Astraweb newsgroup problems anyone?

Ouch · 29-11-2003, 15:24

Ive been having problem with my news server Astraweb for the past 3 days. It is normally really good and I can get headers and download at 550kbps

However, for the past 3 days I have been getting very erratic speeds of between 50 and 300kbps, with occasions where it grinds to a halt

Is anyone else with Astraweb having the same problems? It's been playing up since the major DNS outage last week. All other aspects are fine HTTP and FTP downloads are fast.

I want to know whether it is my news server or whether there is a problem with NNTP over NTL. Astraweb say they know of no problems at their end. Is anyone else having problems with Astraweb or any other news server?

Thanks for your help in advance

Andy

Ouch · 29-11-2003, 19:54

Just me then?

Lee · 30-11-2003, 09:40

Quote:

Originally Posted by Ouch

Just me then?

Nope I get exactly the same problem - are you in Kirklees bt any chance?

sfx · 30-11-2003, 10:35

I'm getting same problem and it seems to be affecting all nlt customers with astraweb (from other forums).

Connections to other news-servers is ok and connection to astraweb from other uk ISPs is also fine.

I've mailed astraweb support but I dont expect a fast reply. Their support sucks and its thanksgiving. NTL cusomer services just tell me their's no problems their end.

Maybe traffic is still being routed around the damaged trans-atlantic cable that seems to have caused NTL's dns crash although I believe the cable is now repaired. Wish someone would sort this one soon out though.

Anyone one else with any clues ?

sfx

Ouch · 30-11-2003, 12:14

Well I'm glad to hear its not just a problem with my connection. I mailed Astraweb on Thursday afternoon but havent heard back yet

Im in Stafford btw so it sounds as if it may be a nationwide problem

sfx>What other forums are discussing this. I would like to see others views / problems with this.

Thanks

Andy

P.S. I will keep emailing Astraweb tech support until I get a satisfactory answer. If everyone does the same they may take notice. The problem is that I fear that it may be an NTL problem and they will keep passing the buck

30-11-2003, 12:32

Quote:

Originally Posted by Ouch

Well I'm glad to hear its not just a problem with my connection. I mailed Astraweb on Thursday afternoon but havent heard back yet

Im in Stafford btw so it sounds as if it may be a nationwide problem

sfx>What other forums are discussing this. I would like to see others views / problems with this.

Thanks

Andy

P.S. I will keep emailing Astraweb tech support until I get a satisfactory answer. If everyone does the same they may take notice. The problem is that I fear that it may be an NTL problem and they will keep passing the buck

Hi

forum discussing Astraweb here:-

http://forums.newsbin.com/viewforum....e22a925600801a

I've not used them since they ceased the free service & use Teranews, now.

Ouch · 30-11-2003, 15:45

Thx homealone, I'll have a look there too

30-11-2003, 16:23

Quote:

Originally Posted by Ouch

Thx homealone, I'll have a look there too

np - there is one person posting in there who's sig says "official Astraweb representative", or such like, so you may get some help there.

lincsat · 02-12-2003, 03:02

I've had no particular problem with Astraweb, all NNTP feeds slow down during "primetime" even when HTTP and FTP are OK.

Lee · 02-12-2003, 07:49

Quote:

Originally Posted by lincsat

I've had no particular problem with Astraweb, all NNTP feeds slow down during "primetime" even when HTTP and FTP are OK.

This isn't slowdown, the speed actually goes FULL for 10 secs NOTHING for 10 secs etc... and its all the time not just primetime!

Quite a few NTL users (it appears only NTL users are affected) are discussing this here: http://forums.newsbin.com/viewtopic.php?t=7481

Could you post a tracert to news.astraweb.com to see if you are taking a different route to the rest of us?

The opinion seems to be the problem lies somewhere between NTL and Astraweb, which is frustrating to say the least!

lincsat · 03-12-2003, 00:00

Quote:

Originally Posted by Lee

This isn't slowdown, the speed actually goes FULL for 10 secs NOTHING for 10 secs etc... and its all the time not just primetime!

