (for example WARR2-1-0 for the Warrington Area (use the connection tab on the main menu to find out what yours is then post the bit in red cpc03-warr2-1-0-cust123.1-1.cable.virginmedia.com)), a current upgraded speed test from speedtest.net and as requested by Quassie a modem config and AC requests up/down stream details.

No off topic or fake speed-upgrade posts will be tolerated in this thread.


Please include all info especially the UBR/Headend and location so others can search their for reports from their area.

Please remember that this thread is ONLY for members to report when their area is upgraded (not upgrades via customer services or retentions), for all other posts please use the existing thread at http://www.cableforum.co.uk/board/10...and-speed.html

multiskilled 15-04-2012 19:55

Re: Areas already upgraded (2012 double speed upgrades)
 
Just checked mine, now on 20meg from 10meg (newc3-0-0).


https://www.cableforum.co.uk/images/...2012/04/80.png

Not sure how to do the modem config and AC requests up/down stream details.

so if some one can tell me how to I will oblige.

thenry 15-04-2012 20:03

Re: Areas already upgraded (2012 double speed upgrades)
 
192.168.100.1

Don't post your MAC address or Serial number!

craigj2k12 15-04-2012 20:15

Re: Areas already upgraded (2012 double speed upgrades)
 
Quote:

Originally Posted by thenry (Post 35414263)
Don't post your MAC address or Serial number!

yeah dont want to end up with more cloned modems! :D :D :D

multiskilled 15-04-2012 20:37

Re: Areas already upgraded (2012 double speed upgrades)
 
hope this is the right info.


Downstream Status
Operational

Channel ID
0

Downstream Frequency
331000000 Hz

Modulation
256QAM



Bit Rate
21480000 bits/sec

Power Level
3.1 dBmV

Signal to Noise Ratio
37.9 dB

Upstream Channel
The data shown in the table below provides information about the signal being transmitted to the network from your cable modem.

Upstream Status
Operational

Channel ID
1

Upstream Frequency
18800000 Hz

Modulation
16QAM

Symbol Rate
1180000 bits/sec

Power Level
44.0 dBmV

Current Time
Sun Apr 15 19:33:48 2012

Time Since Last Reset
0 days 08h:53m:47s

Configuration File
;fg87dsfd;kfoA,.iyew

thenry 15-04-2012 20:44

Re: Areas already upgraded (2012 double speed upgrades)
 
your upload uplift hasnt happened? I know the 2012+ upload upgrade is seperate to the down being pushed but you havent even got the old up upgrade.

call in for SuperHub, you'll probably end up on 30 down and maybe upstream modulation changing.

multiskilled 15-04-2012 20:59

Re: Areas already upgraded (2012 double speed upgrades)
 
What upload should I be on?

thenry 15-04-2012 21:04

Re: Areas already upgraded (2012 double speed upgrades)
 
2meg on 20meg

BenMcr 15-04-2012 21:05

Re: Areas already upgraded (2012 double speed upgrades)
 
Quote:

Originally Posted by thenry (Post 35414295)
your upload uplift hasnt happened? I know the 2012+ upload upgrade is seperate to the down being pushed but you havent even got the old up upgrade.

His upload is 1Mbit, so if he's gone from 10 > 20, then yes he's got the original upload increase

RealDiamond 15-04-2012 21:09

Re: Areas already upgraded (2012 double speed upgrades)
 
Ben types to fast

babis3g 15-04-2012 21:13

Re: Areas already upgraded (2012 double speed upgrades)
 
sorry for involving in a thread where should be only post statistics but the upload as far i know should follow later on
hope the mode can delete the comments

thenry 15-04-2012 21:20

Re: Areas already upgraded (2012 double speed upgrades)
 
yeah I forgot about that. sorry. still, call in for a SuperHub :)

General Maximus 15-04-2012 21:30

Re: Areas already upgraded (2012 double speed upgrades)
 
weird that 20mbit is only 1 channel. Hopefully it till go to 2 after the speed increases. If they let everyone use all 8 channels regardless of tier, it would probably help congestion no end.

thenry 15-04-2012 21:33

Re: Areas already upgraded (2012 double speed upgrades)
 
he hasnt got the VMNG300 or SuperHub General

BenMcr 15-04-2012 22:04

Re: Areas already upgraded (2012 double speed upgrades)
 
You won't get a SuperHub for the 10Mbit > 20Mbit uplift unless you've got a REALLY old modem - which if you have Virgin will let you know and offer you a SuperHub to get the uplift

General Maximus 16-04-2012 08:33

Re: Areas already upgraded (2012 double speed upgrades)
 
do the ambit 255s and 256s only run on one channel then?

craigj2k12 16-04-2012 13:08

Re: Areas already upgraded (2012 double speed upgrades)
 
Quote:

Originally Posted by General Maximus (Post 35414430)
do the ambit 255s and 256s only run on one channel then?

yep

Hugh 16-04-2012 13:13

Re: Areas already upgraded (2012 double speed upgrades)
 
Could we try to stay on the topic of areas that have been upgraded, please?

