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Please document any V6 issues here.
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Old 03-12-2017, 21:33   #316
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Re: Please document any V6 issues here.

Ben
Sorry, I should have said stream not copy.

Thanks. The key message seems to be that they must both be active on my account.
When I fire up the old TiVO I get a message saying account closed. So this must be why I cannot see the old box in My Shows.
My real annoyance is that the user documentation made no reference to this and implied I could freely stream from the old box.
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Old 04-12-2017, 05:48   #317
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Re: Please document any V6 issues here.

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Originally Posted by OLD BOY View Post
The listings for BBC4 have now appeared on the EPG.
At last OB as you cannot set a recording sadly without them as l wanted to record several series about Mexico..
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Old 04-12-2017, 08:34   #318
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Re: Please document any V6 issues here.

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Originally Posted by jepton View Post
Ben
Sorry, I should have said stream not copy.

Thanks. The key message seems to be that they must both be active on my account.
When I fire up the old TiVO I get a message saying account closed. So this must be why I cannot see the old box in My Shows.
My real annoyance is that the user documentation made no reference to this and implied I could freely stream from the old box.
Needs a multiroom account set up. Also BOTH boxes must be connected to VM's coax cable to remain authorised.
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Old 04-12-2017, 20:13   #319
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Re: Please document any V6 issues here.

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Originally Posted by denphone View Post
At last OB as you cannot set a recording sadly without them as l wanted to record several series about Mexico..
If any programmes aren't present in the EPG it is possible to record them manually.
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Old 07-12-2017, 12:59   #320
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Re: Please document any V6 issues here.

Something very odd has happened the last 2 nights

The screen has been taken over by Netflix stills, as in adverts for the programmes, while you can still hear the sound of what should be on the screen at that time

It sorted itself out 2 nights ago, last night I had to reboot the V6 to make it disappear

Had a look on the vm forums and this is apparently a known issue that a reboot sorts out

Most peculiar
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Old 07-12-2017, 15:05   #321
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Re: Please document any V6 issues here.

Yes, it's a known error. If you reboot it shouldn't happen again.
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Old 11-12-2017, 20:44   #322
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Re: Please document any V6 issues here.

Sorry if I am bumping up this issue, I am getting the stuttering motion picture on Netflix on my V6 and not my new TV smart app?

Is there a easy solution for this issue even happens in SD programmes on Netflix?
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Old 11-12-2017, 21:07   #323
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Re: Please document any V6 issues here.

Just use your TV app instead of the V6 one.
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Old 11-12-2017, 21:14   #324
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Re: Please document any V6 issues here.

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Originally Posted by Mad Max View Post
Just use your TV app instead of the V6 one.
Probably the only way to go unfortunately, people on the VM forum we’re talking about firmware update in August did it happen?
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Old 11-12-2017, 21:36   #325
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Re: Please document any V6 issues here.

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Originally Posted by mhatter67 View Post
Probably the only way to go unfortunately, people on the VM forum we’re talking about firmware update in August did it happen?

No idea mate, I never use any of the apps on the V6, always use my smart TV ones, so much quicker.
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Old 11-12-2017, 21:50   #326
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Re: Please document any V6 issues here.

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Originally Posted by Mad Max View Post
No idea mate, I never use any of the apps on the V6, always use my smart TV ones, so much quicker.
The problem is VM promotes 4K in the new V6 box and one of the only real sources is annoyingly unwatchable with this stutter
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Old 11-12-2017, 22:50   #327
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Re: Please document any V6 issues here.

Quote:
Originally Posted by mhatter67 View Post
Sorry if I am bumping up this issue, I am getting the stuttering motion picture on Netflix on my V6 and not my new TV smart app?

Is there a easy solution for this issue even happens in SD programmes on Netflix?
What make/model TV do you have? And is it directly-connected to the V6 by a VM-supplied HDMI lead?
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Old 11-12-2017, 23:08   #328
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Re: Please document any V6 issues here.

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Originally Posted by spiderplant View Post
What make/model TV do you have? And is it directly-connected to the V6 by a VM-supplied HDMI lead?
Samsung 40mu6470, yes to both questions, here is the actual thread on VM community and they are a few others as well

http://community.virginmedia.com/t5/...D/td-p/3331912
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Old 12-12-2017, 00:03   #329
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Re: Please document any V6 issues here.

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Originally Posted by spiderplant View Post
What make/model TV do you have? And is it directly-connected to the V6 by a VM-supplied HDMI lead?
Why would this make a difference?
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Old 12-12-2017, 00:06   #330
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Re: Please document any V6 issues here.

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Originally Posted by Mad Max View Post
Why would this make a difference?
Because all the HDMI cable supplied with the V6 box are 'High Speed' i.e support 4K / 1080P etc.

So asking if it's a VM one rules out other cables that may be 'Standard Speed' and are only rated for 720P or 1080i.
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