Re: Practical information on installation for Broadband
VM will run a siamese cable (basically a Coax coupled with a tube to hold some telephone wire) from the duct in the road to the front of your house. They'll install a small box there. From that box there will be a thin black phone wire run to where you want the telephone point, and a black coax cable to the point where you want the broadband service.
If your run pipes underground in your garden and conduits under the floor or install draw strings for them to pull the cable through they'll be delighted I am sure and happy to use those.