Rockstar6662 18-04-2012 22:56

Re: Areas already upgraded (2012 double speed upgrades)
 
I've just been upgraded. My area reference is 31 if that helps. When I got home from work the website said I'd been upgraded but it's taken a while to actually happen. Suddenly lost connection did a reboot of the modem and now a speed test shows 20.30Mbps download. Excellent, and that's on an old NTL 250 modem :D

Fast enough for me for now and means I don't need a superhub.

SnoopZ 18-04-2012 23:26

Re: Areas already upgraded (2012 double speed upgrades)
 
Quote:

Originally Posted by Rockstar6662 (Post 35415884)
I've just been upgraded. My area reference is 31 if that helps. When I got home from work the website said I'd been upgraded but it's taken a while to actually happen. Suddenly lost connection did a reboot of the modem and now a speed test shows 20.30Mbps download. Excellent, and that's on an old NTL 250 modem :D

Fast enough for me for now and means I don't need a superhub.

My area ref is 31 too and i am in Cambridgeshire not Hertfordshire? It does say the upgrade is completed here but as of yet my speed hasn't been bumped to 60.

chumley 20-04-2012 22:58

Re: Areas already upgraded (2012 double speed upgrades)
 
still on 50mb here in Histon near cambridge and I have a VMNG300 modem, mate in the next village cottenham with a superhub has got the upgrade to 100mb a couple of days ago.

Bob

SnoopZ 20-04-2012 23:06

Re: Areas already upgraded (2012 double speed upgrades)
 
Quote:

Originally Posted by chumley (Post 35417082)
still on 50mb here in Histon near cambridge and I have a VMNG300 modem, mate in the next village cottenham with a superhub has got the upgrade to 100mb a couple of days ago.

Bob

My village is very close by, my account says the upgrade is complete and i will get upped soon to 60mbit so i am expecting it next week now.

General Maximus 21-04-2012 08:41

Re: Areas already upgraded (2012 double speed upgrades)
 
Quote:

Originally Posted by chumley (Post 35417082)
still on 50mb here in Histon near cambridge and I have a VMNG300 modem, mate in the next village cottenham with a superhub has got the upgrade to 100mb a couple of days ago.

Bob

don't believe what VM say dude, the vmng300 can do 100mbit without breaking a sweat. You can tell if you have got a problem with the modem in that respect by looking at the config. The modem gets a configuration file telling it what speed it can do you would only be worried if you was provisioned for 100mbit and were still only pulling 50. In your case, you will still be provisioned for 50mbit. Have a look at http://192.168.100.1/CmOpConfig.asp and you'll see. For 100mbit you'll have:

Primary Downstream Service Flow
Max Traffic Rate : 110000000 bps (110mbit)

Primary Upstream Service Flow
Max Traffic Rate : 10250000 bps (just over 10mbit)

In your case atm, your downstream will be something like 55000000bps


Quote:

Originally Posted by SnoopZ (Post 35417089)
My village is very close by, my account says the upgrade is complete and i will get upped soon to 60mbit so i am expecting it next week now.


If it says the upgrade is complete have you tried resetting the modem to see if it downloads the new config?

SnoopZ 21-04-2012 09:12

Re: Areas already upgraded (2012 double speed upgrades)
 
often reset the modem, usually my virgin media will tell you I am up and running.

Kabaal 21-04-2012 11:06

Re: Areas already upgraded (2012 double speed upgrades)
 
My areas download speed doubling is done but still no sign of the upload speed changing. My neighbour had his double done automatically and i got mine early by phoning, both of us still on 5mb upload instead of 10.

GavChap 21-04-2012 20:23

Re: Areas already upgraded (2012 double speed upgrades)
 
Quote:

Originally Posted by Rockstar6662 (Post 35415884)
I've just been upgraded. My area reference is 31 if that helps. When I got home from work the website said I'd been upgraded but it's taken a while to actually happen. Suddenly lost connection did a reboot of the modem and now a speed test shows 20.30Mbps download. Excellent, and that's on an old NTL 250 modem :D

Fast enough for me for now and means I don't need a superhub.

I'm area 31 - Hemel. No speed boost yet. :(

Hugh 21-04-2012 20:28

Re: Areas already upgraded (2012 double speed upgrades)
 
Can we keep this thread for confirmation of areas that have been updated, not a list of those that haven't yet.....

TheNorm 24-04-2012 17:56

Re: Areas already upgraded (2012 double speed upgrades)
 
I'm "doubled up" here in south Cambridge:

Quote:

Tue, 24 Apr 2012 16:52:54 UTC

Test 1: 1024K took 537 ms = 1906.9 KB/sec, approx 15713 Kbps, 15.34 Mbps
Test 2: 1024K took 492 ms = 2081.3 KB/sec, approx 17150 Kbps, 16.75 Mbps
Test 3: 1024K took 452 ms = 2265.5 KB/sec, approx 18668 Kbps, 18.23 Mbps
Test 4: 2048K took 1015 ms = 2017.7 KB/sec, approx 16626 Kbps, 16.24 Mbps

