Home News Forum Articles
  Your number one Virgin Media Cable, Computer & Internet Resource - Welcome back on Join Join
You are here You are here: Home | News Articles
Navigation
Adverts

Virgin Broadband comes joint-second in customer satisfaction poll

# Jul 4, 12:11 AM by matt

In a YouGov survey of 11,000 UK broadband customers on behalf of uSwitch, Virgin Media came joint-second with a customer satisfaction score of 76%, along with AOL & Sky Broadband. Plusnet came first, with 78% customer satisfaction.

Orange & TalkTalk were at the bottom of the table. Orange had the highest percentage of unsatisfied customers in the poll, with 35%, followed by TalkTalk with 31%.

Sky Broadband beat Virgin for “value for money”, with 83% versus Virgin’s 68%. Virgin had a slight edge on Sky for customer support satisfaction, with 55% versus Sky’s 48%.

Sources:

The Guardian

Silicon.com

What is this button for? Use the AddThis button to quickly bookmark this page, share the article by e-mail, or post it to the social networking website of your choice.

Adverts
Search
Search Here  Search CF