18-02-2017, 11:30
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#1
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Inactive
Join Date: Jan 2012
Location: washington t&w
Age: 49
Services: BT Infinity 2
Posts: 19
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Cable my street text
Hi All.
Apologies in advance if this has been asked already (searched and couldnt find it )
I registered with cable my street a while ago and last month i recieved a text saying that a town hall meeting would take place about providing fibre to my area.
However i couldnt attend.
My question is, has anyone ever attended these meetings? What was the outcome and, what was the installation time from the meeting to the service being in your home.
Thanks in advance
A very frustrated BT infinity 2 customer
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18-02-2017, 11:50
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#2
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Sad Doig Fan!
Join Date: Aug 2007
Location: Barry South Wales
Age: 68
Services: With VM for BB 250Mb service.(Deal)
Posts: 11,652
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Re: Cable my street text
Have you tried the BT customer support forum to end your frustration?
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18-02-2017, 12:21
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#3
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CF Resident Dog
Join Date: Mar 2005
Posts: 14,254
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Re: Cable my street text
I think hes after Virgin Media.
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PSN: Snoopzster
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18-02-2017, 12:35
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#4
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Sad Doig Fan!
Join Date: Aug 2007
Location: Barry South Wales
Age: 68
Services: With VM for BB 250Mb service.(Deal)
Posts: 11,652
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Re: Cable my street text
I know he is but he could get any problems resolved via the forum which would make life easier until Virgin come along.
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18-02-2017, 15:42
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#5
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Cable Guru
Join Date: Jun 2004
Location: Scotland
Age: 41
Services: Virgin Media Gig1 RFOG, TV360, Stream, GoFibre 1Gb
Posts: 1,049
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Re: Cable my street text
The meeting at Washington was to show the plans for the area, the build is already underway and will take over the next 12 months to complete. Its something in the region of 30k homes so bear with us 
HTH
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Access Network Innovation @ Liberty Global/Virgin Media
All comments are my own opinion and not a direct expression of LG/VM.
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18-02-2017, 19:49
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#6
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Sad Doig Fan!
Join Date: Aug 2007
Location: Barry South Wales
Age: 68
Services: With VM for BB 250Mb service.(Deal)
Posts: 11,652
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Re: Cable my street text
Quote:
Originally Posted by weesteev
The meeting at Washington was to show the plans for the area, the build is already underway and will take over the next 12 months to complete. Its something in the region of 30k homes so bear with us
HTH |
With up to 12mths to go that's why I suggest the OP goes to the BT custoner support forum.
There are a few of us there who know what we're talking about and can refer customers to direct one to one UK support if necessary.
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18-02-2017, 20:32
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#7
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Inactive
Join Date: Jan 2012
Location: washington t&w
Age: 49
Services: BT Infinity 2
Posts: 19
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Re: Cable my street text
Quote:
Originally Posted by weesteev
The meeting at Washington was to show the plans for the area, the build is already underway and will take over the next 12 months to complete. Its something in the region of 30k homes so bear with us
HTH |
Thanks for this. Im a patient person so can wait the 12 months it will take.
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19-02-2017, 17:05
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#8
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cf.mega poster
Join Date: Mar 2005
Location: here
Age: 55
Services: Virginmobile,Sky TV, ZEN 76Mb,ZEN Phone line.
Posts: 1,288
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Re: Cable my street text
Quote:
Originally Posted by chumba
Thanks for this. Im a patient person so can wait the 12 months it will take.
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Just remember this is for the whole build to be done, they will release specific areas as they are completed so depending where you are you may find yours done earlier.
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"Once a Poacher, Always a Poacher"
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