You are here: Home | Forum | Blackburn down or being fobbed off?
You are currently viewing our boards as a guest which gives you limited access to view most of the discussions, articles and other free features. By joining our Virgin Media community you will have full access to all discussions, be able to view and post threads, communicate privately with other members (PM), respond to polls, upload your own images/photos, and access many other special features. Registration is fast, simple and absolutely free so please join our community today.
Anyone have complete loss on superhub for the 2 days? Someone else served from same green cabient is also down but the indian call centre keeps making up times that it will be fixed but never does.
Been down since 6am yesterday. Service status page says good service.
Do know if its a faulty cab or if its actually a area fault.
when you ring up one of the options on the phone lets you know if there are any area faults as well. They will probably be aware of it as I imagine everyone affected will have noticed it with it being the weekend and have rung up. India will be making up eta because they wont know who is going to fix it and when till networks look at the ticket Monday morning I imagine.
sounds about right tbh. All they can do is log a ticket which will get looked Monday. The chances are that it will be fixed way before 21:00 but they are giving themselves a bit of lee way. Last the time I was with a tech and he logged a call as an are fault it was fixed in 4 hours.
Well its past 8pm and both still down, indian lady promised it will be fixed this time. Even though this fault started at 6am yesterday and the local fault started today at 3pm so most likely unrelated. Whys it so hard to log a fault and have someone sort it
---------- Post added at 21:48 ---------- Previous post was at 20:19 ----------
Join CF
You are here: 