Overall Average Speed = approx 17039 Kbps, 16.64 Mbps
https://www.cableforum.co.uk/images/...2012/04/24.png

http://www.speedtest.net/result/1913162146.png

SnoopZ 25-04-2012 14:59

Re: Areas already upgraded (2012 double speed upgrades)
 
Cambridge CB24 up and running on 60mbit with 3mbit upload.

https://www.cableforum.co.uk/images/...2012/04/22.png

Quote:

Wed, 25 Apr 2012 13:57:52 GMT

Test 1: 2048K took 269 ms = 7613.4 KB/sec, approx 60907 Kbps, 59.48 Mbps
Test 2: 2048K took 268 ms = 7641.8 KB/sec, approx 61134 Kbps, 59.7 Mbps
Test 3: 2048K took 268 ms = 7641.8 KB/sec, approx 61134 Kbps, 59.7 Mbps
Test 4: 4096K took 539 ms = 7599.3 KB/sec, approx 60794 Kbps, 59.37 Mbps

Overall Average Speed = approx 60992 Kbps, 59.56 Mbps

Ignitionnet 25-04-2012 16:38

Re: Areas already upgraded (2012 double speed upgrades)
 
Several areas have had a downstream only upgrade, be good to know those who have been fully upgraded, downstream and upstream.

SnoopZ 25-04-2012 16:57

Re: Areas already upgraded (2012 double speed upgrades)
 
Quote:

Originally Posted by Ignitionnet (Post 35419082)
Several areas have had a downstream only upgrade, be good to know those who have been fully upgraded, downstream and upstream.

Yes i am looking forward to another upstream and 8 downstream channels to see if it improves jitter.

Ignitionnet 25-04-2012 18:10

Re: Areas already upgraded (2012 double speed upgrades)
 
You won't get 8 downstreams unless load requires it. My area was upgraded with 4.

craigj2k12 25-04-2012 20:29

Re: Areas already upgraded (2012 double speed upgrades)
 
Quote:

Originally Posted by Ignitionnet (Post 35419108)
You won't get 8 downstreams unless load requires it. My area was upgraded with 4.

will all areas be getting 2 (or more) bonded upstreams?

General Maximus 25-04-2012 20:48

Re: Areas already upgraded (2012 double speed upgrades)
 
Quote:

Originally Posted by Ignitionnet (Post 35419108)
You won't get 8 downstreams unless load requires it. My area was upgraded with 4.


i dont understand why they dont enable 8 channels for all areas and (I cant believe I am going to say this) give everyone a shub to load balance across all 8 channels regardless of tier. I imagine it would reduce network congestion enormously, at least half I would guess.

chumley 25-04-2012 20:49

Re: Areas already upgraded (2012 double speed upgrades)
 
Quote:

Originally Posted by SnoopZ (Post 35419042)
Cambridge CB24 up and running on 60mbit with 3mbit upload.

https://www.cableforum.co.uk/images/...2012/04/22.png

not yet for me in CB24 even with a modem reboot :(

Bob

SnoopZ 25-04-2012 21:00

Re: Areas already upgraded (2012 double speed upgrades)
 
Quote:

Originally Posted by chumley (Post 35419186)
not yet for me in CB24 even with a modem reboot :(

Bob

Check your 'My Virgin Media' to see if it says your area has been upgraded then it won't be long.

My modem rebooted by itself at around midnight and the message on My Virgin Media said i was up and running several hours before i actually was.

Chrysalis 25-04-2012 21:18

Re: Areas already upgraded (2012 double speed upgrades)
 
Quote:

Originally Posted by Ignitionnet (Post 35419108)
You won't get 8 downstreams unless load requires it. My area was upgraded with 4.

sad to hear VM havent learnt from past mistakes.

f the new line cards are in and paid for whats the cost involved in simply turning the channels on?

kwikbreaks 25-04-2012 22:15

Re: Areas already upgraded (2012 double speed upgrades)
 
Quote:

Originally Posted by General Maximus (Post 35419185)
i dont understand why they dont enable 8 channels for all areas and (I cant believe I am going to say this) give everyone a shub to load balance across all 8 channels regardless of tier. I imagine it would reduce network congestion enormously, at least half I would guess.

Their £6Bn overdraft may have something to do with it...

JayAy 25-04-2012 22:15

Re: Areas already upgraded (2012 double speed upgrades)
 
Hemel Hempstead area 31 has doubled download, but not upload. I have a VMNG300 modem with config now saying downstream max 111000000 bps and upstream as it was before at 5120000 bps. Are we supposed to be getting a 10:1 download/upload ratio as part of this upgrade?

https://www.cableforum.co.uk/images/...2012/04/21.png

BenMcr 25-04-2012 22:19

Re: Areas already upgraded (2012 double speed upgrades)
 
Yes but the upload will get the upgrade at a later that the download it seems

thenry 25-04-2012 22:38

Re: Areas already upgraded (2012 double speed upgrades)
 
Quote:

Originally Posted by kwikbreaks (Post 35419237)
Their £6Bn overdraft may have something to do with it...

huh? :shocked:

Hugh 25-04-2012 22:52

Re: Areas already upgraded (2012 double speed upgrades)
 
VM have £5,779 million of long-term debt (not really an overdraft....;)).

