BT master socket used with Virgin cable phone?
07-11-2011, 12:32
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#1
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Inactive
Join Date: Nov 2011
Posts: 5
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BT master socket used with Virgin cable phone?
My house phones went dead and Virgin said this time it was likely on my system, we recently had a lot of area faults, and they were right!
At the socket where their 2 wire line connects to my system I removed all other links and it works!
1. Should this first socket in my system be a BT master socket, it is not.
2. Older wired phones have never rung since we went to Virgin cable phone, only a modern wired cheapy Binatone actually rings. Is this normal? DECT cordless work.
Many thanks in advance. Teddington Toad
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07-11-2011, 12:51
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#2
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cf.mega poster
Join Date: Aug 2009
Posts: 5,386
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Re: BT master socket used with Virgin cable phone?
Virgin only install one socket as standard, sometimes installers tap into the bt extensions to give you more than one or if your house was pre-wired we have to use the bt socket (or replace it)
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07-11-2011, 14:02
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#3
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Inactive
Join Date: Nov 2011
Posts: 5
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Re: BT master socket used with Virgin cable phone?
Right, so there should be a BT type master socket somewhere in my system?
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07-11-2011, 16:20
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#4
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cf.mega poster
Join Date: Aug 2009
Posts: 5,386
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Re: BT master socket used with Virgin cable phone?
unless it was replaced by a virgin one
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07-11-2011, 17:05
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#5
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Inactive
Join Date: Nov 2011
Posts: 5
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Re: BT master socket used with Virgin cable phone?
There was no master wired into my system so I will try installing one. Thanks.
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07-11-2011, 17:13
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#6
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cf.mega poster
Join Date: Aug 2009
Posts: 5,386
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Re: BT master socket used with Virgin cable phone?
Without a master the phones shouldn't ring. might be on to something
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07-11-2011, 18:06
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#7
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Join Date: Jul 2003
Location: Poole, Dorset
Age: 38
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Re: BT master socket used with Virgin cable phone?
That might explain some of it, cordless phones don't generally require there to be a ring capacitor (IE in the master socket)
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08-11-2011, 17:17
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#8
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Inactive
Join Date: Nov 2011
Posts: 5
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Re: BT master socket used with Virgin cable phone?
Many thanks, old BT master installed as first in the circuit and now any phone will ring when connected. Virgin had not bothered to fit one.
Now I have to find the fault on the line to the other sockets in the house, when I get a roundtuit.
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09-11-2011, 08:26
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#9
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Inactive
Join Date: Feb 2006
Posts: 166
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Re: BT master socket used with Virgin cable phone?
If VM haven't done the job right in the first place, i.e. installed a Linebox (master socket), then you should complain and get them back to do the job properly.
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09-11-2011, 10:00
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#10
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Inactive
Join Date: Nov 2011
Posts: 5
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Re: BT master socket used with Virgin cable phone?
Oh err, getting Virgin back in, look what happened last time? I think not. If I have any more problems I will ask here first.
Now I have two working sockets, one with the cordless base and one with an old fashioned very loud phone as a back up. I can fix the wiring to the rest at leisure, or not.
Thanks to all, JohnR.
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