Re: Virgin Mobile - end of Contract
Just a small update.
I rang 789 to find out what my options were, in more detail, and they are:
Continue with my 300+300 tariff, using the existing phone, and the price goes down to Ã‚Â£20 a month.
Continue with the 300+300 tariff, but continue paying Ã‚Â£25 a month. This includes another 'free' phone.
Stop the account but continue using the phone without a tariff, and get charged 'standard' rates for calls and texts.
Stop the account and convert to PAYG.
Stop the account and switch to the VM exclusive Ã‚Â£10 for 100+100 deal which replaces the current 300+300 deal on Monday.
The last 2 options are the ones we're looking at (we're quite happy to stay with Virgin), and we're leaning towards the 100+100 tariff which is still more than my wife manages to use in a month! We will be able to keep the same number, even if we get sent a new SIM card (we just have to ask for it).
The customer service rep was very helpful and I received a confirmation of cancellation, by text, almost right away.
A sales rep is going to call me next week to find out what we want to do and how they can help us do it.