For comparison, RWE Group (parent group of npower) has debts of 30 billion Euros,

Skie 25-04-2012 23:44

Re: Areas already upgraded (2012 double speed upgrades)
 
In short, nobody actually has any money, its all just debt secured on other debt. Thats why the worlds economy is so screwed, everyone was operating on long term IOU's and one (particularly nasty) end of the chain went bad and the debt was called in, which triggered the entire chain of debt to collapse.

Daveoc64 26-04-2012 00:10

Re: Areas already upgraded (2012 double speed upgrades)
 
Quote:

Originally Posted by Hugh (Post 35419275)
VM have £5,779 million of long-term debt (not really an overdraft....;)).

For comparison, RWE Group (parent group of npower) has debts of 30 billion Euros,

Ignoring the debate about what "debt" means, it would still cost them more money than they think they need to spend.

qasdfdsaq 26-04-2012 04:20

Re: Areas already upgraded (2012 double speed upgrades)
 
Quote:

Originally Posted by kwikbreaks (Post 35419237)
Their £6Bn overdraft may have something to do with it...

It's still cheaper and more effective than a node split though.

kwikbreaks 26-04-2012 12:15

Re: Areas already upgraded (2012 double speed upgrades)
 
Quote:

Originally Posted by qasdfdsaq (Post 35419342)
It's still cheaper and more effective than a node split though.

It's not as cheap as their apparently preferred option - doing sweet FA.

There's a very good reason why I'm prepared to pay significantly more for an Infinity + phone connection than I currently pay for cable BB + VOIP phone. All I need to decide is whether to stick with VOIP or use a call package or 1899 again.

chambohambo 26-04-2012 13:14

Re: Areas already upgraded (2012 double speed upgrades)
 
PRESTON has still not been upgraded it says over on here http://doublespeed.virginmedia.com/ MARCH-APRIL well we are nearly at the end of April lets see what happens.

SnoopZ 26-04-2012 15:02

Re: Areas already upgraded (2012 double speed upgrades)
 
Quote:

Originally Posted by chambohambo (Post 35419473)
PRESTON has still not been upgraded it says over on here http://doublespeed.virginmedia.com/ MARCH-APRIL well we are nearly at the end of April lets see what happens.

Does your 'My Virgin Media' say in the green box your area has been upgraded?

Chrysalis 26-04-2012 15:19

Re: Areas already upgraded (2012 double speed upgrades)
 
Will find out tonight how many DS channels my area got.

chambohambo 26-04-2012 15:54

Re: Areas already upgraded (2012 double speed upgrades)
 
Quote:

Originally Posted by SnoopZ (Post 35419518)
Does your 'My Virgin Media' say in the green box your area has been upgraded?

https://www.cableforum.co.uk/images/...2012/04/15.jpg

https://www.cableforum.co.uk/images/...2012/04/16.jpg

BenMcr 26-04-2012 16:24

Re: Areas already upgraded (2012 double speed upgrades)
 
Considering the amount of work these upgrades are needing, it's possible there is a slight delay to the original plan in some areas

SnoopZ 26-04-2012 16:43

Re: Areas already upgraded (2012 double speed upgrades)
 
Expect it in a week so.

nashmills 26-04-2012 18:00

Re: Areas already upgraded (2012 double speed upgrades)
 
I'm in Hemel and being told my area's been upgraded. No sign of a speed increase up or down though. I notice they are charging me for it already though on the last bill!

BenMcr 26-04-2012 19:07

Re: Areas already upgraded (2012 double speed upgrades)
 
Quote:

Originally Posted by nashmills (Post 35419592)
I notice they are charging me for it already though on the last bill!

Price changes aren't actually connected to the speed changes

aweaton 27-04-2012 13:46

Re: Areas already upgraded (2012 double speed upgrades)
 
Just upgraded from 20Mbit to 60Mbit in Area 24 (North Herts)
Didn't have the SuperHub before but installed it today and immediately went to 60Mbit

babis3g 27-04-2012 17:33

Re: Areas already upgraded (2012 double speed upgrades)
 
NW5 area 15, London

had the 100mb with 5 up from before but today internet (morning) was off for 1 & half hour
when came back appeared 5 downstream channels
the downstream frequencies are now different
downstream channels before 205-206-207
now 49-50-51-52-53
SFID changed from 10000 down to 300

upstream for a reason gone up to 52,5 from 49
power levels just gone up 1 dbmv

hope is the upgrade and not change me slot in the cabinet
ping and jitter is slightly better

dont think is fake reading because i reboot SH about 11 am when i find out and the 5th channel still was there
hope an other 3 channels to come will be nice

http://www.thinkbroadband.com/ping/s...27-04-2012.png

going to work this morning i see workers of BT openreach was working at local cabinets and added a FTTC cabinet at about 80-max 100 meters away from house ..... yam yam...



