Virus message!

Fred_Smith · 15-08-2004, 18:14

HI,

HAs anyone had the message 'Virus Infection alert' (URL http://outbreak.ntl.net) It said that I had the virus Netsky

Thanks

paulyoung666 · 15-08-2004, 18:25

the link goes nowhere , have you checked to see if you do have the virus

Fred_Smith · 15-08-2004, 18:32

oops wrong link should be http://outbreak.ntli.net i have norton antivirus running all the time & that hasn't picked up anything. I also have ZoneAlarm running as well & that hasn't picked up any dodgy traffic. I have also run adaware & spybot....

greencreeper · 15-08-2004, 19:26

Sounds like NTL's walled garden - again

It's likely that you don't have the virus. Good luck getting out the garden - you might have to phone NTL.

Chris W · 15-08-2004, 20:38

follow the instructions on the site, and about 3 hours later you should be released from the walled garden automatically. You might need to reboot the cable modem to be released.

If this doesn't help, get onto TS and they can get you released.

greencreeper · 15-08-2004, 20:50

Quote:

Originally Posted by monkeybreath

follow the instructions on the site, and about 3 hours later you should be released from the walled garden automatically. You might need to reboot the cable modem to be released.

If this doesn't help, get onto TS and they can get you released.

Always assuming he has the virus in the first place

Following the instructions if you don't have the virus won't do any harm - won't do any good neither

Fred_Smith · 15-08-2004, 21:21

HI all, I followed the instructions, ran the virus checker. No virus found..... Left it for about half an hour, one of my PC's on my network was stuck with the error, but the other one was ok. Rebooted my router & cable modem, all now working. Does anyone know what triggers this to happen, especially as I didn't seem to have the virus.

Thanks

nate · 15-08-2004, 22:21

If your computer is broadcasting on the port(s) that the netsky virus uses, your computer will most likely be walled gardened, which is what you were seeing.

Fred_Smith · 17-08-2004, 20:55

What are the port numbers?
Thanks

greencreeper · 17-08-2004, 21:17

http://securityresponse.symantec.com...tsky.d@mm.html

With the looks of it, Netsky doesn't use ports - just sends emails. I'm not sure what NTL are on about

Grampy · 19-08-2004, 16:42

I had the above message just over an hour ago when opening my netscape 7 browser. Followed the instructions but there was no sign of netsky. Still cannot use netscape 7 or my e-mail client (mailwasher or outlook express) but I can access the internet using Internet Explorer (which I hate and only use when sites I visit don't work properly with Netscape 7. My wife has a laptop which is on a wired network sharing my internet connection this uses IE and is still working ok. Any suggestions.

nffc · 19-08-2004, 18:05

Quote:

Originally Posted by Grampy

I had the above message just over an hour ago when opening my netscape 7 browser. Followed the instructions but there was no sign of netsky. Still cannot use netscape 7 or my e-mail client (mailwasher or outlook express) but I can access the internet using Internet Explorer (which I hate and only use when sites I visit don't work properly with Netscape 7. My wife has a laptop which is on a wired network sharing my internet connection this uses IE and is still working ok. Any suggestions.

Ring NTL? Reboot your modem?

Grampy · 19-08-2004, 19:02

Quote:

Originally Posted by nffc

Ring NTL? Reboot your modem?

Tried rebooting modem no change. What number do I ring please?

Ramrod · 19-08-2004, 19:20

Quote:

Originally Posted by Grampy

Tried rebooting modem no change. What number do I ring please?

tech support is on 0845 6500125

Fred_Smith · 19-08-2004, 21:35

Perhaps this was conincidence then because I installed both Opera & Mozilla