£4 price increase - offered Broadband increase FREE
20-03-2012, 15:01
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#1
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Inactive
Join Date: Jul 2006
Location: Scunthorpe
Age: 74
Services: XL TV, 10Mb bb, Phone, Tivo, V+
Posts: 25
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£4 price increase - offered Broadband increase FREE
Customer Service phoned me today saying that to make up for the £4 increase I was being charged they would increase my BB from current 10Meg to "XL60" which I assume is 30 due to be doubled. Also a Superhub free delivery and activation. She said "So instead of getting nothing for the increase(£4) I would be getting faster broadband". Is this right or have I been confused by a foreign voice during my quickly running out lunchtime?
I thought only my TV was going up £2!
Bit confused, but accepted 'cos seemed a good deal any way.
Just want clarification from you guys.
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20-03-2012, 15:33
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#2
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Do I care what you think
Join Date: Jul 2006
Location: Cardiff South Wales
Age: 73
Services: V6 ,Virgin L. Phone Broadband.sky go Netflix
Posts: 4,264
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Re: £4 price increase - offered Broadband increase FREE
Please post more details when you get them. Something for nothing & not asked for WOW
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No point in being pessimistic. You know it won`t work.
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20-03-2012, 15:44
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#3
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Still alive and fighting
Join Date: Jun 2007
Location: In the land of beyond and beyond.
Services: XL BB, 3 360 boxes , XL TV.
Posts: 56,302
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Re: £4 price increase - offered Broadband increase FREE
Quote:
Originally Posted by Itshim
Please post more details when you get them. Something for nothing & not asked for WOW
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Or as Victor put it " l don't believe it ". 
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“The only lesson you can learn from history is that it repeats itself”
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20-03-2012, 15:47
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#4
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Do I care what you think
Join Date: Jul 2006
Location: Cardiff South Wales
Age: 73
Services: V6 ,Virgin L. Phone Broadband.sky go Netflix
Posts: 4,264
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Re: £4 price increase - offered Broadband increase FREE
Quote:
Originally Posted by denphone
Or as Victor put it " l don't believe it ". |
Your words not mine 
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No point in being pessimistic. You know it won`t work.
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20-03-2012, 16:19
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#5
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Permanently Banned
Join Date: Apr 2011
Age: 56
Services: XL TV, XL Phone, 30mb BB, 1TB Tivo
Posts: 3,722
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Re: £4 price increase - offered Broadband increase FREE
Quote:
Originally Posted by stevemon
She said "So instead of getting nothing for the increase(£4) I would be getting faster broadband".
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This bit is correct 
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20-03-2012, 16:21
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#6
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Inactive
Join Date: Jul 2006
Location: Scunthorpe
Age: 74
Services: XL TV, 10Mb bb, Phone, Tivo, V+
Posts: 25
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Re: £4 price increase - offered Broadband increase FREE
Carl,
Are you saying that the £4 is not an increase that I would normally have? What increase can I expect from 1 April 2012?
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20-03-2012, 16:24
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#7
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Permanently Banned
Join Date: Apr 2011
Age: 56
Services: XL TV, XL Phone, 30mb BB, 1TB Tivo
Posts: 3,722
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Re: £4 price increase - offered Broadband increase FREE
I thought the £4 you mentioned was the annual April price increase? Mine's gone up £3.50.
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20-03-2012, 16:39
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#8
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Inactive
Join Date: Jul 2006
Location: Scunthorpe
Age: 74
Services: XL TV, 10Mb bb, Phone, Tivo, V+
Posts: 25
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Re: £4 price increase - offered Broadband increase FREE
Yes, most likely is April increase. Bit confused 'cos thought mine was going to be £2. Do you know where I can find out? Thanks
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20-03-2012, 16:41
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#9
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Do I care what you think
Join Date: Jul 2006
Location: Cardiff South Wales
Age: 73
Services: V6 ,Virgin L. Phone Broadband.sky go Netflix
Posts: 4,264
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Re: £4 price increase - offered Broadband increase FREE
Mine is £3.50 not that that really proves anything
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No point in being pessimistic. You know it won`t work.
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20-03-2012, 16:49
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#10
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Permanently Banned
Join Date: Apr 2011
Age: 56
Services: XL TV, XL Phone, 30mb BB, 1TB Tivo
Posts: 3,722
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Re: £4 price increase - offered Broadband increase FREE
Well it proves that it's the April price increase
---------- Post added at 16:49 ---------- Previous post was at 16:48 ----------
Quote:
Originally Posted by stevemon
Yes, most likely is April increase. Bit confused 'cos thought mine was going to be £2. Do you know where I can find out? Thanks
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You should have received a letter in the post by now.
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20-03-2012, 21:23
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#11
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Inactive
Join Date: Jul 2006
Location: Scunthorpe
Age: 74
Services: XL TV, 10Mb bb, Phone, Tivo, V+
Posts: 25
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Re: £4 price increase - offered Broadband increase FREE
Well here it is! I called VM tonight and my April rise will be £4 so the offer of faster BB and free superhub is true. It's free.
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21-03-2012, 09:04
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#12
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Do I care what you think
Join Date: Jul 2006
Location: Cardiff South Wales
Age: 73
Services: V6 ,Virgin L. Phone Broadband.sky go Netflix
Posts: 4,264
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Re: £4 price increase - offered Broadband increase FREE
Quote:
Originally Posted by stevemon
Well here it is! I called VM tonight and my April rise will be £4 so the offer of faster BB and free superhub is true. It's free.
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VICTOR 
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No point in being pessimistic. You know it won`t work.
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