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Virgin Media Mates Rates for 2012
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Old 25-04-2012, 09:40   #46
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Re: Virgin Media Mates Rates for 2012

Hi All

Does anyone know if the terms and conditions have changed for mates rates recently. I was on three services but cancelled my phone to try and save a bit of money. After a few weeks i was going to apply for mates rates but they have informed my friend that you have to have donwngraded from 3 to 2 services for 180 days. I thought this used to be 60 or 90 days? Does anyone know?
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Old 25-04-2012, 10:54   #47
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Re: Virgin Media Mates Rates for 2012

As far as I know, any disconnection to try and get the Mates Rates, disqualifies you from getting it
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Old 25-04-2012, 11:35   #48
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Re: Virgin Media Mates Rates for 2012

I'm lead to believe that there have been a lot of changes to mates rates as it was potentially getting abused and the discount (of course any discount is good) was too generous.

Originally the programme had been called friends and family and I understand at that time only 5 or so people could be nominated by any VM employee. When it became mates rates that restriction was dropped. But in turn as the discounts were good I heard stories (that I can't substantiate) that some were almost selling the discount to anybody they met in return for a backhander. Now the discount level has been reduced that financial gain has gone.

To be able to move onto mates rates you need to have a VM Mate (please do not pester staff on Cable Forum to be their mate). You also need to be adding a service to your existing line up and then you will be on a new contract. To prevent people dropping services temporarily so they can make a saving, the timescale has changed to 180 days, which is I believe similar to the timescale that would apply for the "new customer introductory rates" for services on standard tarrifs.
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Old 25-04-2012, 11:49   #49
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Re: Virgin Media Mates Rates for 2012

Thanks guys for your help.

Dont worry i wont pester anyone, i have a mate in VM but he's on holiday at the moment.
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Old 14-01-2013, 01:32   #50
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Re: Virgin Media Mates Rates for 2012

Quote:
Originally Posted by Twilight Zone View Post
If there is no limit, can someone recommend me
A employee can only add 5 members to mates rates, and no more! I work for virgin media
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Old 14-01-2013, 01:59   #51
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Re: Virgin Media Mates Rates for 2012

Quote:
Originally Posted by Alison67 View Post
A employee can only add 5 members to mates rates, and no more! I work for virgin media
That's not right. Cable mates rates has no limits. The 5 applies to mobile mates rates.
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Old 14-01-2013, 02:25   #52
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Re: Virgin Media Mates Rates for 2012

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Originally Posted by Stephen View Post
That's not right. Cable mates rates has no limits. The 5 applies to mobile mates rates.
No it doesn't, its 5 family and friends only for any virgin employee! So if i was you i'd check your info again, because you are wrong! I work in direct sale for virgin, so unless you are richard branson you know naff mate!
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Old 14-01-2013, 07:25   #53
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Re: Virgin Media Mates Rates for 2012

no its unlimited doh, ive got 10mates on it
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Old 14-01-2013, 09:01   #54
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Re: Virgin Media Mates Rates for 2012

Quote:
Originally Posted by jb66 View Post
no its unlimited doh, ive got 10mates on it
IMHO It should not be limitless as each 'friend' on Mates Rates is simply a reduction in the company's profit.

It is an employee benefit if restricted to a few family members but becomes counter-productive when extended to many friends.
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Old 14-01-2013, 09:53   #55
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Re: Virgin Media Mates Rates for 2012

you can only put folk on it who dont have all 3 services, its money virgin never had anyway
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Old 14-01-2013, 13:12   #56
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Re: Virgin Media Mates Rates for 2012

Quote:
Originally Posted by jb66 View Post
no its unlimited doh, ive got 10mates on it
I have done 8 upto now

---------- Post added at 12:12 ---------- Previous post was at 12:11 ----------

Quote:
Originally Posted by Alison67 View Post
No it doesn't, its 5 family and friends only for any virgin employee! So if i was you i'd check your info again, because you are wrong! I work in direct sale for virgin, so unless you are richard branson you know naff mate!
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Old 14-01-2013, 13:57   #57
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Re: Virgin Media Mates Rates for 2012

Quote:
Originally Posted by Alison67 View Post
No it doesn't, its 5 family and friends only for any virgin employee! So if i was you i'd check your info again, because you are wrong! I work in direct sale for virgin, so unless you are richard branson you know naff mate!
Excuse me! No need to speak to me like that. As per other replies it is you that's incorrect!
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Old 14-01-2013, 14:02   #58
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Re: Virgin Media Mates Rates for 2012

Perhaps this disagreement between Virgin Media employees means that the systems are not in place to police the intent of the employee program.
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Old 14-01-2013, 14:02   #59
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Re: Virgin Media Mates Rates for 2012

Quote:
Originally Posted by Stephen View Post
Excuse me! No need to speak to me like that. As per other replies it is you that's incorrect!
There's only one way to sort this out......

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Old 14-01-2013, 14:09   #60
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Re: Virgin Media Mates Rates for 2012

Quote:
Originally Posted by Alison67 View Post
A employee can only add 5 members to mates rates, and no more! I work for virgin media
Utter tripe, I've put over 20 of my friends and family........and thats all I have 20 friends

Well they call themselves friends.............think most of them just want cheap cable
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