Startup Procedure
Procedure Status Comment
Acquire Downstream Channel 299000000 Hz Locked
Connectivity State OK Operational
Boot State OK Operational
Configuration File OK
Security Enabled BPI+
Downstream Channels
Lock Status Modulation Channel ID Max Raw Bit Rate Frequency Power SNR Docsis/EuroDocsis locked
Locked QAM256 50 55616000 Kbits/sec 299000000 Hz 0.0 dBmV 41.3 dB Hybrid
Locked QAM256 49 55616000 Kbits/sec 291000000 Hz 0.0 dBmV 41.4 dB Hybrid
Locked QAM256 51 55616000 Kbits/sec 307000000 Hz -0.1 dBmV 40.9 dB Hybrid
Locked QAM256 52 55616000 Kbits/sec 315000000 Hz -0.4 dBmV 40.7 dB Hybrid
Locked QAM256 53 55616000 Kbits/sec 323000000 Hz -0.9 dBmV 39.7 dB Hybrid
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Upstream Channels
Lock Status Modulation Channel ID Max Raw Bit Rate Frequency Power
Locked ATDMA 5 20480 Kbits/sec 35800000 Hz 52.5 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Primary Downstream Service Flow
Downstream(0)
SFID 362
Max Traffic Rate 111000000 bps
Max Traffic Burst 10000 bytes
Mix Traffic Rate 0 bps
Primary Upstream Service Flow
Upstream(0)
SFID 361
Max Traffic Rate 5120000 bps
Max Traffic Burst 16320 bytes
Mix Traffic Rate 0 bps
Max Concatenated Burst 16320 bytes
Scheduling Type Best Effort
Current System Time:Fri Apr 27 16:22:25 2012

philce 28-04-2012 13:42

Re: Areas already upgraded (2012 double speed upgrades)
 
Been upgraded to 60Mb this week by retentions.
Upload is still 3Mb (on XL), retentions and faults tell me that I should have 6Mb upload, and a engineer has been booked. They say there is a problem with the signal levels, but as you will see below the SH is only configured for 3Mb up.

I didn't think we were upgraded yet (LE3 Leicester) nothing on the myvirginmedia homepage? Is this engineer wasting his time?

Startup Procedure
Procedure Status Comment
Acquire Downstream Channel 323000000 Hz Locked
Connectivity State OK Operational
Boot State OK Operational
Configuration File OK
Security Enabled BPI+
Downstream Channels
Lock Status Modulation Channel ID Max Raw Bit Rate Frequency Power SNR Docsis/EuroDocsis locked
Locked QAM256 245 55616000 Kbits/sec 323000000 Hz 44.2 dBmV 39.9 dB Hybrid
Locked QAM256 241 55616000 Kbits/sec 291000000 Hz 0.9 dBmV 39.2 dB Hybrid
Locked QAM256 242 55616000 Kbits/sec 299000000 Hz 0.5 dBmV 39.2 dB Hybrid
Locked QAM256 243 55616000 Kbits/sec 307000000 Hz 0.1 dBmV 39.0 dB Hybrid
Locked QAM256 244 55616000 Kbits/sec 315000000 Hz -0.5 dBmV 38.7 dB Hybrid
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Upstream Channels
Lock Status Modulation Channel ID Max Raw Bit Rate Frequency Power
Locked ATDMA 17 20480 Kbits/sec 45800000 Hz 43.5 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Primary Downstream Service Flow
Downstream(0)
SFID 397
Max Traffic Rate 66000000 bps
Max Traffic Burst 10000 bytes
Mix Traffic Rate 0 bps
Primary Upstream Service Flow
Upstream(0)
SFID 396
Max Traffic Rate 3072000 bps
Max Traffic Burst 8160 bytes
Mix Traffic Rate 0 bps
Max Concatenated Burst 8160 bytes
Scheduling Type Best Effort
Current System Time:Sat Apr 28 11:44:22 2012

Ignitionnet 28-04-2012 13:47

Re: Areas already upgraded (2012 double speed upgrades)
 
Quote:

Originally Posted by philce (Post 35420261)
Is this engineer wasting his time?

Yes, signal levels are nothing to do with that your Superhub is configured for 3Mb upload.

General Maximus 28-04-2012 15:16

Re: Areas already upgraded (2012 double speed upgrades)
 
It is so sad when you know more than the person on the end of the phone but you are powerless to doing anything. Goes back to ming mong indian call centers again

SnoopZ 28-04-2012 15:58

Re: Areas already upgraded (2012 double speed upgrades)
 
Quote:

Originally Posted by philce (Post 35420261)
Been upgraded to 60Mb this week by retentions.
Upload is still 3Mb (on XL), retentions and faults tell me that I should have 6Mb upload, and a engineer has been booked. They say there is a problem with the signal levels, but as you will see below the SH is only configured for 3Mb up.

I didn't think we were upgraded yet (LE3 Leicester) nothing on the myvirginmedia homepage? Is this engineer wasting his time?