Quite a few NTL users (it appears only NTL users are affected) are discussing this here: http://forums.newsbin.com/viewtopic.php?t=7481

Could you post a tracert to news.astraweb.com to see if you are taking a different route to the rest of us?

The opinion seems to be the problem lies somewhere between NTL and Astraweb, which is frustrating to say the least!

OK, Here you go:

Tracing route to news.astraweb.com [64.62.191.89]
over a maximum of 30 hops:

1 25 ms <1 ms <1 ms 192.168.0.1
2 7 ms 10 ms 9 ms 10.153.*.*
3 11 ms 12 ms 12 ms nott-t2cam1-a-ge-wan52-133.inet.ntl.com [80.4.46.73]
4 14 ms 15 ms 11 ms not-t2core-a-ge-wan61.inet.ntl.com [80.1.79.57]
5 16 ms 14 ms 16 ms lee-bb-a-so-300-0.inet.ntl.com [62.253.185.33]
6 19 ms 17 ms 35 ms pop-bb-b-so-100-0.inet.ntl.com [62.253.185.238]
7 19 ms 19 ms 27 ms tele-ic-1-so-000-0.inet.ntl.com [62.253.185.82]
8 36 ms 21 ms 23 ms lndnuk1icx1.wcg.net [195.66.224.105]
9 161 ms 173 ms 165 ms nycmny2wcx2-pos15-3.wcg.net [64.200.87.61]
10 163 ms 189 ms 206 ms nycmny2wcx3-oc48.wcg.net [64.200.87.78]
11 244 ms 268 ms 303 ms brvwil1wcx3-pos11-0.wcg.net [64.200.210.109]
12 314 ms 345 ms 364 ms brvwil1wcx2-pos11-0-1-a0.wcg.net [64.200.236.17]
13 379 ms 362 ms 320 ms dnvrco1wcx2-pos10-0.wcg.net [64.200.210.66]
14 165 ms 164 ms 164 ms snfcca1wcx3-pos11-0.wcg.net [64.200.240.94]
15 166 ms 163 ms 164 ms snfcca1wcx2-oc48.wcg.net [64.200.199.73]
16 163 ms 160 ms 159 ms 64.200.240.98
17 161 ms 160 ms 195 ms sntcca4lcx1-pos9-0.wcg.net [64.200.240.126]
18 177 ms 174 ms 175 ms sntcca4lce1-hurricane-gige.wcg.net [64.200.150.106]
19 172 ms 183 ms * gige-g7-0.gsr12012.fmt.he.net [216.218.214.217]
20 * 174 ms 180 ms unknown.astraweb.com [64.62.191.89]

Trace complete.

aphyde9 · 11-11-2005, 21:20

I have a BT connection and it has been painfully slow since the weekend, max speed of around 30KB/s but averaging at about 15kb/s. emailed astraweb and they said to try different ports and the europe server and is still slow. It is better today averaging about 26kb/s but way off what it should be.

Web-Junkie · 13-11-2005, 03:34

You do realise this thread is nearly 2 years old?

I'm downloading right now from Astraweb @ 1.8mbps (on NTL Cable) on the pbdl server, so no problems there and suggest kicking BT up their user port as it appears they always have speed problems, at least everytime I go to a mates who's on BT 1mbps and it's a slow as hell!

aphyde9 · 13-11-2005, 20:20

I did notice the post date after I posted.

It has been really quick downloading, getting good speeds. But since last weekend it just slowed to a halt. But if your speeds are good, it rules out an astraweb problem. Thanks for the reply.

14-11-2005, 17:13

Quote:

Originally Posted by Web-Junkie

...I'm downloading right now from Astraweb @ 1.8mbps (on NTL Cable) on the pbdl server, so no problems there...

Have you tried the European server?

I couldn't get consistently fast downloads from the main (USA) server or the pbdl server. Using Grabit, I had to try each of the 8 connections until I found a good one. Using the European server, I get a constant 360kB/s on all connections on my 3Mb service.