Been away for a while but ive just resigned up to virgin. I have requested that our old number gets ported over from BT.
Ive been give 2 stories...
1. I don't need to contact BT, virgin will contact BT and once the number has been ported BT will send a final bill end of story.
2. I have to ring BT to cancel and get passed from call centre to call centre
Does anyone if im ok to just go with the first one??