Startup Procedure
Procedure Status Comment
Acquire Downstream Channel 323000000 Hz Locked
Connectivity State OK Operational
Boot State OK Operational
Configuration File OK
Security Enabled BPI+
Downstream Channels
Lock Status Modulation Channel ID Max Raw Bit Rate Frequency Power SNR Docsis/EuroDocsis locked
Locked QAM256 245 55616000 Kbits/sec 323000000 Hz 44.2 dBmV 39.9 dB Hybrid
Locked QAM256 241 55616000 Kbits/sec 291000000 Hz 0.9 dBmV 39.2 dB Hybrid
Locked QAM256 242 55616000 Kbits/sec 299000000 Hz 0.5 dBmV 39.2 dB Hybrid
Locked QAM256 243 55616000 Kbits/sec 307000000 Hz 0.1 dBmV 39.0 dB Hybrid
Locked QAM256 244 55616000 Kbits/sec 315000000 Hz -0.5 dBmV 38.7 dB Hybrid
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Upstream Channels
Lock Status Modulation Channel ID Max Raw Bit Rate Frequency Power
Locked ATDMA 17 20480 Kbits/sec 45800000 Hz 43.5 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Primary Downstream Service Flow
Downstream(0)
SFID 397
Max Traffic Rate 66000000 bps
Max Traffic Burst 10000 bytes
Mix Traffic Rate 0 bps
Primary Upstream Service Flow
Upstream(0)
SFID 396
Max Traffic Rate 3072000 bps
Max Traffic Burst 8160 bytes
Mix Traffic Rate 0 bps
Max Concatenated Burst 8160 bytes
Scheduling Type Best Effort
Current System Time:Sat Apr 28 11:44:22 2012

You won't get 6mbit yet, but you do need to reboot your modem so solve the power level on 1 of your channels which is a firmware bug.

Pea-Pod 28-04-2012 18:42

Re: Areas already upgraded (2012 double speed upgrades)
 
Verry happy to report that my area in Oldham as been double-speed upgraded...

before...

https://www.cableforum.co.uk/images/local/2012/04/2.png

after...

https://www.cableforum.co.uk/images/local/2012/04/3.png

Similar upload speed but that doesn't bother me. Now I need to find a use for 60MB download! :shocked:

hemelvirgin 28-04-2012 18:53

Re: Areas already upgraded (2012 double speed upgrades)
 
Quote:

Originally Posted by nashmills (Post 35419592)
I'm in Hemel and being told my area's been upgraded. No sign of a speed increase up or down though. I notice they are charging me for it already though on the last bill!

hi,

also in hemel - area 31.

area been upgraded 30-60 mb. MARCH-APRIL.

still waiting like many i guess

Helix 28-04-2012 18:56

Re: Areas already upgraded (2012 double speed upgrades)
 
Quote:

Originally Posted by aweaton (Post 35419881)
Just upgraded from 20Mbit to 60Mbit in Area 24 (North Herts)
Didn't have the SuperHub before but installed it today and immediately went to 60Mbit

That is because you were on 20mb and got a Superhub, they put you onto 60mb early when that happens. Area 24 is still pre-speed upgrade, I'm in the same area. Although I have now got 8 downstream channels, as of last Monday.

jempalmer 28-04-2012 18:56

Re: Areas already upgraded (2012 double speed upgrades)
 
You can always ring them and ask to be upgraded. The price increase (pointed out by Ben in another thread) is not related to the speed increase. It's simply a cost hike.

philce 29-04-2012 09:41

Re: Areas already upgraded (2012 double speed upgrades)
 
Quote:

Originally Posted by Ignitionnet (Post 35420264)
Yes, signal levels are nothing to do with that your Superhub is configured for 3Mb upload.

Exactly what I told the support guy many times!

Was in UK too!

---------- Post added at 09:41 ---------- Previous post was at 08:35 ----------

Anyone in area 30 got the upgraded upload yet?

georgepomone 29-04-2012 14:19

Re: Areas already upgraded (2012 double speed upgrades)
 
Area 31 upgraded from 50 to 100. Thats Ipswich. I have VMNG 300 all OK.

hemelvirgin 29-04-2012 15:04

Re: Areas already upgraded (2012 double speed upgrades)
 
Quote:

Originally Posted by georgepomone (Post 35420672)
Area 31 upgraded from 50 to 100. Thats Ipswich. I have VMNG 300 all OK.

area 31 must be BIG !!!

it's 31 here in hemel

qasdfdsaq 29-04-2012 15:23

Re: Areas already upgraded (2012 double speed upgrades)
 
The area number is meaningless.

hemelvirgin 29-04-2012 15:39

Re: Areas already upgraded (2012 double speed upgrades)
 
oh

do you think i should call 150 tommorow just to ask about hemel 30-60 upgrade ?

GavChap 29-04-2012 15:48

Re: Areas already upgraded (2012 double speed upgrades)
 
I will be if I don't get my double speed tomorrow. ;)

nashmills 29-04-2012 21:10

Re: Areas already upgraded (2012 double speed upgrades)
 
Quote:

Originally Posted by jempalmer (Post 35420432)
You can always ring them and ask to be upgraded. The price increase (pointed out by Ben in another thread) is not related to the speed increase. It's simply a cost hike.

