hi there if you're having trouble retrieving a picture message that has been sent to your phone, and the message says to view it at www.t-mobile.co.uk/pmcollect
, it might be because your phone has not been set up to recieve pictures. so here's how to set it up.
first go to the web-site, go to help and advice, click on phone support, then click on number 1, which is activating phone messaging, below you will have to enter your mobile number. next press continue, and a picture of your phone will come up on the screen, press confirm, click on picture messaging, then press configure phone now.
A message will be sent to your phone, and a list of instructions of how to save it will come up on your computer screen.
I really hope this works for you all, it did for me and now i'm recieving pics of my friends kids who live away.