Re: Areas already upgraded (2012 double speed upgrades)
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Re: Areas already upgraded (2012 double speed upgrades)
Finally the My Virgin media site came back up and not only did it inform me that I was already at 100mbit but my modem was fine for wired connection (Ambit 300). I called 150 and it took 25 minutes to get somebody from india to answer. he told me my current modem cannot handle 100mbit and would not send the config file (if one should exist) and a superhub was on its way , 2-3 working days. Scunthorpe area..
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Re: Areas already upgraded (2012 double speed upgrades)
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Re: Areas already upgraded (2012 double speed upgrades)
I just checked and my area is supposed to be getting upgraded sometime this month, with that in mind just wanted to ask a question regarding what to expect.
I'm currently on one of the old 10Mb packages so will VM be shifting my package to match their current lowest package (30mb) or will I end up on a 20Mb mystery tier, getting a lesser service for the same price as a new customer? |
Re: Areas already upgraded (2012 double speed upgrades)
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Re: Areas already upgraded (2012 double speed upgrades)
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If you don't have a SHub then you will go to 20/1 and then to 20/2 when the upstream improvements are made. You will have an option to 'buy' a SHub for a one off payment to take you to 30/1. The SHub remains VM propertly however! If you are not in contract I'd expect a quick call to retentions to get you the SHub for free and maybe even a better monthly rate. You'll have to be convincing and polite IME. |
Re: Areas already upgraded (2012 double speed upgrades)
I thought it was 30/2
Also 20/1 doesn't exist, it's 20/2 for all. |
Re: Areas already upgraded (2012 double speed upgrades)
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Thanks for the info.;) |
Re: Areas already upgraded (2012 double speed upgrades)
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However, ML20 is 20/1 moving to 20/2. (Source STM policy 2/4/2012) |
Re: Areas already upgraded (2012 double speed upgrades)
Ben is the Wirral being upgraded today (CH63)?
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Re: Areas already upgraded (2012 double speed upgrades)
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I'm assuming that's the "doubled" version of 10/1 |
Re: Areas already upgraded (2012 double speed upgrades)
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So if you get STMd on 20Mb/s you end up with 5Mb/s rather than 15Mb/s on 30Mb/s. ---------- Post added at 15:40 ---------- Previous post was at 15:36 ---------- Quote:
Also, you might assume that the L30 is only for L10 customers. M10 customers might have to haggle. |
Re: Areas already upgraded (2012 double speed upgrades)
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And yeah, that 50% reduction is definitely appealing as the STM has been driving me nuts of late. |
Re: Areas already upgraded (2012 double speed upgrades)
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Hitting the evening 1.5GB is a regular occurance for me too. The kids get home from school, 2 * iPlayer stream for a couple of hours and it's STMd before I get home from work:mad: Sometimes I've even taken to downloading 1.5GB of data from 4pm (finishes at about 4:20) so that I have full rate again at 9:20. |
Re: Areas already upgraded (2012 double speed upgrades)
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