I like their logic. They're doubling the speed for free but increasing their prices at the same time.

General Maximus 29-04-2012 21:23

Re: Areas already upgraded (2012 double speed upgrades)
 
I thought you was going to say "they are doubling the speeds before they have done the upgrades so the network can handle it" :)

kwikbreaks 29-04-2012 22:27

Re: Areas already upgraded (2012 double speed upgrades)
 
Quote:

Originally Posted by General Maximus (Post 35420912)
I thought you was going to say "they are doubling the speeds before they have done the upgrades so the network can handle it" :)

No chance - VM would never do such a thing - you know how fussy they are about avoiding any congestion.

GavChap 30-04-2012 11:42

Re: Areas already upgraded (2012 double speed upgrades)
 
Quote:

Originally Posted by hemelvirgin (Post 35420428)
hi,

also in hemel - area 31.

area been upgraded 30-60 mb. MARCH-APRIL.

still waiting like many i guess

Still no sign of any speed doubling today either, and I can't get through on 150.

Jambone 30-04-2012 11:53

Re: Areas already upgraded (2012 double speed upgrades)
 
Mine informed me I had to click "Upgrade me" which I did, and had to actually request the upgrade?

SnoopZ 30-04-2012 12:07

Re: Areas already upgraded (2012 double speed upgrades)
 
Just wait for it to happen, less chance of bills and contracts getting messed up then.

ozzurh 30-04-2012 13:51

Re: Areas already upgraded (2012 double speed upgrades)
 
Quote:

Originally Posted by Pea-Pod (Post 35420424)
Verry happy to report that my area in Oldham as been double-speed upgraded...

before...

https://www.cableforum.co.uk/images/local/2012/04/2.png

after...

https://www.cableforum.co.uk/images/local/2012/04/3.png

Similar upload speed but that doesn't bother me. Now I need to find a use for 60MB download! :shocked:

Strange, I'm in Oldham and still waiting for the upgrade! :(

hemelvirgin 30-04-2012 15:03

Re: Areas already upgraded (2012 double speed upgrades)
 
;)
Hi,

rang 150 explained situation.

put through to customer services agreed to 12 month BB contract,bonus i got £3 reduction a month.

http://www.speedtest.net/result/1923924484.png

my speeds are now above

cpc1-heme9-2-0

GavChap 30-04-2012 15:23

Re: Areas already upgraded (2012 double speed upgrades)
 
So they ARE upgrading hemelites! Time to ring up.

BenMcr 30-04-2012 15:35

Re: Areas already upgraded (2012 double speed upgrades)
 
Quote:

Originally Posted by GavChap (Post 35421164)
So they ARE upgrading hemelites! Time to ring up.

There is a difference between an on request change/upgrade and the mass uplifts

BeafSalad 30-04-2012 16:35

Re: Areas already upgraded (2012 double speed upgrades)
 
cpc2-oldh9-2-0 upgraded today. Well that is what Virgins site is telling me but as yet the modem config has not been updated.

Chrysalis 30-04-2012 17:13

Re: Areas already upgraded (2012 double speed upgrades)
 
Quote:

Originally Posted by Jambone (Post 35421075)
Mine informed me I had to click "Upgrade me" which I did, and had to actually request the upgrade?

The problem is it hinders investment.

eg. if I found 50billion tommorow and then decided to spend it on a national FTTP rolliut, it would be harder for me to differ on advertising and get takeup because people without FTTP can advertise it as fiber anyway.

Sort of like the unlimited advertising, in that the value of true unlimited declined because everyone with specified limit FUP's and throttles were still allowed to call their service unlimited.

GavChap 30-04-2012 17:21

Re: Areas already upgraded (2012 double speed upgrades)
 
I've now got the upgraded message on VM, no new modem config yet. So still on 33.33Mb.

qasdfdsaq 30-04-2012 18:52

Re: Areas already upgraded (2012 double speed upgrades)
 
Quote:

Originally Posted by Chrysalis (Post 35421234)
The problem is it hinders investment.

eg. if I found 50billion tommorow and then decided to spend it on a national FTTP rolliut, it would be harder for me to differ on advertising and get takeup because people without FTTP can advertise it as fiber anyway.

Sort of like the unlimited advertising, in that the value of true unlimited declined because everyone with specified limit FUP's and throttles were still allowed to call their service unlimited.

Course then the tech savvy still get to differentiate a few rare providers that are really unlimited or really fibre, as opposed to generic consumer "unlimited" or generic consumer "fibre". (Note: BT has both, VM has neither, and various other companies fall between these two extremes)

hemelvirgin 30-04-2012 19:25

Re: Areas already upgraded (2012 double speed upgrades)
 
Quote:

Originally Posted by hemelvirgin (Post 35421158)
;)
Hi,

rang 150 explained situation.

put through to customer services agreed to 12 month BB contract,bonus i got £3 reduction a month.

http://www.speedtest.net/result/1923924484.png

my speeds are now above

cpc1-heme9-2-0

vm customer services have cut off my tivo service !!!!.
:mad:
no emmerdale @ 7pm,the wife not happy:mad:

150 say the agent gave me a £3 discount BUT that meant my tivo & all the channels on M+ disappeared on that package.

obviously i would of not agreed to that if he said what the £3 discount was for ,i thought it was for loyalty staying with VM broadband for another year.

