New Speed Upgrades 8th March. (Part 3) - Page 61

ikthius · 08-03-2005, 22:09

Quote:

Originally Posted by tomjleeds

0800 052 2000

Choose option 5. Be very apologetic and say you realise that there's probably a million other people asking the same thing, but is there any chance they could perform the upgrade for you now?

If you get a scottish person, it seems you get it done

not always, I was told it would happen and it has not.

ik

chrisb123 · 08-03-2005, 22:09

Quote:

Originally Posted by DbzDP

I am not sure if this was asked before, but here it goes.
What will be the upload speed for the 3MB?

300k.

chris1234 · 08-03-2005, 22:09

Quote:

Originally Posted by DbzDP

I am not sure if this was asked before, but here it goes.
What will be the upload speed for the 3MB?

32ks +?

punky · 08-03-2005, 22:12

300k upload = 37k/s transfer

GeoffW · 08-03-2005, 22:13

Mine too, I wonder if DNS or proxy servers has slowed down somehow as a result.

The pages load quicker but it takes longer to start loading.

chris1234 · 08-03-2005, 22:14

Quote:

Originally Posted by GeoffW

Mine too, I wonder if DNS or proxy servers has slowed down somehow as a result.

The pages load quicker but it takes longer to start loading.

cud be ur speed is still updating?? do another reboot

Gareth · 08-03-2005, 22:16

Well, using the number posted about (the 0845 one, not the 0800 one) I got through to a guy called Peter in broadband technical support, who gave me my details, so I've just upgraded online now, and it's flying. /me is very impressed

Just to say, as well, that although I've had reason to moan about the CS agents I've dealt with in the past, the person I spoke with tonight was extremely professional.

and a round of

to Peter

chris1234 · 08-03-2005, 22:17

Quote:

Originally Posted by Gareth

Well, using the number posted about (the 0845 one, not the 0800 one) I got through to a guy called Peter in broadband technical support, who gave me my details, so I've just upgraded online now, and it's flying. /me is very impressed

Just to say, as well, that although I've had reason to moan about the CS agents I've dealt with in the past, the person I spoke with tonight was extremely professional.

and a round of

to Peter

CS is closed wtf????

DbzDP · 08-03-2005, 22:21

Alright thanks, I just needed to know that.

GeoffW · 08-03-2005, 22:22

Quote:

Originally Posted by chris1234

cud be ur speed is still updating?? do another reboot

This was hours ago, I can see the right speed in the modem config. I supose another reboot cant hurt though.

Chaos reigns within.
Repent, reflect, reboot
and order will be restored.

Gareth · 08-03-2005, 22:24

Broadband technical support was open when I called 'em - I used the 0845 number posted earlier, cause when I called the 0800 number, I got a message saying they were closed as of 8pm.

Am now downloading a copy of Knoppix at 357 KB/sec... just because I can

Chrysalis · 08-03-2005, 22:24

right have upgraded to 3mbit using the web page, but held of going to 2mbit because someone said to me I would have had to pay admin fee, if I ring CS tommorow and change to the 2mbit tier is there no fee for this?

redboat · 08-03-2005, 22:29

[QUOTE=GeoffW]This was hours ago, I can see the right speed in the modem config. I supose another reboot cant hurt though.

Yeah mine the same, i have just done another reboot...no change. Just seems weird it D/L's everything at the right speed just browsing is very poor????

08-03-2005, 22:35

well I called tech support about the error i was getting about the modem not being registered to the account. Anyway, first off the tech guy says the upgrade is only for new customers anyway!

so, then he checks my details and says i have a username and password ive never heard of, but he cant give me the details as i have no security details setup!

anyway, to cut it short, i give him my old account details, which he accepts as proof, then gives me the new details (which i never seen before) and i upgrade just fine

Marge · 08-03-2005, 22:40

Well home from work eventually

Everyone happy with their new speeds ?????????????

Just gonna test mine now