150 have reset my tivo account waiting now for the Tv to work.

not impressed,now paying what i was originally paying.

CycoSymz 30-04-2012 20:32

Re: Areas already upgraded (2012 double speed upgrades)
 
Quote:

Originally Posted by GavChap (Post 35421239)
I've now got the upgraded message on VM, no new modem config yet. So still on 33.33Mb.

Same here.

philce 30-04-2012 21:15

Re: Areas already upgraded (2012 double speed upgrades)
 
Engineer came.... " no upgraded upload till July1st mate"!

Waste of time as expected!



Quote:

Originally Posted by philce (Post 35420535)
Exactly what I told the support guy many times!

Was in UK too!

---------- Post added at 09:41 ---------- Previous post was at 08:35 ----------

Anyone in area 30 got the upgraded upload yet?


dannyboy91uk 01-05-2012 01:18

Re: Areas already upgraded (2012 double speed upgrades)
 
I saw that Oldham had been upgraded but mine hasn't been upgraded from 50MB to 100MB as of yet? A guy in the fifth page had stated Oldham had been upgraded, if so why haven't I had any confirmation? I checked on the Virgin Media website and it says March - April and when I login, I see no green shiny bar indicating that it has been upgraded.

I am very sorry that I have gone off topic, as this is supposed to be an upgraded area thread only.

CycoSymz 01-05-2012 06:20

Re: Areas already upgraded (2012 double speed upgrades)
 
I'm now on 60meg in NG17 :)

GavChap 01-05-2012 09:18

Re: Areas already upgraded (2012 double speed upgrades)
 
Now on 60Mb in the modem config in Hemel Hempstead, however speed tests still showing 30, and I'm on a a gigabit switch to a gigabit router.

Jambone 02-05-2012 06:20

Re: Areas already upgraded (2012 double speed upgrades)
 
Well funnily enough after sending that request, I just got mine upgraded to 60 in the B93 area. :)

Ardbeg1977 02-05-2012 08:16

Re: Areas already upgraded (2012 double speed upgrades)
 
Speed-doubled to 100Meg in Gravesend (Area 06). I get 105Meg down, 5Meg up, direct from VMG300 modem. 93Meg through Netgear WNR2000 router (VM supplied). I have requested a free Superhub, to give it a try. Don't need wireless, so will just use it as a modem / wired router. If the wired routing is not much cop, will upgrade to something like an Asus N56U and use SH in modem-only mode.

Dave

Kymmy 02-05-2012 15:20

Re: Areas already upgraded (2012 double speed upgrades)
 
Can I remind members that this thread is purely about the upgrades and not about whether any VM equipment is good or bad.

Last two posts deleted

comanche 03-05-2012 12:54

Re: Areas already upgraded (2012 double speed upgrades)
 
Mansfield now upgraded

cpc22-mfld14-2-0

Pbryanw 04-05-2012 11:02

Re: Areas already upgraded (2012 double speed upgrades)
 
Grimsby (or at least my part of Grimsby - UBR/Headend - grim17-2-0) has been upgraded. I'm not one of those who requested an early upgrade.

Original Speed was 30Mb, now on 60Mb - upload not upgraded yet.

Speed test below:
https://www.cableforum.co.uk/images/...2012/05/58.png

Pbryanw 04-05-2012 16:37

Re: Areas already upgraded (2012 double speed upgrades)
 
Just checked with some relatives who are on Virgin Cable - they're on 10Mb - and it appears they haven't been upgraded yet, so it looks like it's still being rolled out here in Grimsby.

RandomLocation 09-05-2012 01:31

Re: Areas already upgraded (2012 double speed upgrades)
 
Wasn't upgraded until tonight some time, still using VMG300 so hoping to get SHub soon to fire into modem mode.

50mb, cpc5-belf9-2-0
Config: http://pastebin.com/Dnxkt0WA

https://www.cableforum.co.uk/images/...2012/05/46.png
https://www.cableforum.co.uk/images/...2012/05/47.png

General Maximus 09-05-2012 08:37

Re: Areas already upgraded (2012 double speed upgrades)
 
you have proved that you can get 100mbit so why do you want a shub? It isnt going to make it go any faster.

Skie 09-05-2012 08:54

Re: Areas already upgraded (2012 double speed upgrades)
 
Quote:

Originally Posted by RandomLocation (Post 35425279)
Wasn't upgraded until tonight some time, still using VMG300 so hoping to get SHub soon to fire into modem mode.

Thats like wanting to change from a sports car to a shiny new lada. The VMNG300 can handle what you can throw at it, the Superhub can handle what the average user might throw at it but will struggle when you tax it.

Kymmy 09-05-2012 09:01

Re: Areas already upgraded (2012 double speed upgrades)
 
Remember guys that this is purely about areas that the upgrade has been completed in and not about the usual shub v vmg300 argument


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